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Hotel VIP Inn Berna

3.0 star property

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Photo gallery for Hotel VIP Inn Berna

Lobby
Exterior
Bar (on property)
Executive Twin Room
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Av. Antonio de Serpa 13, Lisbon, 1069-199
  • Campo Grande
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪3 min drive‬
  • Marquis of Pombal Square
    ‪3 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪11 min drive‬

Room options

View all photos for Executive Single Room

In-room safe, desk, blackout curtains, soundproofing

Executive Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis Lisboa José Malhoa

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is €101
for 1 room
includes taxes & fees
30 Apr - 1 May
ibis Lisboa José Malhoa

About this property

Hotel VIP Inn Berna

Hotel with a 24-hour front desk, a short walk to Campo Grande
A bar/lounge, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel VIP Inn Berna offers 240 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel VIP Inn Berna. During your stay, you're just a quick walk from Campo Grande. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by foot from Campo Grande and a 3-minute drive from Avenida da Liberdade
Hotel VIP Inn Berna offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel VIP Inn Berna also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. For a fee, parking is available.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 48 per day)

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 11 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 11 for adults and EUR 11 for children
  • Self parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 911

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Inn Berna
Hotel VIP Inn Berna
Hotel VIP Inn Berna Lisbon
VIP Berna
VIP Berna Lisbon
Vip Hotel Berna
Hotel VIP Inn Berna Hotel
Hotel VIP Inn Berna Lisbon
Hotel VIP Inn Berna Hotel Lisbon

Hotel VIP Inn Berna Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 278 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Narine

I got so sick with influenza virus and couldn’t travel but the hotel staff were so careless that they didn’t even bother to listen and give some sort of refund . All 10 days the room was not occupied( I’m not even sure) and for several days the front desk couldn’t find the management!
Stayed 9 nights in Dec 2024

10/10 Excellent

Mark

Stayed 3 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Was good.
Stayed 1 night in Nov 2024

8/10 Good

Mary Grace

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Short distance and bus stop going to alfama, there are walking distance descent restaurant. Not much amenities within the hotel. We can hear the conversation in the next room. I guess they're under renovation but overall our basic needs are met!
Stayed 2 nights in May 2024

6/10 Okay

Ajaypal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Horrible customer service. The night clerk not warm and the next morning, a female clerk didn't respond my good morning. Both in horrible mood
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stuck in a bind and was able to get into this hotel very quickly. The staff was very helpful and friendly and tried their best to accommodate you. The rooms were very clean right down to the nice deep soaking tub. Very hot water that's a plus for me. Everything is within minutes of a car or walk. Quiet and the breakfast was only 9 euros. And they had a lot to choose from.
Stayed 1 night in Jan 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

6/10 Okay

Daile

Stayed 3 nights in Nov 2023

4/10 Poor

Andrew

Stayed 1 night in Nov 2023

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, amenities
It's absolutely great and so are the people
Stayed 2 nights in Oct 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,comfy beds, friendly staff. Good location!
Positive experience! Stayed 4 nights in one of the rooms located in the older part of the hotel and should say that although some of the furniture is showing signs of age / outdated the level of cleanliness and comfort is really good. You'll get toiletries and complimentary bottle of water. Housekeeping team did a great job daily. Friendly, helpful and respectful staff. Quick check - in and check - out process. Breakfast is available with option to pay at property however can't give my opinion as I didn't try it. Great location, very close to Campo Pequeno Shopping Centre - Events /Bullfight Arena, also restaurants/snack bars/supermarket, plus Buses and Metro rail stations. There's an ATM just outside hotel's main entrance.
Stayed 4 nights in Oct 2023

6/10 Okay

Gabriel

Business traveller
Liked: Cleanliness
I was hoping that the hotel would offer a refrigerator in the room and at least a microwave in a common area, but the receptionist stated that it is only offered at a 4-star hotel. I also left one day early, because I was not satisfied with its amenities.
Stayed 3 nights in Oct 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport access
Stayed 3 nights in Sep 2023

4/10 Poor

Melwyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No kettle for tea/cofee no drinking water in room Not very happy
Stayed 7 nights in Sep 2023

10/10 Excellent

Garedew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly team members. Clean hotel. Good breakfast for the value. Centrally located.
Stayed 4 nights in Sep 2023

6/10 Okay

John, Fremont

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing great
Stayed 2 nights in Sep 2023

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Manojkumar

Disliked: Staff & service
Okay for money.
Rooms were so cozy and air conditioner is in ok ok condition. Car parking is available but costly and you could easily bump into the wall while parking.!
Stayed 2 nights in Aug 2023

10/10 Excellent

Arkadiy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good overall. Bathtub was clogged a little
Stayed 3 nights in Aug 2023

4/10 Poor

GASTAO

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

4/10 Poor

Christopher

Stayed 1 night in Aug 2023

6/10 Okay

Katelyn

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The shower/bath drain didn’t work, so taking a shower filled up the tub. There was dirt and mold between the sink and the tub that had clearly been there for some time and there was trash under the bed. Staff was friendly but even after asking about the shower drain, nothing was done. Floors were not clean and walking from the bed to the bathroom left my feet dirty.
Stayed 3 nights in Jul 2023

10/10 Excellent

michael

Stayed 3 nights in Jul 2023