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Hotel Riu Madeira

4.0 star property

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Photo gallery for Hotel Riu Madeira

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Reception
Exterior
Exterior
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Reis Magos Beach
    ‪4 min walk‬
  • Ponta da Oliveira
    ‪13 min walk‬
  • Palheiro Gardens
    ‪12 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪14 min drive‬

Room options

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | View from room

Double Room, Balcony, Partial Sea View

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Junior Suite, Balcony

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

View from room

Standard Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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Exterior

Dreams Madeira Resort Spa & Marina - All Inclusive

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  • All-inclusive
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (35)
The price is €300
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Dreams Madeira Resort Spa & Marina - All Inclusive

About this property

Hotel Riu Madeira

Beach location and 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool. Housekeeping is available on request.
Hotel Riu Madeira offers 327 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Madeira. During your stay, you're just a quick walk from Reis Magos Beach. You'll find features like free breakfast, free WiFi in public areas, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, a conference center, and a car charging station
  • Onsite recreation includes tennis courts, a gym, and bike rentals
  • 10 minutes by car from Madeira Botanical Garden and 12 minutes from Funchal Farmers Market
  • Free local-area shuttle service
Hotel Riu Madeira is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Madeira offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a terrace, and multilingual staff are also featured at the eco-certified Hotel Riu Madeira. A free area shuttle within 13 kilometers is available. Parking is available for a fee. A complete renovation of Hotel Riu Madeira was completed in January 2022.

This 4-star Santa Cruz hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Main restaurant - Onsite restaurant.
Kulinarium - Onsite fine-dining restaurant. Reservations are required. Open select days.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Spa facilities
Limited spa services

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 13 kilometres

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • Main restaurant
  • Kulinarium

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Mini-fridge

Conveniences

  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Renovated entire property – January 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Hotel Riu Madeira Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 213 reviews
Rating 8 - Good. 56 out of 213 reviews
Rating 6 - Okay. 5 out of 213 reviews
Rating 4 - Poor. 6 out of 213 reviews
Rating 2 - Terrible. 2 out of 213 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Evgueni, Stouffille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Olive Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous stay at the Hotel RIU in Madeira! Food The food was outstanding and plentiful. There was food for everyone, and a great selection for vegetarians and pescatarians. Salads, cheeses, gazpacho and other soups every night at supper, meats, fish, fresh fruit, desserts and ice cream. Great selection for kids/ picky eaters, too, including plain pastas and pizzas. Snacks available at Pepe’s Pool Bar usually included French fries, battered and fried zucchini/ eggplant/ cauliflower, and some meat options. One small suggestion: at Pepe’s, it would be great to have a dedicated serving spoon/ tongs for the non-meat food, so that us vegetarians don’t have to use, for example, the hot dog tongs to serve our vegetarian food. In general, it might be a good idea in the dining room to put the vegetarian options in its own section in order to avoid cross-contamination with the meat options. But this is very minor. Pina coladas (non-alcoholic and alcoholic) are delicious! The bartenders were generous with Irish cream on the rocks. Location Caniço is approximately 15-20 minutes from Funchal. It costs about 15 euros by Bolt (the Madeira equivalent of Uber or Lyft), or the RIU offers an included shuttle service. The shuttle to Funchal leaves at 9:30am/10:30am /11:30am. The shuttle returning to the hotel departs from Funchal at 3pm/4pm/5pm. Must reserve a spot on the shuttle 1-2 days in advance. An earlier departure option and later return option would be ideal.
Stayed 9 nights in Oct 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved spending our honeymoon here! It’s beautiful and comfortable. The staff was always nice and the rooms were clean. Highly recommend!
Stayed 8 nights in Oct 2024

