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4.2 out of 5

"Spent Easter weekend in Lisbon. Loved the hotel. The room decor was fabulous! Such amazing decor and LOVED the delicious Easter egg treat they left in ... " More

By a verified traveller on Tue 11 Apr 2023

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Premium Room, 1 Queen Bed, Pool Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds, Pool Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Lisboa Hotel & Spa. During your stay, you're just a quick walk from Saldanha Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, body scrubs or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sheraton Lisboa Hotel & Spa ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Lisboa Hotel & Spa

Everyone (9) Couples (9) Business (1) Family (2) Friends (1)
5 out of 5
Spent Easter weekend in Lisbon. Loved the hotel. The room decor was fabulous! Such amazing decor and LOVED the delicious Easter egg treat they left in our room. A splendid touch!! ⭐️⭐️⭐️⭐️⭐️

Posted by on 11 Apr 2023

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Comment from Hotel Management

12 Apr 2023 by RC

We are happy that you have enjoyed your experience!See you soon!

5 out of 5

Posted by on 3 Jan 2020

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5 out of 5
All good - had a lovely time. Staff friendly and all was good.

Posted by on 10 Oct 2019

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4 out of 5

Good hotel - expected more

Good hotel, the concept of a glass bathroom would not please everyone. Was expecting more from a 5* hotel - for example coffee making facilities/supplies were very basic. No sleepers either. Only 1 bath robe for a double room. Location is ok, close to 2 metro stations.

Posted by on 16 Jun 2015

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4 out of 5
Das Spa war gut vorallem der Hammam und die Sauna,

Posted by on 3 Jan 2020

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5 out of 5
Très bien , très bon accueil, avec un Check in en avance. Personnel très gentil et serviable

Posted by on 25 Nov 2019

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5 out of 5
Großzügig freundlich super Frühstücksbüffet und nettes Personal

Posted by on 6 Sep 2018

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3 out of 5

Perfect location

The house keeping was to late. 6pm !!!! The breakfast buffet had no Diary Products (eg Glutenfree, Lactosefree, Sojamilk etc.)

Posted by on 12 Sep 2017

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Comment from Hotel Management

24 Oct 2017 by vandcar

Dear Guest, Thank you so much for your preference and feedback provided. We would also like to reinforce that these particular items are usually available both in our Bistro or at our Club Lounge breakfast buffet. Nevertheless, if for some reason they are not exposed at the buffet one can always ask to the waiter and it will be delivered within minutes. We will be looking forward to be welcoming you soon!

3 out of 5

Petit dej not included

Je pensais avoir réservé une chambre avec petit dej inclus et on m a tout facture et conditions ç hygiène moyenne à la piscine

Posted by , from athlani on 17 Aug 2017

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4 out of 5
Spa osasto ja allas alue mukava lisä kaupunki hotelliin. Siistit huoneet ja hyvä palvelu.

Posted by on 8 Oct 2016

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About the Sheraton Lisboa Hotel & Spa

Location Rua Latino Coelho, 1, Lisbon, 1069-025

Property Features

Sheraton Lisboa Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 17222 square feet (1600 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury Sheraton Lisboa Hotel & Spa. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Entrecampos Station (2.1 km / 1.3 mi)
  • Metro station: Picoas Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Lisboa Hotel & Spa offers 369 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Lisbon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Sheraton Lisboa Hotel & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

  • Golfing nearby

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 50 per accommodation, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property registry number - 802
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lisboa Sheraton
  • Hotel Sheraton Lisboa
  • Lisboa Hotel Sheraton
  • Lisboa Sheraton
  • Lisboa Sheraton Hotel
  • Sheraton Hotel Lisboa
  • Sheraton Lisboa
  • Sheraton Lisboa Hotel
  • Sheraton Lisboa Hotel Lisbon
  • Sheraton Lisboa Lisbon
  • Lisbon Sheraton
  • Sheraton Lisboa Hotel And Spa
  • Sheraton Lisbon
  • Sheraton Lisboa & Spa Lisbon
  • Sheraton Lisboa Hotel & Spa Hotel
  • Sheraton Lisboa Hotel & Spa Lisbon
  • Sheraton Lisboa Hotel & Spa Hotel Lisbon

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
  • Green Key (Foundation for Environmental Education)
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