Berjaya Times Square Hotel, Kuala Lumpur

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Berjaya Times Square Hotel, Kuala Lumpur

Club Premier Suite
Exterior
Daily buffet breakfast (MYR 48 per person)
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
No 1 Jalan Imbi, Kuala Lumpur, 55100
  • Berjaya Times Square
    1 min walk
  • Ayam Penyet Express
    1 min walk
  • Imbi Station
    2 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Suite, 2 Bedrooms

  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Club Premier Room

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Premier Suite

  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 2 Bedrooms

  • 99 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

Family Room

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Superior Room

  • 57 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Premier Room

  • 57 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About this property

Berjaya Times Square Hotel, Kuala Lumpur

Luxury hotel connected to the convention center in Imbi with 2 restaurants
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Berjaya Times Square Hotel, Kuala Lumpur offers 650 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they enjoy the helpful staff at Berjaya Times Square Hotel, Kuala Lumpur. During your stay, you'll be connected to the convention center, and just a quick walk from Berjaya Times Square. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Big Apple Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Berjaya Times Square and 12 minutes by foot from Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Berjaya Times Square Hotel, Kuala Lumpur offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18794 square feet (1746 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the luxury Berjaya Times Square Hotel, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Big Apple Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Samplings on Fourteenth - Overlooking the garden, this fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 13 per stay)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 48 for adults and MYR 25 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Big Apple Restaurant
  • Samplings on Fourteenth

Things to do

  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (18794 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 255.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 25 for children
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self parking fee: MYR 13 per stay
  • Rollaway bed fee: MYR 255.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Berjaya Times Square Hotel, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Berjaya Hotel Times Square
Berjaya Square
Berjaya Square Hotel
Berjaya Times
Berjaya Times Square
Berjaya Times Square Hotel
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Berjaya
Times Berjaya Square
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel
Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 265 out of 1004 reviews" "
Rating 8 - Good. 378 out of 1004 reviews" "
Rating 6 - Okay. 189 out of 1004 reviews" "
Rating 4 - Poor. 106 out of 1004 reviews" "
Rating 2 - Terrible. 66 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Koh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wai Ling

Business traveller, Travelled with partner
Location is easily accessible. Management should consider repair furniture and wardrobe in the room.
Stayed 4 nights in Sep 2024

6/10 Okay

Chin Ho Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
Assigned room was very large and clean. However, quite a number of the electrical outlets weren’t working/some looked almost dislodged from the wall. Also, the TV controller was not very responsive (even after changing the remote).
Stayed 1 night in Sep 2024

10/10 Excellent

Latoya L

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed here for 9 wonderful days. Everyone that I met was professional and warm and caring. The food was amazing and I will definitely stay here again
Stayed 7 nights in Jul 2024

10/10 Excellent

Geoff

Stayed 1 night in Apr 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a huge hotel. We found that the amenities were not big enough to accommodate the large number of people staying there. We tried to have breakfast and after navigating the hundreds of others getting breakfast there was no where to sit. We tried to go to the pool and again, no where to sit due to the number of people there. We needed to leave our bags for a few hours… it took over 30 minutes of waiting in line to drop them off and over 45 minutes to pick them both up. It is a nice place but really not worth the hassle on all fronts.
Stayed 1 night in Jun 2024

8/10 Good

Low, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was hugh and nice. Hotel is well situated around eateries and shopping centres. Air conditioning was defective despite after technician attending. Fortunately Mr Ridzuan (Duty Manager) very quickly responded to my request for provision of fans. Hotel needs to improve on customer support (reply to booking request)
Stayed 1 night in Jul 2024

10/10 Excellent

Wei Kwang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and within walking distance to the shopping malls.
Stayed 2 nights in Jun 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Breakfast buffet was very good. Had a big variety of food for everyone to eat. Rooms are spacious and very comfortable.
Stayed 3 nights in Jun 2024

4/10 Poor

Sau Kuen Kanis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old hotel and daily housekeeping service is fair and missed to clean up the room
Stayed 5 nights in Jun 2024

8/10 Good

Raymond L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very good. Free Mini Bar is great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Munir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Ticks all the boxes. Self check-in was great as it was fast and hassle free.
Stayed 1 night in Jun 2024

2/10 Terrible

Sana

Travelled with family
Disliked: Amenities, property conditions & facilities
COCKROACHES, beware! We had the most terrible experience at Berjaya. We left after one night even though we had booked 5 nights. First, the service was terrible. We had to take up our own luggage to the room and staff were dismissive. Second, the towels were very dirty. One towel had a big brown stain on it, that definitely looked like a poop stain. And worst of all, there were cockroaches in the bathroom! Literally coming out of the sink/drain. It was disgusting. When we complained, they said they’d give us an upgraded room but we’d have to pay extra. You make your guests pay extra after they’ve found cockroaches in their bathroom? What kind of service is this? Overall, I do not recommend this hotel at all. If you want a similar location there are plenty of other, better, cockroach-free hotels.
Stayed 5 nights in Jun 2024

8/10 Good

Julie, Singapore

Travelled with family
Liked: Staff & service
Friendly service
Stayed 2 nights in Jun 2024

6/10 Okay

Victor

Travelled with family
Disliked: Property conditions & facilities
An old hotel that still charged you for carpark!
Hotel is old. Too many tour group tourists making everything slow, eg long queue at breakfast, long wait for lifts, slow check-in and check-out. Carpark is so expensive. The pool is ok, but all other facilities, spa and gym are outdated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wai Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prime location
Stayed 1 night in Jun 2024

10/10 Excellent

Zamberi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel in dire in need of refurbishment as the lower floors are progressively looked into I.e air-con service. Depends on your luck. Do request for higher floors of Club Premier rooms to avoid discomfort and inconvenience
Superb view of Merdeka Tower
Stayed 3 nights in May 2024

10/10 Excellent

Panday Kiran Tisha Pandit, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Keep Up The Good Work 💪
Stayed 4 nights in Apr 2024

10/10 Excellent

mahendran

Liked: Staff & service, property conditions & facilities
Overall Good
Stayed 1 night in Apr 2024

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Apr 2024

8/10 Good

Trevor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Awesome location. Hotel on top of massive shopping mall and theme park.
Stayed 6 nights in Apr 2024

4/10 Poor

Carlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was assigned an old, dirty and very noisy room at the beginning. They try their luck. Complained, got a better one, still not he best.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay at Berjaya Times Square Hotel, Kual
My recent stay at Berjaya Times Square Hotel in Kuala Lumpur was fantastic. The spacious rooms were immaculately clean, and the staff were friendly and accommodating. Being adjacent to a shopping mall made everything incredibly convenient. Highly recommended for a pleasant stay in Kuala Lumpur!
Stayed 1 night in Mar 2024

10/10 Excellent

Siew Lan

Stayed 3 nights in Feb 2024