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Residencial João XXI

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residencial João XXI

Desk, iron/ironing board, cots/infant beds, rollaway beds
Interior entrance
Interior
Family Room
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua Gomes Freire 179, Lisbon, 1150
  • Eduardo VII Park
    11 min walk
  • Marquis of Pombal Square
    12 min walk
  • Avenida da Liberdade
    12 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Lisbon Suite Home

Free WiFi
Housekeeping
24/7 front desk
Microwave
3.5 out of 5, Good, (144)
The price is €53
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Lisbon Suite Home

About this property

Residencial João XXI

Guesthouse in Lisbon, near Avenida da Liberdade
Along with tour/ticket assistance, this smoke-free guesthouse has a front-desk safe and free WiFi in public areas. Other amenities include multilingual staff. Housekeeping is not available.
Residencial João XXI offers 30 accommodations with irons/ironing boards. This Lisbon guesthouse provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones.

During your stay at Residencial João XXI, you're just a quick walk from Hospital Dona Estefania. Free WiFi in public areas, a roundtrip airport shuttle (surcharge), and an area shuttle are available.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage, and a virtual front desk
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Airport shuttle service available for a fee
Residencial João XXI offers its guests multilingual staff, tour/ticket assistance, and a front-desk safe. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. You'll have access to the health club at a partner property.

This 3-star Lisbon guesthouse is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 7 per day)
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Things to do

  • Access to nearby health club

Family friendly

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance
  • Virtual front desk

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 10:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18 per vehicle (one way)
  • Nearby parking fee: EUR 7 per day
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Residencial João XXI Hostel Lisbon
Residencial João XXI Lisbon
Residencial Joao Xxi Hotel Lisbon
Hostel/Backpacker accommodation Residencial João XXI Lisbon
Lisbon Residencial João XXI Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Residencial João XXI
Residencial João XXI Hostel
Residencial João XXI Lisbon
Residencial João XXI Guesthouse
Residencial João XXI Guesthouse Lisbon

Residencial João XXI Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 438 reviews" "
Rating 8 - Good. 168 out of 438 reviews" "
Rating 6 - Okay. 114 out of 438 reviews" "
Rating 4 - Poor. 54 out of 438 reviews" "
Rating 2 - Terrible. 27 out of 438 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Divina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We got there at 7:30 pm. There's no proper lighting. The lights are sensor and takes awhile to turn on, very unsafe. The cot/bed broken when you seat in the middle. As we enter the room, it's smell Mold. The air from aircon smells so we did not turn it on, so we could not sleep bec. it was really hot. We left the next morning asap and go to another place. We did not expect this. Very inconvenient.
Stayed 5 nights in Aug 2024

4/10 Poor

I

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 408, which had a terrible smell when entering. It took two days to air out and spray air freshener to lessen the stench. After one day, the AC unit started making a very loud noise to the point where couldn’t here normal conversation. It made this noise even when turned off. Had to were earplugs just being there and made sleep difficult. The shower curtain isn’t waterproof and as a result the bathroom floor gets soaked. We asked for the AC to be fixed or a room transfer on day two but the mechanic wasn’t in on the weekend and stated no rooms were available. Finally got a room transfer on day five which was a much better room. We ask for a full or partial refund for the three nights we endured the terrible conditions in room 408.
Stayed 5 nights in Aug 2024

4/10 Poor

barry joseph, Tadworth

Stayed 3 nights in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned properly, empty plastic bottles and dirty was under the bed. Bathroom was smelly.
Stayed 3 nights in Jul 2024

2/10 Terrible

Clayton

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.
Stayed 1 night in Jun 2024

8/10 Good

Veronica Isabel

Travelled with family
Liked: Staff & service, amenities
Para quedarse un par de noches, no tuve ningún problema con el cuarto, pero obviamente se necesita más limpieza
Stayed 2 nights in Jun 2024

6/10 Okay

Claudia

Stayed 2 nights in Jun 2024

2/10 Terrible

Mohamad

Disliked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Maria

Travelled with family
Disliked: Property conditions & facilities, room comfort
The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.
Stayed 4 nights in May 2024

6/10 Okay

Jiri

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Low price, low quality
Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!
Stayed 3 nights in May 2024

2/10 Terrible

Saad

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.
Stayed 1 night in May 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no communication from the property management at all about how to check-in and receiving the room key. At the premises was no one at all except a few guests who have just arrived at the same time I have and didn't get any information regarding to how to check-in. This premises has no responsibility for up coming to guests, period. Don't you ever think about how to get a refund, they've suckling you dried. Eventually waiting 2 and half hour. I decided to find another hotel instead.
Stayed 3 nights in Apr 2024

4/10 Poor

edmond arthur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.
Stayed 4 nights in Mar 2024

4/10 Poor

Tatjana & Sinisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
hotel use to send check in instructions. but they fail to did it. there is no one at reception. in 11 PM one is left on street with no entrance instructions. Anyone can enter the premises, due to door poor condition and no security management. two words: scary place
Stayed 3 nights in Mar 2024

4/10 Poor

Tatjana & Sinisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Girl on reception was polite. poor hygiene, blankets were cleaned before JOAO XXI was alive!
Stayed 1 night in Mar 2024

4/10 Poor

Almantas

Stayed 1 night in Mar 2024

4/10 Poor

Aleena

Travelled with family
Disliked: Amenities, property conditions & facilities
They had bed bugs but we couldn’t get a refund and were left very uncomfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Pessoal simpático, só não gostei da limpeza nos quartos, que é feita de três em três dias
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The staff was kind. We were able to leave our luggage before and after the check-in and out. Very close to the main attractions
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019