Sofitel Sydney Darling Harbour

5.0 star property

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Photo gallery for Sofitel Sydney Darling Harbour

Exterior
3 bars/lounges, Champagne bar, lobby lounge
Luxury Room, 1 King Bed, Harbour View, Corner | View from room
Outdoor pool, open 6 AM to 9 PM, pool loungers
Superior Room, 2 Double Beds (Darling Harbour View) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • International Convention Centre Sydney
    ‪6 min walk‬
  • Star Casino
    ‪9 min walk‬
  • SEA LIFE Sydney Aquarium
    ‪12 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪21 min drive‬

Room options

Superior Room, 2 Double Beds, Harbour View (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 2 Double Beds

Luxury Room, 1 King Bed, Harbour View, Corner

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

  • 112 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

  • 74 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jones Bay View)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Darling Harbour View)

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

  • 53 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Sydney Darling Harbour

Boardwalk/promenade Sydney hotel in Sydney Central Business District with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Sofitel Sydney Darling Harbour's great location. During your stay, you're just a quick walk from Star Casino. Features include free WiFi in public areas and a free manager's reception, plus 3 bars.
  • Free WiFi
  • Enjoy French cuisine and ocean views while dining at Atelier by Sofitel
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 9 minutes by foot from Star Casino and a 3-minute drive from Hyde Park
Sofitel Sydney Darling Harbour offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 5350 square feet (497 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

The hotel hosts a free manager's reception daily.
Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.
Le Rivage - This bar is located by the pool. Open select days.
Esprit Noir - This lobby lounge serves lunch and dinner. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 38-52 for adults and AUD 20-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Atelier by Sofitel
  • Champagne Bar
  • Le Rivage
  • Esprit Noir

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5350 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults, and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for catching a show
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Sofitel Darling Harbour a few times now and it never disappoints.
Stayed 1 night in Nov 2024

4/10 Poor

Thuy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms but reception service was a let down
The room was comfortable and clean. Door staff were friendly and proactive. Somehow the reception staff was a complete let down. Slow, understaffed and made errors. Check-out was made simple as I was told I can simply return the keys and any additional charges would be charged directly to my card. That somehow resulted in me being double-charged for the room. That is despite it being confirmed at check-in that I’ve already paid. When I came to pick up my suitcase I had to queue up for 25mins to speak to someone about this issue at reception. This was at 3pm which is their standard check-in time and the hotel had only 2 staff manning the reception desks. The queue had about 4 groups before me when I started queuing up. By the time it was my turn, there were about 6-7 groups after me also getting frustrated by the long wait. The service is shocking for a hotel that claims to have 590 rooms. Hopefully it’s something they’ll improve. In terms of my refund, they said it’ll take up to 7 days to process and the staff didn’t offer much more than an explanation that someone made an error and didn’t acknowledge that it was an inconvenience to us.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for easy access to most facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SHAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was excellent. I stay in Hotels often and I was very impressed with the quality of food.The bed was extremely comfortable as are the pillows. It's one of my favorite Hotels to stay in worldwide.
Stayed 1 night in Nov 2024

10/10 Excellent

Gokhan

Liked: Cleanliness, property conditions & facilities
It was beautiful night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Stayed 5 nights in Oct 2024

10/10 Excellent

KEN, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

KEN, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
I didn't like the pool area, it was so loud as the construction was directly in front of it , the view was terrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Stayed 5 nights in Oct 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Kellie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect location close to shops, dining and transportation. Services need to be improved . No room service unless requested. Even requested, long wait, 3 -4 hours. Back to hotel 5pm after a long walk, still messy bed and wet towels, requested room service at reception while having a drink in lobby, back to room in two hours times, still not done, the staffs coming over an hour more later while we’re falling sleeping. While a local friend driving over to pick us up, it’s a short stop and she park in a safe spot, the staff told her to park somewhere else with no clear instructions, then another staff told her to drive back while she can reverse to his indicated spot! So frustrated!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024