DoubleTree Resort by Hilton Grand Key - Key West - Reviews, Photos & Rates

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Dates

April 2025

May 2025

Outdoor pool, open 7:00 AM to 11:00 PM, free pool cabanas, pool loungers

40-inch LED TV with cable channels, TV, pay films

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly
Bar
Housekeeping

Explore the area

3990 S Roosevelt Blvd, Key West, FL, 33040

Smathers Beach
‪4 min drive‬
Key West Golf Club
‪6 min drive‬
Duval Street
‪9 min drive‬
Key West, FL (EYW-Key West Intl.)
‪3 min drive‬

Room options

Room, 1 King Bed

City view
34 sq m
Sleeps 4
1 King Bed

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

39 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Balcony

Sleeps 2
1 King Bed

Room, Balcony, Pool View

34 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

34 sq m
Sleeps 4
2 Queen Beds

Aqua View, Non-Smoking

City view
34 sq m
Sleeps 2
1 King Bed

Room, Accessible, Non Smoking

City view
34 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

City view
34 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed (Roll-In Shower)

City view
65 sq m
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed, Balcony

39 sq m
Sleeps 4
1 King Bed

Non-Smoking

City view
34 sq m
Sleeps 4
2 Queen Beds

Suite, One King Bed, Pool View

39 sq m
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds

City view
34 sq m
Sleeps 4
2 Queen Beds

Non-Smoking

City view
34 sq m
Sleeps 2
1 King Bed

One King Bed, Non-Smoking, Accessible

City view
34 sq m
Sleeps 2
1 King Bed

Similar properties

Outdoor pool, pool cabanas (surcharge), pool loungers

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

8 May - 9 May

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Resort with free airport shuttle, near Smathers Beach

Along with an outdoor pool, this resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.

DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Grand Key - Key West's great location. During your stay, you'll be within walking distance of Fort East Martello Museum and Gallery. Free WiFi in public areas, a free roundtrip airport shuttle, and a free beach shuttle are available.

Free WiFi (speed: 50+ Mbps) and wired Internet
Enjoy American cuisine and pool views while dining at Palm Haven
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym and bike rentals
Guests have great things to say about the helpful staff and the location
Just a 4-minute drive from Smathers Beach and 9 minutes from Duval Street
Free airport and beach shuttle service
Cats and dogs welcome for a fee (restrictions apply)

DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West. A roundtrip airport shuttle (available on request) and a beach shuttle are free.

Smoking is allowed in designated areas at this 4-star Key West resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Free return airport shuttle from 7:00 AM to 11:00 PM on request
Area shuttle up to 2 miles
Free beach shuttle
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
A bar/lounge
A poolside bar
A restaurant
Coffee and tea in common areas

Restaurants on site

Palm Haven

Things to do

24-hour gym
Bicycle rentals
Outdoor pool
TV in common areas

Family friendly

Free cot
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (7,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach umbrellas
Free pool cabanas
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Accessible airport shuttle
Assistive listening devices
Braille/raised signage
Lift (91 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Down comforter
Free cot
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

40-inch LED TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Heating
Iron/ironing board
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 33.75 per accommodation, per night

The resort fee includes:

Beach towels
Fitness center access
Housekeeping
In-room bottled water
In-room safe
Laundry facilities
Parking
Phone calls
Pool access
Self parking
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 19.95 per person
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:00 AM to 11:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West

DoubleTree Resort Hilton Grand Key Key West

DoubleTree Resort Hilton Grand Key

DoubleTree Hilton Grand Key

DoubleTree Resort by Hilton Grand Key Key West

DoubleTree Resort by Hilton Grand Key - Key West Resort

DoubleTree Resort by Hilton Grand Key - Key West Key West

DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Courtney

22 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

21 Jan 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Hong

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place to stay, like the hourly bus to downtown

Stayed 3 nights in Jan 2025

6/10 Okay

Eric

19 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Just OK but poor value

Pro’s-pool and hot tub area was awesome, clean and well appointed. Proximity to Roosevelt blvd boardwalk was great, walked along the ocean daily. Check out was smooth, shuttle to old town was prompt, consistent and convenient. Bar service good but expensive.Con’s- there was a mold smell in the hallways and our room (3rd floor). No balcony in our room, about half of rooms don’t have balconies. Dated and worn floors. Breakfast Buffett was consistently bland and expensive. No pillow options, slept poorly every night. Overall this hotel is a poor value for the room rates but I get there is high demand for Key West travel. We would not stay here again.

Stayed 4 nights in Jan 2025

8/10 Good

WARREN EUGENE

Travelled with group

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Melanie

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

6/10 Okay

Carlicia

Travelled with partner

16 Jan 2025

Disliked: Cleanliness, property conditions & facilities

Property was okay. The baseboards were dirty and there was an odor of mold and urine in the room

Stayed 3 nights in Jan 2025

10/10 Excellent

Silvia

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and helpful staff, all amenities available as described when hotel was booked. I would recommend this place to anyone and would stay there again

Stayed 7 nights in Dec 2024

8/10 Good

Delores

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Customer service was great. The tub/shower in my bathroom had a slow drain. Over all nice stay

Stayed 3 nights in Jan 2025

2/10 Terrible

Bryan

12 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Tomoko

11 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Roger

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

yuan lin

10 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

mayelin

9 Jan 2025

Stayed 1 night in Nov 2024

6/10 Okay

david

Travelled with family

8 Jan 2025

Pool

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

8 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 4 nights in Jan 2025

10/10 Excellent

Aqua Geo

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Bayardo, CAPE CORAL

7 Jan 2025

Stayed 1 night in Dec 2024

8/10 Good

Soraya

Travelled with family

7 Jan 2025

Liked: Staff & service

Stayed 2 nights in Jan 2025

8/10 Good

Bhanu

Travelled with family

6 Jan 2025

Liked: Staff & service, amenities

Very nice hotel. We got upgraded to a one bedroom suite, however the cleanliness could be better. The resort was okay in general, but in the middle of the evening the power shutoff. Overall, a luxurious budget accommodation.

Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

5 Jan 2025

Liked: Staff & service, property conditions & facilities

Such a nice property and everyone was so nice

Stayed 1 night in Sep 2024

2/10 Terrible

Allan

4 Jan 2025

Stayed 5 nights in Dec 2024

6/10 Okay

Ganesh

Travelled with family and small children

3 Jan 2025

Liked: Cleanliness, amenities

Property was good but bathtub need renovation or maintenance, provided room key which is already occupied by another client that was very hilarious experience. Morning coffee provided for everyone even though you didn't purchased breakfast.

Stayed 1 night in Dec 2024