DoubleTree By Hilton Hotel & Spa Liverpool

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree By Hilton Hotel & Spa Liverpool

Restaurant
Indoor pool
In-room safe, free WiFi, bed sheets, alarm clocks
Bar (on property)
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
6 Sir Thomas Street, Liverpool, England, L1 6BR
  • Cavern Club
    5 min walk
  • Liverpool ONE
    5 min walk
  • St. George's Hall
    6 min walk
  • Liverpool (LPL-John Lennon)
    36 min drive

Room options

Deluxe Room, 2 Single Beds, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Mezzanine)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree By Hilton Hotel & Spa Liverpool

Luxury Liverpool hotel in Liverpool City Centre with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at DoubleTree By Hilton Hotel & Spa Liverpool. During your stay, you're just a quick walk from Cavern Club. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to hydrotherapy, manicures and pedicures, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Liverpool ONE and St. George's Hall
DoubleTree By Hilton Hotel & Spa Liverpool offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A library, tour/ticket assistance, and concierge services are also featured at the luxury DoubleTree By Hilton Hotel & Spa Liverpool.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy full breakfast daily.
DoubleTree By Hilton Hotel & Spa Liverpool has a restaurant on site.
Brasserie - This restaurant specializes in British cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (GBP 14 per day); discounts available

Food and drink

  • Full breakfast available for a fee daily: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Library Lounge
  • Brasserie

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 per person
  • Offsite parking fee: GBP 14 per day (1 mi away)
  • Late check-out fee: GBP 25 (subject to availability)
  • Facilities fee: GBP 25 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The listed facilities fee is charged per hour to access the spa.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Liverpool
DoubleTree Hotel Liverpool
Hilton DoubleTree Liverpool
Liverpool DoubleTree
DoubleTree Hilton Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel
DoubleTree By Hilton Hotel & Spa Liverpool Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Good stay.. impersonal check in.. It was our 35th wedding anniversary & not even acknowledge by hotel, even though they were told in advance.. rather disappointed in this.. room was fine but carpet awful with stains. used spa this was good if not a little overpriced for residents.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice and relaxing
The room was so nice the bed was comfortable, the food was to die for. Would highly recommend and the price was good as well
Stayed 1 night in Aug 2024

4/10 Poor

Helen

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
I did not check in because In had COVID! i tried to reschedule the booking on the day I was supposed to check in, on your online service, but Hotels.com were asking for an extortionate financial penalty fee which I thought was unfair and inappropriate and I am very disappointed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Stayed 4 nights in Aug 2024

10/10 Excellent

nick

Stayed 1 night in Aug 2024

6/10 Okay

Charlotte

Travelled with family
Liked: Staff & service
Overall the hotel is run by pleasant members of staff who are always on hand to help their guests however the property needs maintenance in areas and should have a clearer explanation of the parking situation.
Stayed 2 nights in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great confident hotel and location, bed was incredible and bath was fantastic
Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Con artists! Soon as you arrive at the property you are told you need to pay extra to use any of the spa facilities! I.e. steam room, Sauna etc! BEWARE
Stayed 2 nights in Aug 2024

10/10 Excellent

Alane Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cold selection at breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Air con in the room wasn’t working
Stayed 1 night in Aug 2024

10/10 Excellent

Grow Your

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, lovely staff, beautiful room. We went during pride so it was very noisy but quiet after midnight. Brealfast was very good
Stayed 1 night in Jul 2024

10/10 Excellent

Diego

Good
Stayed 2 nights in Jul 2024

6/10 Okay

Nilesh

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very good stay, 3 of us stayed for a friends trip. Hotel room was very large, maybe in need of a redecorate. Breakfast was lovely. Towels are big, which is nice.
Stayed 2 nights in Jul 2024

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very clean and very friendly. Our room was on the warm side but they gave us a fan to help. AC would not go lower to cool down.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family city break
The room was super comfy and very spacious (deluxe room with 2 queen beds). The bathroom was also large with double sinks, a big bath and an amazing rain shower! We never used the spa facilities but the hotel was beautiful and in an excellent location for exploring Liverpool. The welcome cookie on arrival was a nice touch too. The only negative point we noticed was that although the room looked clean, if you looked closer it wasn’t entirely spotless. We moved the beds slightly and discovered some roses petals on the floor 🙈 One of the bathrobes also had fake tan on it from a previous visitor. However, an excellent stay overall. We would recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing accommodations in Liverpool
We're not super picky about our hotel accommodations but the room we got was isolated in a section of the hotel that used to be an insurance company. The room was very hot temperature-wise and had no ventilation. We asked the front desk to lower the thermostat but it did not help. We asked for a fan which they provided. We were quite uncomfortable both nights we were there. There was a large, unexpected ramp up to our group of hotel rooms. We both have no issues walking or problems with balance but we both almost tripped on the ramp several times. The ramp was not marked nor were any caution signs posted. We use Hotels.com all the time but we will not stay at this hotel on our next trip to Liverpool.
Stayed 2 nights in Jun 2024

8/10 Good

jasbir

Attention to detail. Polite and attentive staff
Stayed 1 night in Jul 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay, would definitely come back
Stayed 1 night in Jul 2024