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Sheraton Waikiki Beach Resort

4.0 star property

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Photo gallery for Sheraton Waikiki Beach Resort

Property amenity
35-inch LCD TV with satellite channels, TV, pay films
35-inch LCD TV with satellite channels, TV, pay films
View from property
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
2255 Kalakaua Ave, Honolulu, HI, 96815
  • Royal Hawaiian Center
    ‪1 min walk‬
  • Waikiki Beach Walk
    ‪4 min walk‬
  • Waikiki Beach
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪31 min drive‬

Room options

Executive Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub floor 4 to 9)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Oceanfront (Mobility Accessible, Tub floor 4 to 9)

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront (Mobility Accessible, Tub Flr 10 to 19)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Oceanfront (Mobility Accessible, Tub Flr 10 to 19)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Oceanfront (Mobility Accessible, Kai Suite King)

35-inch LCD TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Roll-in Shower, Oceanfront (Mobility Accessible, Kai Suite King)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 3 Single Beds, Non Smoking, City View

Family Room, 3 Single Beds, Non Smoking, City View

Family Room, 3 Single Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (Kai Suite Doubles)

35-inch LCD TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Non Smoking, Oceanfront (Kai Suite Doubles)

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Partial ocean view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Infinity, Floor 20 to 27)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Oceanfront (Infinity, Floor 20 to 27)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (Infinity, Floor 20 to 27)

Beach/ocean view

Room, 2 Double Beds, Non Smoking, Oceanfront (Infinity, Floor 20 to 27)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Diamond Head)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Oceanfront (Diamond Head)

  • Ocean view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (Diamond Head)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Oceanfront (Diamond Head)

  • Ocean view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Non Smoking, Oceanfront (Penthouse, Floor 28 to 31)

Beach/ocean view

Penthouse, 1 King Bed, Non Smoking, Oceanfront (Penthouse, Floor 28 to 31)

  • Ocean view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 2 Double Beds, Non Smoking, Oceanfront (Floor 28 to 31)

Beach/ocean view

Penthouse, 2 Double Beds, Non Smoking, Oceanfront (Floor 28 to 31)

  • Ocean view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Multiple Beds, Non Smoking, Oceanfront

Luxury Room, Multiple Beds, Non Smoking, Oceanfront

Luxury Room, Multiple Beds, Non Smoking, Oceanfront

  • Ocean view
  • 59 sq m
  • Sleeps 5
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Malia Suite)

Suite, 1 Bedroom, Non Smoking (Malia Suite) | Living room

Suite, 1 Bedroom, Non Smoking (Malia Suite)

  • Ocean view
  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (Kai Suite King)

35-inch LCD TV with satellite channels, TV, pay films

Suite, 1 Bedroom, Non Smoking, Oceanfront (Kai Suite King)

  • Ocean view
  • 103 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Oceanfront (Ohana Suite)

Suite, 2 Bedrooms, Non Smoking, Oceanfront (Ohana Suite)

Suite, 2 Bedrooms, Non Smoking, Oceanfront (Ohana Suite)

  • Ocean view
  • 103 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Floor 4 to 9)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Oceanfront (Floor 4 to 9)

  • Ocean view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (Floors 4 to 9)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Oceanfront (Floors 4 to 9)

  • Ocean view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (High Floor, Floor 10 to 19)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Oceanfront (High Floor, Floor 10 to 19)

  • Ocean view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (High Floors, Floors 10 to 19)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Oceanfront (High Floors, Floors 10 to 19)

  • Ocean view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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4.4 out of 5, Excellent, (4056)
The price is €519
for 1 room
includes taxes & fees
3 May - 4 May
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About this property

Sheraton Waikiki Beach Resort

Beach hotel with 2 outdoor pools, near Royal Hawaiian Center
Catch some rays at the nearby beach or spend the day relaxing at Sheraton Waikiki Beach Resort's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants. Change of towels is available on request.
Sheraton Waikiki Beach Resort offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Abhasa Spa has 9 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Sheraton Waikiki Beach Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Royal Hawaiian Center. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 7 restaurants.
  • Free WiFi
  • Enjoy Asian cuisine with a beachfront location at RumFire, one of the property's 7 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to facials, hot stone massages, or body treatments at abhasa Spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, 2 hot tubs, and fitness classes
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Royal Hawaiian Center and 4 minutes by foot from Waikiki Beach Walk
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Waikiki Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness center, and a garden. For a fee, parking is available.

