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Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Exterior
Breakfast, lunch, dinner served; local cuisine
Exterior
Suite (Indigo)
Staircase

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Grammy Museum
    4 min walk
  • L.A. Live
    5 min walk
  • Peacock Theater
    6 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    34 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Comm)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, City View (Comm)

Room amenity

Premium Room, 1 King Bed, Accessible, City View (Comm)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Room amenity

Premium Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Comm)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Accessible, City View (Comm)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Luxury Los Angeles hotel in Downtown Los Angeles with bars
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Hotel Indigo Los Angeles Downtown, an IHG Hotel's great location. During your stay, you're just a quick walk from Crypto.com Arena. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Metropole Bar + Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Crypto.com Arena and Los Angeles Convention Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 20316 square feet (1887 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Indigo Los Angeles Downtown, an IHG Hotel. For a fee, parking is available.

This 4.5-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 for adults and USD 10-20 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Metropole Bar + Kitchen
  • 18 Social

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20316 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 21 2024 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cribs (infant beds) are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in January and close in March.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1014 reviews" "
Rating 8 - Good. 199 out of 1014 reviews" "
Rating 6 - Okay. 83 out of 1014 reviews" "
Rating 4 - Poor. 48 out of 1014 reviews" "
Rating 2 - Terrible. 56 out of 1014 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a wedding, the staff customer service was amazing super pleased. The structure of the building is beautiful. However, the furniture in the rooms needs some updating it was a bit worn for the price of the rooms. The food inside the hotel is actually really good. Overall I would give the hotel 4 out of 5.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ali

I enjoyed my staying at your hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kabriana

Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

kevin, bellevue

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff is 5 stars
That staff here is 5 stars. Every person I interacted with was amazing. The food is also 5 stars. My room was clean but the furniture needs to be replaced. It is stained, broken, and looks like a wild animal chewed the ends of the bed. Also, the conditioner needs to be replaced.
Stayed 3 nights in Sep 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The overall building was nice. However, the furniture in the room I was in was VERY well 'worn'. My recommendation is that someone with this singular job, be responsible for the condition of the furniture in every room in the hotel and a separate person or team responsible for the maintenance of the room itself. Every hotel should employ these people to ensure the quality of the rooms remain the same as the day the hotel opened. I have lived in my home for 9 years and my goal is that it always looks as new as the day I moved in...and it does (I recognize that I do not have guests every night banging up the furniture, walls, etc). However, if I had paying guests, I guarantee a good amount of that money would be allocated as I describe above. Overall, the stay was great and the staff was extremely professional and friendly.
Stayed 4 nights in Sep 2024

4/10 Poor

Thomas, los angeles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lost something in the room.
Stayed 7 nights in Sep 2024

8/10 Good

brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 2 nights in Sep 2024

6/10 Okay

Alyssa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Zhaneta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, walking distance to restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal J

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place to stay easy to leave
Stayed 1 night in Sep 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was respectable, kind and generous with information. Rooms were very nice and clean.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jawad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Luis

Disliked: Property conditions & facilities
Two things. One the hotel makes a lot of noises. Not like scary noises but more like plumbing noise. Squeaking noises. A lot of door slamming . Two some of the furniture looked like they had dogs in there chewing on it
Stayed 1 night in Sep 2024

10/10 Excellent

Kenya, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice hotel, great staff, bed are very comfortable, very clean on the inside and outside within the property. Only thing I didn’t like was the location of the hotel but I can’t change that. 10/10 highly recommend
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the bed from was chipped and scratched the lil couch was dirty and the air conditioner made loud grinding noise when on.
Stayed 3 nights in Sep 2024

2/10 Terrible

BALKIRAT

I had called the hotel before booking and they had told me there is a kitchen in the room. That a stovetop and dishes will be provided. However there was nothing of that sort in the room. I needed that specially for my son to make breakfast in the mornings. I was quite disappointed
Stayed 5 nights in Sep 2024

10/10 Excellent

Rosy

Stayed 1 night in Aug 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

James R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Looking forward to staying again
Stayed 1 night in Sep 2024