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"Fantastic, friendly staff. Hotel was in a great location, right by tram, buses, metro and Rossio Lisboa station straight to Sintra. Room was clean and ... " More

By a verified traveller on Fri 01 Feb 2019

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at My Story Hotel Tejo. During your stay, you're just a quick walk from Rossio Square. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 5-minute walk from Rossio Square and 9 minutes on foot from Avenida da Liberdade
  • Airport shuttle service available for a fee

My Story Hotel Tejo ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for My Story Hotel Tejo

Everyone (11) Couples (11) Business (1) Family (2) Friends (4)
5 out of 5
Fantastic, friendly staff. Hotel was in a great location, right by tram, buses, metro and Rossio Lisboa station straight to Sintra. Room was clean and had everything I needed, also had a great view of the city.

Posted by , from London on 1 Feb 2019

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5 out of 5

Posted by on 14 Dec 2023

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Comment from Hotel Management

18 Dec 2023 by Ricardo Sá, General Manager

Dear Peter,Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

5 out of 5
Lage und Zustand des Hotels

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Ricardo Sá, Hoteldirektor

Sehr geehrter Patrick,vielen Dank für Ihr positives Feedback zu unserem My Story Hotel Tejo.Wir freuen uns sehr, dass Sie mit der unserer Lage und dem Zustand des Hotels zufrieden waren. Unser Team arbeitet stets daran, unseren Gästen einen angenehmen Aufenthalt zu bieten und es ist schön zu hören, dass wir dies erreicht haben.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen.Mit besten GrüßenRicardo Sá, Hoteldirektor

4 out of 5
Keskeinen sijainti kävelyetäisyydellä matkailijaa kiinnostavista kohteista ja palveluista.

Posted by on 31 Dec 2019

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4 out of 5
Das Hotel kann ich nur weiterempfehlen. Das Zimmer war eher klein aber wir hatten alles was wir brauchten. Für einen Städtetrip ideal. Das Personal ist sehr freundlich und hilfsbereit.

Posted by on 22 Oct 2019

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5 out of 5
Parfait Chambre spacieuse propre moderne agréable Personnel accueillant à l’écoute Hôtel tb situé au centre de Lisbonne

Posted by on 13 Aug 2019

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4 out of 5
zentral gelegenes Hotel. Zimmer sind aber eher klein.

Posted by on 7 Feb 2019

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4 out of 5
Siisti ja hyväkuntoinen hotelli. Henkilökunta oli ok, aamupala oli ok. Kaikki tarvittava löytyi.

Posted by on 27 Jan 2019

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5 out of 5

Posted by on 3 Oct 2018

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4 out of 5
Vorzügliches Hotel - in der Nähe des Rossio Platzes und der City. Metro - Straßenbahn alles um die Ecke. Zimmer und Hotel sehr sauber.

Posted by on 8 Dec 2017

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Tejo. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rossio Station (1.3 km / 0.8 mi)
  • Metro station: Praça da Figueira Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

My Story Hotel Tejo offers 135 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 10:30 AM.

My Story Hotel Tejo has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

My Story Hotel Tejo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • Cashless transactions are available
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 25 per room (one way)
  • Nearby parking fee: EUR 21 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lisboa Tejo
  • Hotel Lisboa Tejo Lisbon
  • Lisboa Tejo
  • Lisboa Tejo Lisbon
  • Lisboa Tejo Hotel Lisbon
  • Lisboa Tejo Hotel
  • My Story Hotel Tejo Lisbon
  • My Story Tejo Lisbon
  • My Story Hotel Tejo Lisbon
  • My Story Tejo Lisbon
  • My Story Tejo
  • Hotel My Story Hotel Tejo Lisbon
  • Lisbon My Story Hotel Tejo Hotel
  • Hotel My Story Hotel Tejo
  • Lisboa Tejo
  • Hotel Lisboa Tejo
  • My Story Hotel Tejo Hotel
  • My Story Hotel Tejo Lisbon
  • My Story Hotel Tejo Hotel Lisbon

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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