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4.3 out of 5

"Beautiful hotel in a great location. Staff were very attentive and the rooftop sun deck and bar were a great added bonus " More

By a verified traveller on Mon 04 Sep 2023

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Deluxe Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Single Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Altis Avenida Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests love the bar and restaurant
  • Steps from Rossio Square and 3 minutes on foot from Avenida da Liberdade
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Altis Avenida Hotel ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altis Avenida Hotel

Everyone (8) Couples (2) Family (1)
5 out of 5
Beautiful hotel in a great location. Staff were very attentive and the rooftop sun deck and bar were a great added bonus

Posted by on 4 Sep 2023

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Comment from Hotel Management

9 Sep 2023 by Guest Experience Team

Dear Mrs Barbara,Thank you very much for taking the time to rate your great experience with us, especially for the highlight given to our rooftop sundeck bar, our central location and staff.We are more than glad to know you enjoyed your stay and we hope to receive you again!Kind regards, Julia C.

5 out of 5

Posted by on 28 Aug 2023

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Comment from Hotel Management

30 Aug 2023 by Guest Experience Team

Dear Mr Ramon,Thank you for selecting Altis Avenida during your visit to Lisbon and for taking the time to rate your experience with us!We are glad to know you enjoyed your stay and we hope to receive you again. Kind regards, Julia C.

4 out of 5

Posted by on 2 Aug 2023

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Comment from Hotel Management

23 Aug 2023 by Guest Experience Team

Dear Mrs Stephanie,Thank you for selecting Altis Avenida during your visit to Lisbon and for taking the time to rate your experience with us!We are glad to know you enjoyed your stay and we hope to receive you again. Kind regards, Julia C.

5 out of 5

Posted by on 20 Feb 2023

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Comment from Hotel Management

13 Mar 2023 by Guest Experience Team

Dear Mrs Celia,Thank you for selecting Altis Avenida during your visit to Lisbon and for taking the time to rate your experience.We are glad to know you enjoyed your stay and we hope to receive you again. Kind regards, Julia C.

4 out of 5
Très bon service malgré les contraites du au Covid-19.

Posted by , from Delémont on 17 Jul 2020

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Comment from Hotel Management

20 Jul 2020 by Alice Silva

Cher Monsieur Vieira, merci de nous avoir laissé une si belle critique. Nous sommes ravis que vous ayez aimé votre expérience. notre personnel sera certainement heureux de lire ce que vous avez écrit. Nous accordons la priorité à l'expérience et à la satisfaction client. Votre avis réaffirme le travail acharné que nous déployons chaque jour. Merci pour vos aimables paroles et au plaisir de vous revoir. Cordialement, Guest Service

4 out of 5

Posted by on 20 Sep 2019

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Comment from Hotel Management

21 Sep 2019 by Andreia Monteiro

Dear Guest, Thank you for your kind rating regarding your recent stay at the Altis Avenida Hotel. Warmest Regards, Andreia Monteiro Guest Service

4 out of 5

Posted by on 16 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Eduardo Dinca

Dear Guest, Thank you for your positive feedback regarding your recent stay at Altis Avenida Hotel! How glad we are to know that you have enjoyed staying with us and that our staff has met your expectations. It is for us a big motivation to get such feedback as it motivates us to keep doing our job well every day. Looking forward to welcome you back in our hotel very soon!

4 out of 5

Zentrale gelegenes Hotel

Gute Lage vom Hotel (Metro/Bus/Bahn-Stationen, viele Sehenswürdigkeiten auch zu Fuss gut erreichbar) Kulinarisch gutes eigenes Hotel-Restaurant auf dem Dach (Innen- und Aussen-Bereich) Negativ: relativ ringhörig

Posted by on 16 May 2018

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Comment from Hotel Management

17 May 2018 by Eduardo Dinca

Thank you for your positive feedback and for letting us know how was your stay with us! Looking forward to welcome you net time! Warmest Regards, Eduardo Dinca guest Service

4 out of 5

sehr zentral gelegen, zu fuss viel zu erreichen

Pros: Zentrale Lage, sehr gutes Frühstück, freundlicher Zimmerservice.
Cons: sehr wenig
Location: zentral
Frühstück erstklassig, Concierge könnte hilfreicher sein, Housekeeping sehr fürsorglich, trotz Baumaßnahmen wurde Rücksicht auf die Gäste genommen (Arbeiten nur mittags/nachmittags, wenn Gäste unterweg sind)

Posted by on 10 May 2018

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Comment from Hotel Management

13 May 2018 by Eduardo Dinca

Dear Guest, How glad we are to know that you have enjoyed staying withh us and that our staff has meet your expectations! Looking forward to welcome you back in our hotel! Warmest Regards, Eduardo Dinca Guest Service

5 out of 5
Accueil chaleureux, personnel compétent et souriant, très propre, bonne literie. Petit déjeuner buffet excellent. Hôtel très bien placé plein centre. Je recommence cet hôtel.

Posted by on 23 Jan 2018

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Comment from Hotel Management

26 Jan 2018 by Jasmine Aly

Cher client, Merci d'avoir choisi l'Altis Avenida Hotel lors de votre visite à Lisbonne! Merci beaucoup pour vos excellents commentaires, Ça a été un plaisir de vous avoir reçu. Nous espérons vous revoir très bientôt. Salutations

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and concierge services are also featured at the luxury Altis Avenida Hotel. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Rossio Station (0.1 km / 0.1 mi)
  • Metro station: Restauradores Station (0.1 km / 0.1 mi)

Room Amenities

Altis Avenida Hotel offers 118 air-conditioned accommodations with espresso makers and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Travel cot

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Rossio Gastrobar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 20 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Nearby parking fee: EUR 25 per night (328 ft away)
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altis Avenida
  • Altis Avenida Hotel
  • Altis Avenida Hotel Lisbon
  • Altis Avenida Lisbon
  • Hotel Altis Avenida
  • Altis Avenida Hotel Hotel
  • Altis Avenida Hotel Lisbon
  • Altis Avenida Hotel Hotel Lisbon

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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