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The Benson Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Benson Hotel

Suite
Breakfast and dinner served
Pillow-top beds, laptop workspace, free WiFi, bed sheets
Property entrance
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • The Cairns Museum
    3 min walk
  • Cafe China
    1 min walk
  • Cairns Station
    9 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Suite

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is €127
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Cairns Harbourside Hotel

About this property

The Benson Hotel

Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Change of towels is available on request.
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Benson Hotel's great location. During your stay, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Benson Bar & Restaurant - This brasserie serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (AUD 25 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 30 for adults and AUD 22 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2885 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 62
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Mini fridge

More

  • Desk chair
  • Free newspapers (weekdays)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 344 reviews" "
Rating 8 - Good. 116 out of 344 reviews" "
Rating 6 - Okay. 42 out of 344 reviews" "
Rating 4 - Poor. 14 out of 344 reviews" "
Rating 2 - Terrible. 7 out of 344 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the market and shopping centers.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pretty good
After 3 weeks 4WD up to Cape and back it was good to have a nice hot shower and change of clothes. This hotel was a welcome change to the camping and camp grounds. A nice place to refresh before heading south.
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic Rooms very clean pool area great
Stayed 5 nights in Aug 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but humid room.
Staff was nice and helpful. Room was clean. Beds were comfortable. Microwave, refridgerator and kettle worked. Could not get ac set below 23C. The room was warm at times and was humid. No charge for late check out before noon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to promenade and endless restaurants. Good sized room and comfortable bed and pillows. Bar upstairs and evening entertainment was fun. Housekeeping on the weekend was a little lax however front desk team were excellent and dealt with the issue. Would definitely recommend.
Stayed 6 nights in Aug 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lack of flexibility regarding refund of one day accommodation not used because of change of travel plans.
Stayed 5 nights in Aug 2024

4/10 Poor

John and John

Rooms were good however the noise gt entertainment was unbearable
Stayed 1 night in Aug 2024

8/10 Good

Damon

Stayed 1 night in Aug 2024

8/10 Good

Jagdish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and decent rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

kishor

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

irene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city central hotel
Stayed 3 nights in Jul 2024

8/10 Good

Narelle

Stayed 2 nights in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Cairns centre and has a good pool area and restaurant however if I stayed again I would request a room on the southern side of the property as we had noisy nights due to the property across from us to the north
Stayed 3 nights in Jul 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was WONDERFUL!!! Also the manager was very accommodating and everyone was very friendly and always eager to help. Stayed 8 night and had a blast! Thank you!!!
Stayed 8 nights in Jul 2024

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Hotel appears to have had a recent refurb though it feels a bit cheap, like a Bali hotel. Room was big and comfortable, buffet breakfast was pretty solid.
Stayed 1 night in Jul 2024

10/10 Excellent

Ledua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. All major shopping areas were in walking distance, room is always cleaned every day, love the beds and love the staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was excellent. Conditions were perfect and my room was clean and very comfortable. It’s in a great location making it easy to walk to the shopping centre, pier and esplanade. Staff were friendly and efficient. I’d definitely stay here again and would highly recommend it to others.
Stayed 6 nights in Jul 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with reasonable size rooms. Good breakfast and pool area
Stayed 1 night in Jul 2024

6/10 Okay

chris Andrew Roger

Travelled with family
Liked: Cleanliness
It's renovated and rooms are nice. Spacious queen-sized beds and clean looking bathroom. Unfortunately, opposite side is a backpacker and nightclub, so it'll be noisy especially on the weekend plus, some drunk people come and go. Recommend for young people but not for family nor older people who love quiet environment.
Stayed 4 nights in Jul 2024