This Honolulu hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
RumFire - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Edge of Waikiki - This cocktail bar is located by the pool and specializes in Asian cuisine. Open daily.
Kai Market - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Open daily.
Baskin-Robbins - Onsite restaurant. Open daily.
Honolulu Coffee Company - Onsite coffee shop. Open daily.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 55 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 35 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Baskin-Robbins
  • Edge of Waikiki
  • Honolulu Coffee Company
  • Kai Market
  • RumFire

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 26,400 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are requested to provide their estimated arrival details in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35.00 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki
Sheraton Waikiki Honolulu
Sheraton Waikiki Beach Resort Hotel
Sheraton Waikiki Beach Resort Honolulu
Sheraton Waikiki Beach Resort Hotel Honolulu

Sheraton Waikiki Beach Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1482 out of 2110 reviews
Rating 8 - Good. 417 out of 2110 reviews
Rating 6 - Okay. 125 out of 2110 reviews
Rating 4 - Poor. 44 out of 2110 reviews
Rating 2 - Terrible. 42 out of 2110 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vitoora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Kyle, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too small.
Stayed 4 nights in Jan 2025

6/10 Okay

Raymond, Valencia

Liked: Property conditions & facilities
Dining Service in Rumfire was slow & food was mediocre at best… Walking to the Kai market for breakfast there was an overwhelming smell from the rest rooms. Room cleaner checked on me just after 9am even though I had paid for late check out. Definitely not excellent or wonderful…
Stayed 7 nights in Jan 2025

8/10 Good

Nicole, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m kind of disappointed because I had to kept asked for things. The employees were friendly and nice but probably they are too busy to remember what to give you.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jenniffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jan 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Location n shops
Stayed 4 nights in Jan 2025

2/10 Terrible

Amirmohsen

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Expedia booked me with Two Queen size bed but it was Two double beds and for 4 of us it very uncomfortable. Once I checked with the hotel they we only have King size bed and Double size bed no queen size bed.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joey

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent amenities and bar
Stayed 5 nights in Jan 2025

10/10 Excellent

Pamala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 5 nights in Jan 2025

10/10 Excellent

Salvador

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the pool it’s right there Very convenient by the bar !!
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here. The best location and service
Stayed 3 nights in Nov 2024

6/10 Okay

Nikola

Liked: Cleanliness, property conditions & facilities
Great location and housekeeping was amazing as well as staff at Rum Fire and pool bar but lack of towels by the pool and the room given on arrival were disappointing. We were given our room category but I don’t recall the room shown having a blocked window. Unfortunate way to treat repeat guests and Marriott members.
Stayed 5 nights in Dec 2024

10/10 Excellent

Constantin

Stayed 7 nights in Oct 2024

10/10 Excellent

Tao, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids-friendly big hotel in the mid of Waikiki. Breakfast place can be easily improved by turning it into buffet restaurant. Beach chairs and gone by 9am and canapés need to reserved way in advance. Next time will try its neighboring hotel Royal Hawaiian. Their beach was also busy and crowded. The only downside of Waikiki I guess.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jane

Stayed 1 night in Dec 2024

8/10 Good

Elaheh

Stayed 3 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

My third stay at the Sheraton Waikiki and it was great. Friendly staff at front desk and restaurant, large room with balcony, housekeeping staff always greeting me in hallways. Very good value for the location. Only downside was too many people in lobby/pool/elevators (week between Christmas and New Year). Better to stay here during slower times.
Stayed 6 nights in Dec 2024

4/10 Poor

Mazda

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We were sent to wrong room and we had to go downstairs with luggage and change rooms. No bell boys, no room service available and after spending $960 a night they even added $63 a day for resort fees. Water in kids pool not heated and many kids were sick. Very busy and the resort can not accommodate all customers. We had to pay $100 a day for umbrella and chairs on beach. Exorbitant fees just not worth it. Lobby area was like very busy shopping mall. The positives are employees try their best and good location. I’ve stayed at many Sheraton resorts and this one didn’t hold up to the others which were half this price.
Stayed 6 nights in Dec 2024

6/10 Okay

Cathy

Stayed 3 nights in Dec 2024

4/10 Poor

hong

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room is tiny and the service is slow and bad
Stayed 4 nights in Dec 2024

10/10 Excellent

Eun

Stayed 5 nights in Dec 2024

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was the best
Stayed 6 nights in Dec 2024

10/10 Excellent

Mikeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 3 nights in Dec 2024