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 Madeira Island •1 Room
 Madeira Island • 1 Room
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Savoy Palace - The Leading Hotels of the World - Savoy Signature

5-star property
Avenida do Infante, 25, Funchal, (01) 562 1066
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4.7 out of 5
Exceptional!
See all 13 ebookers Reviews

"Overall excellent!!! " More

By a verified traveller on Fri 23 Feb 2024

Points Of Interest

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Superior Ocean Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Garden Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Avenue Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Savoy Palace - The Leading Hotels of the World - Savoy Signature gets high marks from our customers. During your stay, you're just a quick walk from CR7 Museum. Features include free WiFi in public areas, plus 2 indoor pools and 5 restaurants.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 5 restaurants, 2 poolside bars and 5 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Treat yourself to massages or mud baths at Laurea Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Santa Catarina Park and 9 minutes on foot from CR7 Museum

Savoy Palace - The Leading Hotels of the World - Savoy Signature ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Savoy Palace - The Leading Hotels of the World - Savoy Signature

Everyone (7) Couples (4) Family (1)
5 out of 5
Overall excellent!!!

Posted by on 23 Feb 2024

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Comment from Hotel Management

24 Feb 2024 by José António Pereira, General Manager

Dear Valued Guest,Warm greetings from the Savoy Palace!We're thrilled to hear that you had an excellent experience overall! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay.Thank you for choosing us and for taking the time to share your positive feedback. If there's anything more we can do to make your future stays even better, please don't hesitate to let us know.We look forward to welcoming you back for another excellent experience in the future!Best regards,José António Pereira, General Manager

5 out of 5
Best hotel we've stayed at so far. Very beautiful and has something for everyone. After a week at Savoy Palace we still felt like we didn't fully discover it all. Good reason to come back tho! All the staff were genuinely so friendly, helpful and thoughtful. Really outstanding service and we felt so welcomed everywhere we went. Breakfast was honestly perfect. We truly felt at peace as everything we needed was near and available. However the rooms tend to be on a cooler side even when adjusted to max. heating. That would be perfect in summer but as we were visiting Savoy Palace in January we found the rooms a bit chilly. But I believe that could've been sorted if we've just let them know. This hotel deserves it's five stars and is a hotel I truly want to recommend to everyone! Thanks Savoy team for having us. ❤️

Posted by on 30 Jan 2023

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Comment from Hotel Management

30 Jan 2023 by José António Pereira - General Manager

Dear Valued Guest, Warm greetings from Savoy Palace!Thank you so much for sharing your kind review and for a very positive recommendation. We are also pleased to learn that our excellent food, gladly cooked by our Chefs, has given your stay an undeniable value. Our staff will definitely be happy to read what you wrote about the service they have provided. It is a joy to receive such wonderful comments from our valued guests.We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warmest Regards,

5 out of 5
The staff were amazing, the food was amazing, my room was amazing and breakfast was amazing. My expectations were surpassed and I can't wait to come back again!

Posted by on 21 Nov 2022

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Comment from Hotel Management

27 Nov 2022 by José António Pereira - General Manager

Dear Valued Guest, Thank you for taking the time to write such a nice review regarding your recent stay at Savoy Palace. We were pleased to read about your great experience at our Hotel and there are no words to describe how flattered our entire team is to hear your compliments about the room and our staff. We take pride in knowing how amazing our breakfast was and that our hotel exceeded your expetations. We hope to see you again in a near future!Warmest regards from the entire Team, José António Pereira - General Manager

5 out of 5
There are beautiful plans or flowers everywhere. The pools are great! breakfast is very good, the skybar has absolutely stunning view! everywhere in the hotel and surrounding are clean and all staffs are so friendly and willing to help! The only annoying thing for me is that when you leave the window open, it’s too loud from outside, all machines and cars! We would love to come back again 😊

Posted by on 12 Oct 2022

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Comment from Hotel Management

11 Nov 2022 by José António Pereira - General Manager

Dear Valued Guest, Thank you for taking the time to write such a nice review regarding your recent stay and facilities of the Hotel. We are delighted that you have enjoyed your stay with us, particularly regarding to the beautiful flowers, the stunning views and the cleanliness of the hotel and its surroundings.We are also happy that the breakfast was to your satisfaction. Our staff will definitely be happy to read what you wrote about the service they have provided. Customer experience and satisfaction is paramount to us, and your feedback reaffirms the sense of commitment we engage in on a daily basis. We have also taken due note of the loud noises you could hear from your room. Our primary goal is to provide each visitor with a unique experience. It is good to know that we were able to contribute towards a relaxing holiday, for which we would like to thank you for your preference.We hope to see you again in the near future for another memorable stay.Best regards,

5 out of 5
The large swimming pool..plus the roof terrace swimming pool

Posted by on 7 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by José António Pereira - General Manager

Dear Valued Guest, Thank you very much for the top rating. We highly appreciate your positive feedback and kind comment. Looking forward to welcoming you again soon. Warmest regards from the entire Savoy Palace Team, Jose António Pereira - General Manager

5 out of 5
Alles war zu unserer vollsten Zufriedenheit.

