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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free pool cabanas, pool loungers
40-inch LED TV with cable channels, TV, pay films
Lobby
Lobby
Outdoor pool, open 7:00 AM to 11:00 PM, free pool cabanas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Fort East Martello Museum and Gallery
    ‪2 min drive‬
  • Key West Tropical Forest and Botanical Garden
    ‪2 min drive‬
  • Key West Art and Historical Society
    ‪3 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

40-inch LED TV with cable channels, TV, pay films

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aqua View, Non-Smoking

40-inch LED TV with cable channels, TV, pay films

Aqua View, Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

View from room

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non-Smoking

40-inch LED TV with cable channels, TV, pay films

Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

One King Bed, Non-Smoking, Accessible

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool cabanas (surcharge), pool loungers

Hilton Garden Inn Key West / The Keys Collection

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1016)
The price is €549
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hilton Garden Inn Key West / The Keys Collection

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Resort with free airport shuttle, near Smathers Beach
Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Grand Key - Key West's great location. During your stay, you'll be within walking distance of Fort East Martello Museum and Gallery. Free WiFi in public areas, a free roundtrip airport shuttle, and a free beach shuttle are available.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Enjoy American cuisine and pool views while dining at Palm Haven
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Smathers Beach and 9 minutes from Duval Street
  • Free airport and beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and a beach shuttle are free.

Smoking is allowed in designated areas at this 4-star Key West resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request
  • Local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 19.95 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1007 reviews
Rating 8 - Good. 233 out of 1007 reviews
Rating 6 - Okay. 154 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 80 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda, Brunswick

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Great shuttle
Stayed 4 nights in Nov 2024

8/10 Good

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property worked for us! The shuttle was perfect to get to Duvall st!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hema Pradeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

derek d

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to downtown
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kalyan

Travelled with family
Liked: Amenities
Definitely not a 4 star property.
Stayed 1 night in Nov 2024

6/10 Okay

Aaron, Jr

Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very friendly and courteous
Stayed 1 night in Nov 2024

10/10 Excellent

Arevig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with partner
Nice staff, shuttle to downtown was good. Room cleanliness left something to be desired.
Stayed 2 nights in Nov 2024

6/10 Okay

ANACLETO, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service
Water pressure us too weak
Stayed 1 night in Nov 2024

6/10 Okay

Marianella

Stayed 1 night in Jul 2024

8/10 Good

Laurie

Travelled with partner
It was a very nice stay my only complaint was when we paid extra for a balcony it was the back entrance where deliveries and workers were. I don’t think I room like that should be extra. They did offer to change my room the next day but I didn’t want to pack up. I just don’t feel they should make it an extra. Thank you.
Stayed 4 nights in Nov 2024

10/10 Excellent

David, BROOKFIELD

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Cathy, Lamoni

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok to stay 1-3 nights, but the ice machine on 3rd floor does not work. Also, the parking area had multiple areas of handicapped parking with blue lines around areas where you couldn't park - NO VEHICLE NEEDS THAT MUCH SPACE TO PARK!!!
Stayed 9 nights in Nov 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they were more forthcoming about the resort fee when booking the room on Expedia.
Stayed 4 nights in Nov 2024

8/10 Good

Joey, Miami

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel with a great restaurant, pool/jacuzzi/poolside bar and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Daniela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
It's pet friendly? Only because they allowed you take in your room but in the other areas they don't allowed your pets.
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff A
Stayed 7 nights in Oct 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was friendly. Close to the airport and they provided an airport shuttle and shuttle into town.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roar, Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Roar, Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 2 nights in Oct 2024