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4.3 out of 5

"People ar the recption the are very friendly and helpful. I like the buffet its clean and good services. " More

By a verified traveller on Mon 11 Feb 2019

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Classic Studio, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Classic Studio, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Studio, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Pestana Ocean Bay Resort, you're just a quick walk from Formosa Beach. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Formosa Beach and 6 minutes on foot from Doca do Cavacas Natural Pools
  • Free local-area shuttle service

Pestana Ocean Bay Resort ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pestana Ocean Bay Resort

Everyone (2) Couples (13) Business (1) Family (1) Other (2)
5 out of 5
People ar the recption the are very friendly and helpful. I like the buffet its clean and good services.

Posted by on 11 Feb 2019

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Comment from Hotel Management

12 Feb 2019 by Gilberto Gouveia

Dear Guest, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Ocean Bay All Inclusive Hotel. We are delighted that we had the opportunity to be at your service and look forward to welcome at the Pestana Bay Hotel. Looking forward to welcoming you back, Sincerely, Gilberto Gouveia The hotel Management

5 out of 5

Great Vacation Hotel

The beach siting was perfect, all rooms have sea view. The food was superb, served by very attentive staff, who really seemed to be pleased to see you. Regular free shuttles to/from Funchal for those who wanted to shop, good walks in both directions in a clean and safe environment. To top it all a bottle of birthday bubbly.

Posted by on 21 Nov 2013

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5 out of 5

Very good hotel

We found the hotel to be very good. Clean with excellent helpful and friendly staff. We were on an all inclusive package and found the food to be good quality and quantity, although at times it did lack some imagination. The public areas are a little bit small and the evening entertainment a little limited. Right on a pebble beach. Not a great deal around the hotel, you need to get up the hill, which could be a challenge for some people, but if you walk along the beach and through the tunnel, om top of the cliff there were restuarantes and within easy access of the main shopping area. The main city was less than 15 minutes drive. Would receommend.

Posted by on 16 Aug 2013

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5 out of 5
En dehors de la plage difficile d’accès car trop rocailleuse, tout est parfait. La nourriture bien qu’abondante reste très correcte et variée. Les chambres et les espaces communs très propres et le personnel extrêmement aimable et surtout bienveillant.. la navette gratuite vers le centre ville est appréciable. Je garde un excellent souvenir de mon séjour. Un grand merci surtout a toute l’équipe du restaurant pour leur gentillesse et le sourire affiche su quotidien. Prenez soin d’eux Dalila

Posted by on 21 Apr 2024

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Comment from Hotel Management

22 Apr 2024 by L’équipe de Pestana Ocean Bay

Chère Madame Dalila, Merci pour votre retour concernant votre séjour à Pestana Ocean Bay. Nous sommes heureux d’apprendre que vous avez apprécié votre expérience et le service dévoué, attentif et professionnel de notre équipe. Vos commentaires nous ont rendus fiers et nous motivent afin d’améliorer continuellement notre service et tendre vers l’excellence.Ce fut un grand plaisir pour nous de vous avoir comme hôte. Nous souhaitons vous remercier d’avoir séjourné à Pestana Ocean Bay, et nous sommes impatients de vous accueillir de nouveau.Cordialement, L’équipe de Pestana Ocean Bay

4 out of 5
For us it was like heaven to have a ready table every time the child was hungry. The surroundings where sooooo nice!!!

Posted by on 12 Mar 2024

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Comment from Hotel Management

14 Mar 2024 by Das Team des Pestana Ocean Bay

Dear Mrs. Veronica, On behalf of our entire team at Pestana Ocean Bay, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Ocean Bay.Best regards, The Team at Pestana Ocean Bay

4 out of 5
Sehr freundliches Personal, sauber. Einzig die Abwechslung bei All Inclusive ist etwas monoton

Posted by on 5 Jun 2019

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Comment from Hotel Management

25 Nov 2019 by Gilberto Gouveia

Liebe Gast, es war uns eine große Freude, Sie im Pestana Bay Ocean Aparthotel empfangen zu dürfen. Wir sind sehr stolz darauf, dass Sie einen unvergesslichen Aufenthalt in unserem Haus verbracht und Ihnen der Standort des Hotels sowie der Service unseres Teams besonders gefallen haben. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen,

3 out of 5

Paluu ajassa taaksepäin

Mukavan näköinen hotelli, jossa aika on pysähtynyt -90 luvun lopulle. Wi-Fi toimii vain aulatiloissa, rottinkikalusteet ja paikan väritys kruunaavat teeman. Vieraillessamme hotellissa, hotellin muiden vieraiden keski-ikä oli noin 70 vuotta. Bussikuljetus Funchalin keskustaan päivittäin oli järjestetty hienosti ja toimi hyvin. Mukava paikka, mutta ei mikään lapsiperheiden unelma. Merinäköalasta ja äänistä saa 10 pistettä

Posted by on 8 Mar 2016

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5 out of 5

Ihana viikko!

