The Royal Sonesta Chicago Downtown

4.0 star property
VIP Access

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Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Exterior
Exterior
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Air conditioning

Explore the area

Map
71 E Wacker Dr, Chicago, IL, 60601
  • Chicago Riverwalk
    ‪1 min walk‬
  • Michigan Avenue
    ‪2 min walk‬
  • Millennium Park
    ‪7 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed, City View

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Columbus)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed, River View

  • River view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • Sleeps 5
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, River View

  • Water view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Royal, Tub)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, River View

  • River view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible

  • 157 sq m
  • Sleeps 5
  • 2 King Beds

Similar properties

About this property

The Royal Sonesta Chicago Downtown

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite. Weekly housekeeping is available.
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around The Royal Sonesta Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Chicago Riverwalk. You'll find features like a restaurant, a 24-hour gym, and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Hoyt's Chicago
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, overall comfort, cleanliness, and comfy beds
  • Steps from Chicago Riverwalk and Michigan Avenue
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

Hoyt's Chicago - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 75 per night
  • Nearby parking fee: USD 58 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1916 out of 2583 reviews
Rating 8 - Good. 386 out of 2583 reviews
Rating 6 - Okay. 141 out of 2583 reviews
Rating 4 - Poor. 65 out of 2583 reviews
Rating 2 - Terrible. 75 out of 2583 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reneisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was top tier!! My birthday was NYE and I enjoyed every minute of it! The staff was very very nice and friendly! I will be back the summer! The food service and drinks at the Hoyt was also top tier! Very clean and my view of the city was so good!!! Highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room. Great location. Beautiful view.
Stayed 1 night in Nov 2024

10/10 Excellent

Shantass

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was a holiday the service from the staff was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The stay was very nice. The entire staff was amazing. I mean from the ladies and gentlemen greeting/checking in guests, the valet guys, housekeeping (the lady with the short haircut) thanks for bringing the microwave up, and the lovely gentleman who came to the room to assist with our luggage. I appreciate the hospitality.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2024

8/10 Good

Danielle

Liked: Property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Damon, Moscow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Laura Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect, the rest meh
For family vacation, it's perfect for walking everywhere to be on river, because you have art institute, millennium Park, nederlander theater, etc. on one side, and miracle mile, bluebottle, arcade, AMC, escape rooms, best restaurants etc on the other. Even younger children can walk 3 blocks to reach everything. Hotel itself is definitely not luxury. Dated decor beyond lobby. Lukewarm (at best) shower. Hoyts had terrible coffee and closed an hour early (turning us away) the one time we tried to go for after dinner dessert. We heard everything in the room next door through the connecting door (including a happy dog). There are a lot of great options nearby (Loew's, Swissotel, and more) so we won't be staying here next time.
Stayed 4 nights in Dec 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Timothy

Travelled with family
Disliked: Amenities
The stay was in eventful and the hotel doesn’t have any amenities that are family beneficial. Just a money grab
Stayed 3 nights in Dec 2024

10/10 Excellent

Natelamy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Karlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness
The location is amazing, and the hotel is very clean and updated. We could hear every word of the folks next door through the locked door between the rooms. It was ok for us because they actually went to bed early but if they had been up late it would have been a serious issue and we would have wanted to change rooms. Staff are friendly, but the front desk is slow and the elevators are slow too. Leave time to come and go to mitigate this. There is a 33 dollar per night surcharge you will pay on property. At the desk they will tell you you get 10 back per day to spend at the restaurant but they don't tell you that you need to spend it daily starting the first day because you won't get it the day of check out. Small issue. All in all it is my second stay at this hotel and I would do it again. All in all it is a great value for the money. Also, it is pet friendly. We did not bring dogs but it's a great perk!
Stayed 3 nights in Dec 2024

8/10 Good

Jill

Stayed 4 nights in Dec 2024

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin, Elkhart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great staff, excellent rooms. The hotel “scent” is wonderful too. Not a huge fan of the road in front of property and valet. You basically have to stop in the street and put your hazards on, but valet service employees were great
Stayed 2 nights in Dec 2024

6/10 Okay

Essence

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel room was nice overall. I do believe that the room could’ve be sprayed down a bit and the tub cleaned thoroughly. The shower door didn’t close all the way though. The part I didn’t like was the fact someone tried to break in our room around 3am-4am and if I didn’t have the doorstopper and a few hangers on the door they would’ve came in. Watching the cameras around the building thoroughly could’ve helped.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room
Great weekend getaway. Idonna at front desk was great- helpful and friendly. The views of the river were breathtaking!
Stayed 1 night in Dec 2024

10/10 Excellent

Bridgit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Madison

Stayed 4 nights in Dec 2024

10/10 Excellent

Brianna

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024