Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property

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Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

2 bars/lounges, 2 poolside bars, swim-up bar
7 restaurants, breakfast served
7 restaurants, breakfast served
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Room service

Explore the area

Map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Shops at Wailea
    ‪3 min walk‬
  • Wailea Beach
    ‪9 min walk‬
  • Keawakapu Beach North
    ‪3 min drive‬
  • Kahului, HI (OGG)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub, Garden View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Napua Hikina Suite With Family Den)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite, 2 Bedrooms, Ocean View (Napua)

  • Ocean view
  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Terrace, Garden View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Garden View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Napua)

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Garden View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Napua)

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bathtub, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Honua Ula)

  • 119 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Terrace, Garden View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette, Ocean View (Napua Komohana Suite)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Wailea)

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Ocean View (Napua)

  • 121 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed

Royal Suite, Ocean View (Napua)

  • 121 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Garden View (Napua)

  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View, Ground Floor

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Ocean View (Napua Nani)

  • 121 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Garden View (Napua)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Garden View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Ocean View (Molokini)

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Garden View (Alii)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

Luxury resort on the beach, with 9 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Wailea Maui, A Waldorf Astoria Resort's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Change of towels is available on request.
Grand Wailea Maui, A Waldorf Astoria Resort offers 795 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

9 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kilolani Spa has 40 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Grand Wailea Maui, A Waldorf Astoria Resort. During your stay, you're just a quick walk from Wailea Beach. Enjoy features like free WiFi in public areas, plus 9 outdoor pools and 7 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • For dining with ocean views, stop by Olivine, one of the property's 7 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the lazy river or swim in the 9 outdoor pools
  • Indulge with massages, facials, or body wraps at Kilolani Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute walk from Shops at Wailea and 9 minutes by foot from Wailea Beach
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Wailea Maui, A Waldorf Astoria Resort you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness center, and a steam room. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kihei resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Olivine - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Botero Lounge - This sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Humuhumunukunukuāpuaʻa - Overlooking the ocean, this seafood restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Loulu - Onsite coffee shop. Open 24 hours. Open daily.
ʻIkena - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Botero Lounge
  • Humuhumunukunukuāpuaʻa
  • ʻIkena
  • Loulu
  • Olivine

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 hot tubs
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Kayaking
  • Lazy river
  • Paddleboard
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1005 reviews
Rating 8 - Good. 146 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kamesh Khanna

Stayed 7 nights in Dec 2024

10/10 Excellent

Gurpaul

Stayed 5 nights in Oct 2024

10/10 Excellent

Ryan Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the restaurants at this property. The food was amazing and the service was very good. I will stay here again just because of that.
Stayed 4 nights in Dec 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Awesome beach. Fun snorkeling.
Stayed 4 nights in Dec 2024

6/10 Okay

Ganesh

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

BIAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for family with kids
Stayed 1 night in Dec 2024

10/10 Excellent

Suraj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic time with family for 4 days - great facilities, amazing ocean view room, pools and access to the beach
Stayed 4 nights in Dec 2024

6/10 Okay

Justin Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a beautiful property. They literally try to nickel and dime you to death. With various fees $65/night parking, and poor food. I meam how is a breakfast buffet worth over $50 a person. Beds were very uncomfortable. Overall the resort was clean and beautiful. If you want to visit stay a night and go somewhere else.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gevorg

Stayed 5 nights in Nov 2024

6/10 Okay

Gottfreid

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is absolutely beautiful had a really good time during our stay. However, rooms were not properly clean. Our cabinets were filled with half eaten snacks from a previous stay, contacted the front desk, they sent someone to clean once when I was showering, and then forgot about it. Next day cleaning staff left a cleaning rag in our room that just stayed there for our entire stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Allan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite this being probably the best piece of property on the island, the owners have really not put the effort into maintaining it. Stairwells show signs of not being cleaned in many months or longer - we saw dead lizards, cigarette butts, and a bulld of of various garbage. Pool decks are overly slippery and unsafe. Pool water is dirty and not maintained you will get a rash. Their water elevator has not worked in years and according to staff they are not in any hurry to fix it. Areas around hot tubs get littered with empty cups and beer cans making it unsafe for children. All food options are over the top expensive. After the first day we would walk to other resorts nearby or the market across the street to eat. Hotel is very short staffed so if you call the front desk the phone just rings for a very long time, plus very long waits to check in or out. House keeping works limit hours which may not be convenient if you have a baby that needs to nap.
Stayed 8 nights in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had multiple bags when we were dropped off in front of hotel. No one offered to help whatsoever. Giant property so not surprised that individual guest attention isn’t a priority. Front desk staff was really nice and appreciated their assistance however.
Stayed 1 night in Dec 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Anto, Commerce city

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big part of our vacation of a lifetime!
Could not have been better in every aspect. Staff was courteous and helpful. Grounds are immaculate. Food and drink were excellent. Location was convenient. Views were terrific. Loved all the botero sculptures and artwork. The battle for chairs around the many gorgeous pools could get a bit cutthroat at times, but, other than that….
Stayed 9 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

6/10 Okay

Emma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not five star property. The extortionate cost of basic amenities left a bad taste in our mouths for example, $65 a night for parking is the highest I have ever heard of and I travel all the time! The sun loungers and beach chairs are included in the $55 per night resort fee but you need to be in the line of people reserving them at 7am every single day. They are all reserved by 730am and then you lose out for the day. Beach chairs are few and far between in 8 days I asked twice daily and nothing was available. Had to sit on the sand on a towel or, rent a beach lounger for $150. For a family this adds $300 per day. The pool bed situation is out of control. Beds are jammed together forcing people to rent poolside cabanas starting at $800 and up to $3200 per day! Sadly, despite the beach and surroundings being lovely I wouldn't return. The Four Seasons and Andaz are much nicer with plenty of room and much more relaxing. Sadly, we were incredibly underwhelmed at the Grand Wailea. The spa is incredible and has the quality wow factor. Prices range from $200 but lovely service.
Stayed 8 nights in Nov 2024

10/10 Excellent

Natalie Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Micheel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the experience. The service was below average, and the room did not meet the standards expected of a 5-star hotel. Overall, it was not worth the price. I’m giving it 2 stars.
Stayed 4 nights in Nov 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Too many people
Stayed 3 nights in Nov 2024