Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Exterior
Staircase
Exterior
Breakfast, lunch, dinner served; local cuisine
Suite (Indigo)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Grammy Museum
    ‪4 min walk‬
  • L.A. Live
    ‪5 min walk‬
  • Peacock Theater
    ‪6 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪34 min drive‬

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, City View (Communications)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View (Communications)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Luxury Los Angeles hotel in Downtown Los Angeles with bars
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Hotel Indigo Los Angeles Downtown, an IHG Hotel's great location. During your stay, you're just a quick walk from L.A. Live. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Metropole Bar + Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of Crypto.com Arena and Los Angeles Convention Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 20316 square feet (1887 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Indigo Los Angeles Downtown, an IHG Hotel. For a fee, parking is available.

This 4.5-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Metropole Bar + Kitchen
  • 18 Social

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20316 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 21 2024 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cribs (infant beds) are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in January and close in March.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1009 reviews" "
Rating 8 - Good. 192 out of 1009 reviews" "
Rating 6 - Okay. 83 out of 1009 reviews" "
Rating 4 - Poor. 48 out of 1009 reviews" "
Rating 2 - Terrible. 54 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Cristian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Brett, Campbell River

Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service
There was hair on the bed. Leftover dishes from previous person outside of the door and did not collect our food order for breakfast the night before as described in room service instructions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laker game
Took my 12 year old son to his 1st LA Lakers game. Hotel was located 3 blocks from Crypto.com arena where we walked to the game!!!! It was a awesome time!!!! It will now be our downtown LA go to hotel...
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in LA
I love this hotel. Myself and my wife love this hotel. The decor is beautiful. The staff is very courteous and attenuative. We have stayed there over 5 times and will be staying there in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Los Angeles, CA from Miami, FL due to the passing of my mom. We booked this hotel because it was close to my aunts apartment. I like the fact that everything you needed was walking distance and didn’t need a Uber/lyft ride. The staff at the front desk was very polite and room service was excellent especially when we needed more towels. It was also quiet and It felt safe because there was security outside and inside the lobby of the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Josephine

Stayed 1 night in Sep 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Indgo
Nice employees gave excellent service. They were super friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was a lil sketch but the property is great…
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Sep 2024

10/10 Excellent

christine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that Hotel Indigo was within walking distance of the conference center, as well as lots of places to eat and shop. That made our stay in L.A. easy.
Stayed 6 nights in Oct 2024

8/10 Good

Jurgen

Stayed 6 nights in Sep 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very clean. Bar has excellent view
Stayed 1 night in Oct 2024

6/10 Okay

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
waited 25 minutes for a coffee refill out the restaurant, they allow someone to come in late and sit with us at the table, but failed to let him know he would not be able to order food because the cut of time had already happened furniture and restaurant in bedroom worn out
Stayed 3 nights in Oct 2024

10/10 Excellent

Arturo

Stayed 2 nights in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo is a amazing, convenient, and a great place to stay considering it’s in DTLA. From the smooth valet parking with Sam Mason. To the checking in procedure and getting inside welcomed to a nice clean & fresh room! Will come again and definitely recommend to others :)
Stayed 1 night in Oct 2024

8/10 Good

Francene

Business traveller
Liked: Staff & service, room comfort
Room change
There was an issue with dirt on sheets but was able to change rooms
Stayed 1 night in Oct 2024

4/10 Poor

Angel, Montgomery

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was horrible! Couch that was dirty and extremely worn down along with a chair that had many stains. The beds were very old with headboards that had several rips and tears. Outside we saw a rat running across the from patio near the door. They have a third party that does the valet parking and the communication between them and the hotel needs to be improved.
Stayed 2 nights in Oct 2024