DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Lobby
Outdoor pool, open 7:30 AM to 7:00 PM, free pool cabanas, pool loungers
Lobby
40-inch LED TV with cable channels, TV, pay films

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Fort East Martello Museum and Gallery
    2 min drive
  • Key West Tropical Forest and Botanical Garden
    2 min drive
  • Smathers Beach
    4 min drive
  • Key West, FL (EYW-Key West Intl.)
    3 min drive

Room options

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Aqua View, Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Non-Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Hotel with a 24-hour fitness center, near Smathers Beach
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Grand Key - Key West's great location. During your stay, you'll be within walking distance of Fort East Martello Museum and Gallery. Enjoy features like free WiFi in public areas and a free beach shuttle, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Enjoy American cuisine and pool views while dining at Palm Haven
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Smathers Beach and 9 minutes from Duval Street
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West.

Smoking is allowed in designated areas at this 4-star Key West hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 17.95 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1005 reviews" "
Rating 8 - Good. 232 out of 1005 reviews" "
Rating 6 - Okay. 149 out of 1005 reviews" "
Rating 4 - Poor. 89 out of 1005 reviews" "
Rating 2 - Terrible. 83 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Donald

Travelled with family
Liked: Staff & service
4th Floor was shaking room 461 and 463. Had 2 rooms. Had water on table the whole bottle was shaking thru out the day. We have stayed here 3 times. Never was on this side of building. I do not know if it was the washes or dryer on floors below. the whole room was shaking
Stayed 2 nights in Aug 2024

2/10 Terrible

quy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t recommend
Stayed 2 nights in Aug 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms with poor maintenance. Unfriendly staff. Exercise room smelled horrible. Location good. Parking great. Did not try dining or pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel use to be better. Rooms are dated and need better look for what they charge. First room they put me in had a very strong smell. Although they said it was cleaning products, I know it wasn't. Smells more likely to mold.
Stayed 1 night in Aug 2024

8/10 Good

Arlene

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Gunther

Stayed 1 night in Aug 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Key West.
Staff was very friendly and helpful. Loved the pool and pool bar. The room was clean, had everything we needed, and it all worked. There was a guest laundry, which we really appreciated. And of course, the chocolate chip cookies!! We would stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to relax and unwind
It has been many years since I had been to Key West but I knew that I did not want to stay right on Duval Street. This hotel was just a quick 10 minute ride to Duval but perfectly located. It is tucked away and when you turn in, it’s like you’ve entered a tropical paradise. From the second, we entered the hotel we were greeted with a great hello and all the information that we would need for our stay. And the warm cookies were a great treat after a seven hour car ride from North Florida. Our room had a nice sized patio that overlook the pool, which was a great added touch to our stay. The room was very nice, nothing above the ordinary, but very comfortable. We did dine at the restaurant for breakfast. One day, we chose the buffet and it was good , we also use the complementary shuttle down to Duval, which was very convenient. This was my friend’s first time staying in Key West and they were very happy with their stay. We had a great time and I truly recommend this resort.
Stayed 3 nights in Aug 2024

10/10 Excellent

Honznofn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Awesome staff Ms Taylor sure knows how to make her guests feels comfortable all of her team members are great thank you.....
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Beautiful pool but they need to cool the water. Not very many dining options on site.
Stayed 3 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Everyone was wonderful 👍
Stayed 2 nights in Jul 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the parking.
Stayed 3 nights in Aug 2024

2/10 Terrible

VICTORIA

Stayed 2 nights in Aug 2024

10/10 Excellent

Elsa

Stayed 1 night in Aug 2024

8/10 Good

june

Stayed 1 night in Jul 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very busy and noisy, horrible elevators. The property was kept clean and the staff extremely helpful. I was lead to believe on the Expedia listing my room rate included breakfast and it did not. My last stay there it included breakfast. I could have had a better stay at Curry Mansion and included breakfast for $20.00 per day less and would have been much quieter and not dealt with horrible elevators
Stayed 3 nights in Aug 2024

6/10 Okay

Freddie

Travelled with family
Liked: Staff & service
Air conditioning never worked correctly even after they looked at it. Place definitely has wear on it. Positive side staff was helpful and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a nice time. Location was good everything needed was nearby. Room was clean, staff was friendly. We will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location clean rooms friendly staff
Hotel was excellent. I really have no complaints. Yes the room decor and furnishing need to be updated but according to other reviews they are suppose to be doing that later this year. That is just a matter of design as everything was clean and comfortable. Room was as expected per the website. Staff was all very friendly and helpful. Location was very convenient to all of our activities and local restaurants. The hotel shuttle service was great. Pool was gorgeous. I had read other reviews regarding unclean and issues to the point I almost changed our reservations, I’m glad I did not. We enjoyed our stay and would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Gina

Stayed 3 nights in Jul 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, family oriented and clean.
Stayed 2 nights in Jul 2024