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My Story Hotel Tejo

3.0 star property

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Photo gallery for My Story Hotel Tejo

Lobby lounge
Lobby lounge
Front of property
Exterior
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua dos Condes de Monsanto 2, Lisbon, Lisbon, 1100-159
  • Figueira Square
    ‪1 min walk‬
  • Santa Justa Elevator
    ‪4 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪29 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (429)
The price is €197
for 1 room
includes taxes & fees
8 Mar - 9 Mar
My Story Hotel Augusta

About this property

My Story Hotel Tejo

Hotel with a 24-hour front desk, a short walk to Rossio Square
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
My Story Hotel Tejo offers 135 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at My Story Hotel Tejo. During your stay, you're just a quick walk from Rossio Square. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 5-minute walk from Rossio Square and 9 minutes by foot from Avenida da Liberdade
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Tejo.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:30 AM to 10:30 AM.
My Story Hotel Tejo has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (EUR 21 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 25 per room (one way)
  • Nearby parking fee: EUR 21 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
My Story Hotel Tejo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1406

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lisboa Tejo
Hotel Lisboa Tejo Lisbon
Lisboa Tejo
Lisboa Tejo Lisbon
Lisboa Tejo Hotel Lisbon
Lisboa Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Tejo
Hotel My Story Hotel Tejo Lisbon
Lisbon My Story Hotel Tejo Hotel
Hotel My Story Hotel Tejo
Lisboa Tejo
Hotel Lisboa Tejo
My Story Hotel Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Hotel Tejo Hotel Lisbon

My Story Hotel Tejo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 374 out of 795 reviews
Rating 8 - Good. 290 out of 795 reviews
Rating 6 - Okay. 96 out of 795 reviews
Rating 4 - Poor. 26 out of 795 reviews
Rating 2 - Terrible. 9 out of 795 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels in other European countries that I have recently visited (i.e. Italy, Spain, United Kingdom) offered simple but complimentary breakfast options. At MyStoryTejo you can only get a buffet style breakfast for a fee (10 euros pre-booked, 15 euros same day). I don't know if this is peculiar to the MyStory chain or to Portuguese hotels in general. If you require a card key to enter your room, why must you also use it to turn on the lights?
Stayed 5 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 6 nights in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our story Hotel in Lisbon
Friendly staff. Easy check-in. Great location in the city. Delicious breakfast with a variety of food options. We would highly recommend this hotel for your stay in Lisbon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was incredibly helpful. The best!
Stayed 5 nights in Oct 2024

10/10 Excellent

Anita

Stayed 3 nights in Oct 2024

10/10 Excellent

Toni

Travelled with family
Hotel - very nice
Lovely area perfect for shopping and great restaurants We booked a double twin room but didn’t get that - they offered extra sheets but no alternate room
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Travelled with partner
Some of the front desk staff left a lot to be desired. We had one girl that went above and beyond for us. 2 young women were rude
Stayed 2 nights in Oct 2024

10/10 Excellent

anita

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay in Lisbon.
My husband and I stayed at My Story Hotel Tejo during a recent trip to Lisbon. The hotel was in a very central location, close to restaurants, sightseeing and Rossio Train station. Our room was quiet, clean and comfortable. The breakfast was great. The staff at the front desk were very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

SEONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities
It's good to stay here.
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Shelley, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for 1 night
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was More spacious than others the room was clean beds were comfortable. The towels were so soft. We had a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

breck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great safe very clean comfortable hotel right in the city center close to shopping and dinner. A/c works great and hotel smells good. Did not get the budget breakfast but it’s 10$ a day if you pre order it. Room was very small but the shower and bed were great and had a small fridge. Would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and vey clean.
Stayed 3 nights in Sep 2024

8/10 Good

christina e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location, clean hotel and helpful service. The breakfast is $10 euros (pay the day before) and is worth it, but they do charge the same amount for children which I don’t think is worth it. There should be 2 charges for breakfast for adults vs kids. Just outside the hotel door there is a small shop with groceries and a cheap yummy Indian/falafel restaurant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Omer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 3 nights in Jul 2024

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round
Great all round. Rooms were very comfortable and modern, service excellent and efficient. The place is really well located. Central but no nighttime noise. Breakfast really good and well worth getting.
Stayed 3 nights in Jul 2024

8/10 Good

Rhiannon

Stayed 3 nights in Jul 2024

8/10 Good

Yuet Nar Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024

4/10 Poor

Michal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Zhong

Liked: Room comfort
Stayed 3 nights in May 2024

6/10 Okay

Dr LIdia M

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is located in a safe area but streets are on an incline & there are steps to enter the hotel, some very steep & high. We had a situation with the shower doors they got stuck & we were able to get out because someone else was in the room & was able to force the glass doors open Great location !
Stayed 3 nights in May 2024

8/10 Good

Dee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and walkable. Breakfast at the hotel had better options and the price was much better than most of the "social media" eating places for breakfast.
Stayed 5 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was quiet and specious. Staff was friendly and the hotel was close to shopping and restaurants. Good breakfast too. We enjoyed the stay and felt safe.
Stayed 3 nights in May 2024