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EPIC Apart Hotel - Seel Street

4.0 star property

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December 2024
January 2025

Photo gallery for EPIC Apart Hotel - Seel Street

Front of property
Premium bedding, memory-foam beds, individually decorated
Premium bedding, memory-foam beds, individually decorated
Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils
Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
25 - 27 Seel Street, Liverpool, England, L1 4AU
  • Liverpool ONE
    1 min walk
  • Concert Square
    1 min walk
  • Cavern Club
    9 min walk
  • Liverpool (LPL-John Lennon)
    31 min drive

Room options

View all photos for Penthouse Apartment (Sleeps 8)

Premium bedding, memory-foam beds, individually decorated

Penthouse Apartment (Sleeps 8)

  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 8
  • 4 King Beds

View all photos for One Bedroom Luxe (Sleeps 5)

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

One Bedroom Luxe (Sleeps 5)

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Super-Luxe Studio (Sleeps 4)

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Super-Luxe Studio (Sleeps 4)

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Premium bedding, memory-foam beds, individually decorated

Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Luxe (Sleeps 8)

Flat-screen TV

Two Bedroom Luxe (Sleeps 8)

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxe (Sleeps 7)

Flat-screen TV

Two Bedroom Luxe (Sleeps 7)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Luxe (Sleeps 8)

Flat-screen TV

Two Bedroom Luxe (Sleeps 8)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Super-Luxe (Sleeps 10)

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Two Bedroom Super-Luxe (Sleeps 10)

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 4 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxe (Sleeps 7)

Premium bedding, memory-foam beds, individually decorated

Two Bedroom Luxe (Sleeps 7)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment

Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Super-Luxe Studio (Sleeps 4)

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Super-Luxe Studio (Sleeps 4)

  • 35 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

Premium bedding, memory-foam beds, individually decorated

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 2 Twin Beds, 3 King Beds and 1 Double Sofa Bed

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About this property

EPIC Apart Hotel - Seel Street

Apartment with kitchen, steps from Liverpool ONE
Free WiFi in public areas and multilingual staff are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Comforts include a memory foam bed and premium bedding, and also available are free WiFi and a rainfall shower. Housekeeping is available on request.
EPIC Apart Hotel - Seel Street offers 14 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

EPIC Apart Hotel - Seel Street's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features like free WiFi in public areas. Built in 2013, this upscale aparthotel has 14 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a memory foam bed, and a flat-screen TV
  • Free WiFi
  • Services include luggage storage and a virtual front desk
  • Steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock
EPIC Apart Hotel - Seel Street offers its guests multilingual staff and an elevator. WiFi is free in public spaces.

This 4-star Liverpool aparthotel is smoke free.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Free WiFi

Kitchen

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Memory-foam mattress

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Towels provided
  • Hairdryer
  • Designer toiletries

Entertainment

  • Flat-screen TV with digital service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Virtual front desk

Location highlights

  • Near a train station
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 rooms
  • 3 floors
  • 1 building
  • Built in 2013
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

EPIC Apart
EPIC Apart Hotel
EPIC Apart Hotel Liverpool
EPIC Apart Liverpool
EPIC Apart Hotel Seel Street Liverpool
EPIC Apart Hotel Seel Street
EPIC Apart Seel Street Liverpool
EPIC Apart Seel Street
Epic Apart Seel Liverpool
EPIC Apart Hotel Seel Street
EPIC Apart Hotel - Seel Street Liverpool
EPIC Apart Hotel - Seel Street Aparthotel
EPIC Apart Hotel - Seel Street Aparthotel Liverpool

EPIC Apart Hotel - Seel Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 409 reviews" "
Rating 8 - Good. 107 out of 409 reviews" "
Rating 6 - Okay. 31 out of 409 reviews" "
Rating 4 - Poor. 27 out of 409 reviews" "
Rating 2 - Terrible. 24 out of 409 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Georgia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Already made a complaint. Next to a nightclub with bounding music untill 3-4am never says this on description. Rooms a dirty smell and holes everywhere in the wall. Couldn’t check in till 3.40 despite check in being at 3pm, no communication about this however or prior warning just constantly lied to telling there chasing it when clearly have been seen sat in office playing on phone. AVOID AT ALL COSTS.
Stayed 2 nights in Jun 2024

4/10 Poor

Lynsey

Travelled with family
Disliked: Room comfort
Wouldn’t stay with family
Non stop partying in other apartments No one got any sleep Beds uncomfortable Sofa bed broke
Stayed 1 night in Apr 2024

