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JW Marriott Gold Coast Resort & Spa

5.0 star property

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Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Lobby
Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Chevron Renaissance
    ‪11 min walk‬
  • Infinity Attraction
    ‪13 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪17 min walk‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 42.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner) | Lounge

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 133 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Gold Coast Resort & Spa

Stylish beach retreat with 2 outdoor pools
Catch some rays at the nearby beach or spend the day relaxing at JW Marriott Gold Coast Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at JW Marriott Gold Coast Resort & Spa. During your stay, you're just a quick walk from Surfers Paradise Beach. Free WiFi in public areas, 2 outdoor pools, and 3 restaurants are available.
  • Free WiFi
  • Enjoy international cuisine with garden views at Citrique, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Indulge with massages, facials, or body wraps at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, 2 hot tubs, and basketball
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach
  • Airport shuttle service available for a fee
JW Marriott Gold Coast Resort & Spa offers its guests a full-service spa, a marina, 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 1445 square feet (134 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the luxury JW Marriott Gold Coast Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Gold Coast Resort & Spa was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Chapter & Verse - Overlooking the pool and garden, this family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Pavillion - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Whisky Bar - This bar specializes in Japanese cuisine. Open select days.
24-hour room service is available.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 1 mi (AUD 5 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 30 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Citrique
  • Misono
  • Chapter & Verse
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Basketball
  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1445 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beach umbrellas
  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Renovated entire property – December 2020
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jingjin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

guada

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff , friendly and very helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a two nights stay and it was fabulous. Didn’t even leave the resort because the pool area was just amazing.
Stayed 2 nights in Nov 2024

8/10 Good

Ben

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pool service was gross and terrible. Dirty cups everywhere. Bar staff were sloppy. Drinks over priced
Stayed 1 night in Nov 2024

10/10 Excellent

David Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After staying at various locations throughout the Gold Coast the JWMarriott is by far the best. The staff were exceptional and could do any more to make your stay enjoyable. I highly recommend the location and the resort
Stayed 2 nights in Nov 2024

6/10 Okay

Mathew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Zoe, Cordeaux Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in @ 3pm is way to late in the afternoon, had to sit around for hours, waiting for my room, will go elsewhere next time
Stayed 5 nights in Nov 2024

10/10 Excellent

Suraiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and well decorated. Clean. Had all the amenities I required.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa Louise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay!!! The facilities were stunning and the staff were so lovely and helpful!
Stayed 5 nights in Nov 2024

4/10 Poor

Aram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an ocean view king room for approx $500 per night over the city view, only to have at best partial view (needed to go out onto the balcony to see the ocean. On arrival we were offered a city view room as our room want ready we opted to wait and get the ocean view room and went to the pool for a couple of hours before was ready. Only to find that it was not a ocean view room. When i checked the room i was told that it was classified as an ocean view room, i restated that on booking it did not say partial view and the photo's were ocean view and that it should be corrected as I wouldn't have booked the room if it had stated partial view. On checking with there manager they offered a $100 discount on the night (far less than the $500/night difference in rooms (as a gesture of good will and i was not looking for a discount, only raising that it wasn't as described or intended) Also note, i was not aggressive or rude, only want to check if there was a mix-up and get the price adjusted to the correct rate. Although i was disappointed in the room, the service and facilities are what you would expect but I will not stay with JW Marriott again.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 4 nights in Oct 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay Great staff Great pool Great food
Stayed 4 nights in Nov 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go again
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. No complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Chi Ho

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE GROUNDS AND BUFFET BREAKFAST , PILLOWS WENT FLAT , VERY SOFT BUT THEN FLAT
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn, Leeton

Liked: Cleanliness, staff & service, property conditions & facilities
My room was amazing with a great outlook and perfectly located.
Stayed 4 nights in Oct 2024