Posted by , from Winkel on 11 Aug 2024

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Comment from Hotel Management

12 Aug 2024 by José António Pereira - General Manager

Dear valued guest,Thank you for your feedback and your kind words! We're so pleased to hear that everything met your complete satisfaction during your stay!It was our pleasure to host you, and we look forward to welcoming you back in the future!Warm regards, José António Pereira, General Manager

5 out of 5

Posted by on 25 Apr 2024

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Comment from Hotel Management

27 Apr 2024 by José António Pereira, Diretor Geral

Estimado hóspede,É com grande apreço que recebemos sua avaliação máxima. Agradecemos sinceramente pela confiança depositada na nossa hospedagem.Esperamos ansiosamente pela oportunidade de recebê-lo novamente no nosso palácio e proporcionar-lhe mais uma estadia memorável.Atenciosamente, José António Pereira, Diretor Geral

5 out of 5

Posted by on 2 Feb 2024

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Comment from Hotel Management

4 Feb 2024 by José António Pereira General Manager

Dear Valued Guest,Greetings from Savoy Palace Hotel on sunny Madeira island! Thank you very much for the high rating and for choosing to stay at our hotel located on the heart of Funchal city.We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warmest regards from the entire Team, José António Pereira General Manager

2 out of 5
18 Nächte über Weihnachten & Neujahr und an keinem Tag habe ich mich wirklich als Gast willkommen gefühlt. Der Service ist absolut ungenügend, unfreundlich und unmotiviert. Man fühlt sich eher als Störfaktor, statt als Gast, vor allem beim Frühstück. Von den Kellern wurde man nie begrüsst. Die Köche in der Show-Küche wirkten gestresst, auch wenn keine Leute warten. Die Lust, eine Eierspeise zu bestellen, vergeht einen hier ganz schnell. Eine Bestellung von O-Jus und Cappuccino brauchte zwei Anläufe und eine Wartezeit von mind. 15 Minuten. Teilweise musste man das Zweite nochmals bestellen, da es zu schwierig war, zwei Sachen zusammen zu bringen. Niemand kam auf die Idee, später nochmals nachzufragen, ob man nochmals etwas wünscht, zB. ein Jus oder Kaffee. Housekeeping ist weniger als nichts. 18 Tage wurde der (übrigens unhygienisch fleckige) Teppich NIE gesaugt. Fuseln & Krümel blieben die ganzen Tage mit mir im Zimmer. Die Gläser & Tassen wurden NIE ersetzt, höchstens kurz im Zimmer ausgespült.. nach drei Tagen hatte ich einen Hautausschlag um die Lippen. Äusserst unhygienisch! Ich meldete mein stetig wachsendes Unwohlsein in diesem Hotel. An der Reception war man entsetzt, meine Anmerkungen zu hören und versprach mir, dass sich das Management darum kümmern wird und mir ein Feedback gibt. Nun bin ich wieder zuhause und kein Mensch hat sich vor Ort gemeldet, um die schlechten Dienstleistungen zu besprechen. Mein Fazit: die können das eben gar nicht besser.

Posted by on 8 Jan 2023

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Comment from Hotel Management

11 Jan 2023 by José Pereira

Herzliche Grüße von Savoy Palace Hotel,Nach unserem Telefongespräch am 8. Januar, möchten wir uns aufrichtig für die Unannehmlichkeiten während IhresAufenthalts entschuldigen.Die Ereignisse, die passiert sind, gehören nicht zu unseren Standards und es is nicht das emotionle Erlebnis, das wir unseren Gästen vermitteln möchten.Wir hoffen, Sie bald wieder im Savoy Palace begrüßen zu dürfen.Mit freundlichen Grüßen

5 out of 5
Hyvä palvelu ja henkilökunta ihan parasta. Siisti ja miellyttävä hotelli. Palaamme jälleen pian!

Posted by on 9 Mar 2022

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Comment from Hotel Management

10 Mar 2022 by José António Pereira - General Manager

Dear Anu, Thank you very much for your positive feedback regarding our staff service and the hotel cleaning ! Your opinion is highly appreciated. We look forward to welcoming you again in the near future. Warmest regards,

About the Savoy Palace - The Leading Hotels of the World - Savoy Signature

Location Avenida do Infante, 25, Funchal, 9004-542

Property Features

As a guest of Savoy Palace - The Leading Hotels of the World - Savoy Signature, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a sauna and a fitness centre. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business centre and 5 meeting rooms. A children's pool, spa services, and a library are also featured at the luxury Savoy Palace - The Leading Hotels of the World - Savoy Signature. For a fee, parking is available. This 5-star Funchal hotel is smoke free.

  • 300 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Savoy Palace - The Leading Hotels of the World - Savoy Signature offers 300 accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Funchal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.

Savoy Palace - The Leading Hotels of the World - Savoy Signature has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Spa Services

Laurea Spa has 7 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 7
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 10.00 per day
  • Valet parking fee: EUR 10.00 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Savoy Palace Hotel Funchal
  • Savoy Palace Hotel
  • Savoy Palace Funchal
  • Savoy Palace Gardone Riviera
  • Hotel Savoy Palace Lake Garda/Gardone Riviera

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.