2/10 Terrible

Christine

Disliked: Cleanliness, room comfort
ONE RUDE & ANGRY FEMALE STAFF MEMBER ON PHONE!!
Paid for a 2 night stay but didn't stay at all due to a really rude & angry female staff member I had the misfortune to speak to on the phone before our arrival. I phoned to ask for help with their 3rd party checking in company's email & was greeted by a very, very hostile female. I'm a strong female but my partner & I were that upset by this representative of EPIC Seel Street that we decided not to bother staying at this hotel & ruin my partner's Birthday, even though it was paid for!!!
Stayed 2 nights in Feb 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness
We arrived to find that we were not actually in the building we had booked but in an alternative building two streets away (on Duke Street). We had purposely booked the Epic Seel Street apartments to be across the road from a hotel our family were staying in. It was not clear on the booking that you may be in an alternative property. When we got to the property the sink on the bathroom was completely blocked. This was dealt with swiftly but was inconvenient. There was also renovation work taking place in an adjacent property which was noisy until 6pm. We were not notified of this. The property was generally scruffy and in need to refurbishment, with broken furniture and the cooker didn’t work. All in all a disappointing stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Marie

Travelled with group
Liked: Cleanliness
A basic stay
I booked 5 rooms for a hen party including the penthouse. We appreciated a couple of free upgrades and a complementary late check out on the penthouse. The space was massive in all the rooms and had everything you could need. The location is great too. However we did have a few issues. The self check in codes arrived an hour late and only after my friends had visited the office at the sister hotel. The penthouse was very cold and the heating system didn't seem very effective, it also needs a lick of paint in some areas like the ceilings or cleaning the old tape off the windows. Living rooms dont have curtains and one of them had a flood light outside, so the person in the sofa bed couldnt sleep - the team changed the room on request though. Not sure how this would be handled if it was busier in season. Even though i'd been given complementary late check out, the team called multiple times and housekeeping came knocking at 11am. I was asked to pay for overstaying, although this was quickly settled once i sent evidence of correspondence. The late check out requested a payment for some of the rooms even though this had been paid in advance. Overall, it was fairly good and issues raised were dealt with quickly, but not worth the money paid.
Stayed 2 nights in Jan 2024

8/10 Good

Mia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment, clean and comfortable. Only downside is if your on the side of the main road it is quite noisy.
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Travelled with group
Liked: Amenities, property conditions & facilities
Great location. Lovely little space to relax after a busy day
Stayed 1 night in Jan 2024

2/10 Terrible

David

Stayed 2 nights in Jan 2024

6/10 Okay

Eric

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ella

Business traveller
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Great epic stay
It was great staying at the epic apartments as we always stay there.the weather was not great
Stayed 3 nights in Jan 2024

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Very close to the bars and the one
Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Very helpful and friendly staff
I was staying for a long weekend to visit family and go to a game at my rugby club on The Wirral. I had booked into the Seel St apart/hotel but actually stayed in the Duke St location. Very helpful and friendly staff in the office at check-in and check-out. Was able to have a parcel delivered prior to my arrival. Only good things to say about my experience and look forward to staying with EPIC again on my next visit in the new year. Thanks EPIC team!
Stayed 3 nights in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
No regrets booking this
Great room, spacious and comfortable. Perfect location for me too.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Not bad!
Good for the price, great little kitchen area. The room was freezing sadly, the heating did not work at all. Looked clean on the surface but lots of bits missed. Bed was really comfy, but not enough pillows.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to city centre
Stayed 2 nights in Dec 2023

8/10 Good

Marie

Travelled with family
Disliked: Cleanliness, room comfort
Not a good start but the staff was serviceminded
We had booked a “super lux studio” for 2 adults and 2 children. Alarm bells went off when we came to the building since the place was quite worn down. We were really disappointed when we got in the apartment. It was freezing cold, the windows would not shut, the walls and carpet was stained, it smelled terrible and there was not kitchen utilities for a family of four. The walls were paper thin and parties going on all over. We called the receptionist and he came over quit quickly. He was really serviceminded and took us to their buildings in Duke Street to view other rooms. These rooms were of a much higher standard, but was actually what we expected from the price we paid. It was not ideal having to move a family on a Friday night after traveling the whole day, and they shouldn’t have put us in the apartment in Seel Street in the beginning, but we are still happy with the solution they came up with, and the receptionist was serviceminded and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Colin

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Cai

Stayed 1 night in Nov 2023

4/10 Poor

Kathryn

Stayed 1 night in Oct 2023

6/10 Okay

Euan

Stayed 2 nights in Oct 2023

6/10 Okay

Christopher, Helensburgh

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Ciara

Travelled with group
Liked: Cleanliness, room comfort
3 night stay in 1 bedroom apartment
Great location, staff pleasant to deal with over phone and WhatsApp. Easy to checkin and check out. Stayed in 1 bed apartments sleeps 5, would’ve needed more towels for 5 ppl only provided two bath towels and two hand towels. Only provided one toilet roll for two bathrooms so had to buy more. Was no hairdryer in room but they provided one on day 2 after asking for a second time for one. Walls could’ve been doing with repainting and some of the carpet was ripped in bedroom but overall very clean and great place to stay. Perfect for groups.
Stayed 3 nights in Oct 2023