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Ambassador City Centre Hotel

3.0 star property

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Photo gallery for Ambassador City Centre Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lake
Comfort Quadruple Room
Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer
Raised toilet seat

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Oude Groenmarkt 20-24, Haarlem, 2011 HL
  • Grote Markt
    ‪2 min walk‬
  • St. Bavo Church
    ‪2 min walk‬
  • Teylers Museum
    ‪3 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Classic Church view Room

Classic Church view Room

Classic Church view Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Plus Room

Comfort Plus Room

Comfort Plus Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Room

Garden Room

Garden Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

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Interior

Holiday Inn - the niu, Dairy Haarlem by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (794)
The price is €106
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Holiday Inn - the niu, Dairy Haarlem by IHG

About this property

Ambassador City Centre Hotel

Hotel with bars, steps from St. Bavo Church
A restaurant, 2 bars/lounges, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Ambassador City Centre Hotel offers 105 accommodations with safes and hair dryers. 14-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ambassador City Centre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grote Markt. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, a meeting room, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Bavo Church and 3 minutes by foot from Teylers Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ambassador City Centre Hotel. A complete renovation of Ambassador City Centre Hotel was completed in January 2022.

This 3-star Haarlem hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Governor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Governor - Onsite cocktail bar. Open daily.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1640 ft (EUR 33 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 19.50 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception

Restaurants on site

  • The Governor
  • The Governor

Things to do

  • Art gallery
  • Bike tour information
  • Bike parking
  • Designer shops
  • Electric bike charging stations
  • Shopping centre

Family friendly

  • Children's games
  • Free cots/infant beds

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – January 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 14-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 44.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 0 per accommodation, per stay
  • A tax is imposed by the city: EUR 6.00 per person, per night for adults; EUR 3.00 per night for guests up to 11 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 8 for children
  • Nearby parking fee: EUR 33 per day (1640 ft away)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Ambassador City Centre
Ambassador City Centre Haarlem
Ambassador City Centre Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Hotel
Hotel Ambassador City Centre
Ambassador City Hotel Haarlem
Ambassador City Centre Hotel Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Centre Hotel Hotel Haarlem

Ambassador City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 161 out of 356 reviews
Rating 8 - Good. 129 out of 356 reviews
Rating 6 - Okay. 36 out of 356 reviews
Rating 4 - Poor. 18 out of 356 reviews
Rating 2 - Terrible. 12 out of 356 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for the location. Great access to everything in Haarlem city center. Bathrooms could use some updating to help make them feel cleaner.
Stayed 2 nights in Nov 2024

10/10 Excellent

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay!
Stayed 3 nights in Oct 2024

8/10 Good

Bart J.

Haarlem is an awesome city. Location of hotel was perfect.
Stayed 5 nights in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bizarre, unpleasant and outdated hotel, Good location but : - it is near cathedral which ring the bells every half an hour - same building : hotel private appartements - it has a commun interior court which is noisy until 3:AM and start again at 5:00 AM - difficult sleep - too much noisy Room : - has carpet which is not clean - see photos - has a decent size - rooms are bad isolated - has safe box and a kettle for instant coffee or tea - no fridge - inconfortable bathroom for towels - room has not AC only fans - heat is ok TV - Monday to Friday has only few dutch channels. WiFi is ok. Reception it is unwelcome with foreign tourists it is like they don’t want us ??? Conclusion : - unpleasant - noisy - overpriced - dated We stayed 3 nights and we regretted. I hope it helps. Gabriel
Stayed 3 nights in Oct 2024

10/10 Excellent

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Palina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, very polite and helpful staff, comfortable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness
The location is perfect. Right next to the church. Lots of shopping and dining options. The room has signs of wear but is clean and roomy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was 15from train stain and an easy ride into Amsterdam. Located right next to church and main square. Comfortable beds clean, nice bathroom and shampoos. Small room with desk, chair and footstool. nowhere to easily set your luggage. Small closet. No ac but ceiling fan and floor fan. Lots of usb ports. In room safe. Church bells hourly but not a bother.
Stayed 4 nights in Sep 2024

6/10 Okay

Morgan

Disliked: Property conditions & facilities
Bad carpet
Stayed 1 night in Sep 2024

10/10 Excellent

Conor

Stayed 2 nights in Sep 2024

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was very friendly, location was fantastic and lots of shopping and restaurants nearby. About a 10 minute walk to the train station. Would stay here again!
Stayed 3 nights in Sep 2024

8/10 Good

Ayxa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very well located, across from the Cathedral. The dining room and lobby were very nice, the room was small, clean. However the hallways were not looking good. Even though there is a lift, we still needed to carry the bags up to a very steep staircase.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Jun 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an amazing location in the heart of Harlem, staff are very friendly and great value for money
Stayed 5 nights in Aug 2024

2/10 Terrible

Daisuke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Can’t beat the location but the rooms are horrible. Crammed with cheap furniture, dirty and barely maintained. No air conditioning. Had to sleep with windows open and got bit by bugs. Overall I would never stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Guy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location, but dated, dirty, & loud
This hotel is conveniently located, but very dated and our room was dirty, as were the hallways, where the carpet was stained. Our room was infested with tiny ants, too. There is no AC, and they did provide fans, but they worked intermittently. We were placed in a room facing the church, and since we had to have the windows open, we heard people partying all night. Cigarette smoke wafted into our room, and the church bells rang on the hour. Also, please note that though there is an elevator, accessing the rooms requires several flights of stairs, which was difficult with our luggage. The staff were very kind and helpful and the restaurant and lobby look very nice, which is why we were surprised at the poor quality of the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

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