Lentokenttäbussin pääteasema oli hotellin pihassa, joten oli helppoa löytää perille. Upea paikka meren rannalla. Aaltojen äänet ja kivien rapina olivat ennenkokematon elämys. Näköala Gabo Giraolle ja toisaalle kalaravintolan suuntaan mahtavat! Hotellissa välitön ilmapiiri ja ystävällinen palvelu. Hotelliasiakkaat viihtyivät paljon yhdessä, alkudrinkeillä ennen ruokailuja ja ruokailujen jälkeen. Allasalue oli viihtyisä ja siellä mahtui hyvin uimaankin. Lepotuoleja oli sijoitettu monipuolisesti ympäri allasalueen. Altaan vesi oli sopivan lämmintä. All inclusive tarjosi monipuoliset valikoimat ruokia ja juomia. Ei tarvinnut iltaisin, vaellusten jälkeen, lähteä etsimään ruokapaikkaa. Kaupassa ei tarvinnut käydä lainkaan.

Posted by on 28 Oct 2015

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5 out of 5

Tolle Lage, grossartige Terrasse

Das Hotel ist zwar etwas in die Jahre gekommen, doch es wirkt sauber und gepflegt. Das Hotel liegt unmittelbar am Strand, der aus grossen, rundgeschliffenen Steinen besteht (Badeschuhe empfehlenswert). In der Atlantik-Brandung erzeugen diese Steine ein Geräusch, das am besten als Dröhnen bezeichnet werden kann. Da alle Zimmer zum Meer hinaus gehen, empfehle ich sensiblen Schläfern die Mitnahme von Ohrenstöpseln. Etwas lästig auch das fehlende Wlan im Zimmer.

Posted by on 16 Oct 2015

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4 out of 5

Direkt am Strand

Sehr schönes 4-Sternehotel am Strand mit direktem Meerblick. Essen sehr gut.( Auswahl geringer als in anderen 4-Sterne Hotels, aber das was angeboten wird hat gute Qualität) Zimmer sauber, Personal zuvorkommend und freundlich. Minus: Gibt nur ab 4er Tische aufwärts. Da sich die Leute nicht an die von ihnen ausgesuchten festgelegten Essenszeiten halten, ist ein Essen unter 4-Augen an einem Tisch nicht möglich.

Posted by on 16 Sep 2015

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About the Pestana Ocean Bay Resort

Location Praia Formosa, Funchal, 9000-247

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals and snacks included

Other inclusions

  • Transport to off-site activities

Not included

  • Room service
  • Childcare

  • Childcare not included
  • Buffet-style meals included
  • Service charge included
  • Transport to offsite activities included
  • Additional service charge accepted
  • Room service not included
  • All meals included

Property Features

Pestana Ocean Bay Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Pestana Ocean Bay Resort offers its guests a marina, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Pestana Ocean Bay Resort. A free area shuttle within 5 km is available. Self parking is free. This 4-star Funchal hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 km
  • Parking: Free self parking

Room Amenities

Pestana Ocean Bay Resort offers 214 accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Arlequim – This restaurant serves breakfast, brunch, lunch and dinner.

Arlequim – On-site pub.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. The property is professionally cleaned.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property registry number - 3981
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Pestana Bay
  • Pestana Bay Aparthotel
  • Pestana Bay Ocean
  • Pestana Bay Ocean Aparthotel
  • Pestana Bay Ocean Aparthotel All Inclusive
  • Pestana Bay Ocean Aparthotel All Inclusive Funchal
  • Pestana Bay Ocean Aparthotel Funchal
  • Pestana Ocean
  • Pestana Ocean Aparthotel
  • Pestana Ocean Bay
  • Pestana Bay Ocean Aparthotel All Inclusive Apartment Funchal
  • Pestana Bay Ocean Aparthotel All Inclusive Apartment
  • Pestana Ocean Bay Resort Hotel
  • Pestana Ocean Bay Resort Funchal
  • Pestana Ocean Bay Resort Hotel Funchal
  • Pestana Bay Ocean Aparthotel All Inclusive

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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