8/10 Good

Richard Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet quality was only good, Food Variety is repetitive and boring. Restaurant excellent. Staff excellent.
Stayed 9 nights in Oct 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient for trips to both the coast and inside of the island, a straight shot from the airport but still quiet, safe and secluded. The property was sparkling clean, including grounds and swimming pools. 24 hrs front desk, quickly responsive to requests such as extra patio chair or ironing equipment. Plenty of lounge chairs available with or without sunshade around the immaculately clean pools. Food variety at each meal included vegetarian, gluten and lactose free options, and mainly catered to the majority population of older European customers, nonetheless, our 10 year old could easily find tasty and healthy options. Nightly entertainment such as live bands, dance shows, magic show, plenty of card and board games available for checking out. The few downsides to mention: as everywhere in Europe, smoking is permitted inside the facilities, even at poolside and in restaurants. Parking at the hotel can be challenging if opting not to pay extra for the hotel maintained lot. Finally, I would say, this is not the best option to stay for families with small children, as the majority of activities and amenities are geared towards the leasurely adult population.
Stayed 8 nights in Oct 2024

10/10 Excellent

Stanislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.All food were delicious.
Stayed 7 nights in Sep 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for our honeymoon and had an amazing time
Stayed 6 nights in Sep 2024

8/10 Good

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel only had one speciality resturant and the meal was rushed, only allowed one hour in there.
Stayed 7 nights in Sep 2024

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyckad semester.
Vi uppskattar det mesta med hotellet, bra service och hjälpsam personal. Passar utmärkt för familjer i flera generationer (om än inte högsta fokus på barnaktiviteter). Vi var nöjda med buffé restaurangen och även specialrestaurangen (man får gå på 1 gång/vecka). Vi tyckte basic drinkar såsom gin & tonic, rom & cola etc. var bra dock lämnade poolbaren blandade drinkar mycket att önska. Vi uppskattar mycket att de uppmärksammade min födelsedag med mousserat vin, stort tack för det! Pool området var vi nöjda med. Trevlig strandpromenad med tillgång till allmänt bad. Vi är mycket nöjda med vår vistelse på Madeira och hotel RIU.
Stayed 9 nights in Aug 2024

10/10 Excellent

Tyler

Stayed 7 nights in Jul 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence Wing-KI, Toronto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with family! Workers were all pleasant and friendly and helpful. Very close to the airport and Funchal which are huge benefits.
Stayed 9 nights in Jul 2024

8/10 Good

Eugen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good variety of food and great hotel. My only recommendation is to either fully revamp the a la carte restaurant or else.
Stayed 6 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time we have ever stayed at a RIU resort and we were not disappointed. The staff were all wonderful. Big shout out to the bartenders and wait staff for their friendliness.
Stayed 10 nights in Apr 2024

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste parfait.
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, lovely and amazing Enjoyed meal times, and all drinks and activities like swimming, walking about , .
Stayed 1 night in Apr 2024

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, mediocre food/location
The service at this place was out of this world. We felt incredibly taken care of by the entire staff. The hotel is lovely and well maintained. The views are gorgeous however it is not on a beach, it is on a very boulder and rock laden waterfront so worth noting if beach access is important to your holiday. The food leaves a lot to be desired, and because of that I would not come again as a couple however would visit again with children as the all inclusive does make vacationing very easy. We took advantage of booking excursions through the front desk and ended up paying a lot less working with the hotel (bonus!) The excursions were wonderful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ashreyaa, Ozone Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel what amazing… the food , the people and it’s very clean and I’m hard to please but I do not have any complaints. Love love love my stay here . For anyone who will go and see the sunrise, bring a blanket with you . 😃😃😃
Stayed 7 nights in Mar 2024

10/10 Excellent

Sooeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for the family. Very nice heated pool very nice food, the best buffet food ever!! It was nice to have Tennis court but they had bad rackets and balls but still nice. Near walking distance there is ocean you can dip in. Very pretty
Stayed 4 nights in Mar 2024

10/10 Excellent

Javier Núñez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sobretodo, Julian (del bar de la piscina) y Fernanda (del comedor). La puerta del baño de la habitación y la que comunicaba las habitaciones no cerraban.
Stayed 5 nights in Mar 2024

10/10 Excellent

Inara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and responsible
Stayed 7 nights in Mar 2024

10/10 Excellent

Lakeena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 5 nights in Mar 2024

10/10 Excellent

DANIEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff was amazing so polite and helpful. Very clean in a nice quiet location.
Stayed 7 nights in Mar 2024

10/10 Excellent

Grant

Stayed 10 nights in Feb 2024