Hotel da Baixa

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel da Baixa

Classic Double or Twin Room
Lobby sitting area
Lobby sitting area
Front of property
Sports bar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Figueira Square
    2 min walk
  • Santa Justa Elevator
    3 min walk
  • Rossio Square
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Room, Courtyard View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms, City View

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

Similar properties

About this property

Hotel da Baixa

Hotel with a 24-hour front desk, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Santa Justa Elevator. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Santa Justa Elevator and 5 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião - Onsite restaurant.
Sebastião - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)
  • Secured covered valet parking on site (EUR 40 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sebastião
  • Sebastião

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 857 out of 1008 reviews" "
Rating 8 - Good. 121 out of 1008 reviews" "
Rating 6 - Okay. 21 out of 1008 reviews" "
Rating 4 - Poor. 5 out of 1008 reviews" "
Rating 2 - Terrible. 4 out of 1008 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen, Jensen Beach

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful people and hotel. Definitely coming back!
Stayed 2 nights in Sep 2024

10/10 Excellent

mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff and front desk were very professional and accommodating
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff was wonderful. Close to shops and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Property conditions & facilities
The property was very clean and comfortable with large and comfortable shower The service in this hotel is the best I ever had and we have stayed in 5 star hotels that don’t offer this type of service It has a good restaurant that offers a very good breakfast and dinner The bar offers nightly entertainment
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Sep 2024

10/10 Excellent

Gala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The forward facing and background staff are incredibly competent and understand the art of hospitality. We were very well taken care of on all fronts.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel city center close to everything. Amazing polite and helpful staff. 5 mins walk to Praca commercial with all the view and restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, staff are very friendly. very good location for first time traveler in Lisboa.
Stayed 8 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel da Baixa was outstanding, charming, fantastic staff, wonderful breakfast and great location for exploring Lisbon !!
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Hotel da Baixa is a great 4* hotel in the centre of Lisbon. If you stay here, you won’t need to spend much on public transport or taxis, as many tourist attractions are within walking distance. Many bars and restaurants are within walking distance too, as well as the port. I was in room 115. It is an old building, and the outside cannot be altered. For that reason, some rooms don’t have much natural light. However, there are lots of lights within the room as well as a reading light, and the bathroom has many lights. The bathroom was large with a nice rain shower and 2 sinks. The toiletries provided were great too. There is a laundry service you can pay for if you need it, as well as a hairdryer, umbrella, safe with charging facility inside it, and minibar with some free drinks and bottled water provided daily inside the room and at reception. During the day, fruit or pastries are often available for free. The free walking tour with Pedro was also great and informative. The bed was super-comfortable, and I loved the bathrobe and slippers. The breakfast, which was included in the room rate, was great with lots of cereal, bread, hot food, fruit and waffles or omelettes can be made there and then. The only thing I would suggest is to have the wait staff walk around and see if anyone wants more coffee. This would be a simple thing to do and save always having to get their attention. There is AC in the room although you can open the windows. There is also an elevator. The house-ke
Stayed 4 nights in Sep 2024

10/10 Excellent

Louise Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Baxia were all very friendly and very helpful. The location was perfect for visiting all the tourist sites and for all the transport links. The restaurant was superb. Our room was quiet, well equiped, and the bed was very comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great area! Staff was very kind and helpful. Always free water, apples soda. Bar on site which was convenient. Breakfast buffet was delicious excellent eggs, veggies bacon sausage and assorted pastries. Highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Great location in the heart of town
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary alyce

Stayed 2 nights in Aug 2024

8/10 Good

Keli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff friendly but slow to respond on several occasions. Rooms are spacious but beds were a little hard for me. Walking distance to most attractions, shopping and restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the hotel for four nights. We would highly recommend this hotel and we would definitely stay here again. The breakfast had great options, fresh food. The rooms were very clean. The location was amazing. For transportation, it was so close to tram 28, tram 15E for Belem, and 5 minute walk to Rossio train station (to get to Sintra). Central to all landmarks and districts, shopping, restaurants. All staff and service manager were welcoming, friendly and accommodating. They did not hesitate to assist us when needed. Thank you for a great stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, room, service and location in Lisbon. Highly recommend staying here. We took our two young boys and had a great time.
Stayed 3 nights in Aug 2024

10/10 Excellent

grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanshika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

TIMOTHY

Liked: Amenities
This is a lovely hotel in great surroundings. The staff are extremely wonderful. It's the only hotel i have been to and offered a decent drink on arrival and it was wonderful to be escorted to my room while also receiving highlights of the hotel. The breakfast was very extensive for just about all tastes. Truly excellent the whole place. I ate in their restaurant which i would teuly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROSA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, room was above expectations, staff were friendly and very helpful. Will definitely come back again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kionia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice staff, great location and I would highly recommend. I would stay here again and recommend this place to any traveler.
Stayed 1 night in Aug 2024