Heart O' Chicago

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heart O' Chicago

Reception
Vending machine
Exterior
Standard Double Room, 2 Double Beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5990 North Ridge Ave, Chicago, IL, 60660
  • Loyola University Chicago
    ‪2 min drive‬
  • Lincoln Park
    ‪2 min drive‬
  • Riviera Theatre
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(48 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Heart O' Chicago

Hotel with free parking, near Lake Michigan
Along with a 24-hour front desk, this hotel has free self parking and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Heart O' Chicago offers 45 accommodations with air conditioning. This Chicago hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Heart O' Chicago. During your stay, you'll be within walking distance of Lake Michigan. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Lake Michigan and 5 minutes from Wrigley Field
As a guest of Heart O' Chicago, you'll find a vending machine and multilingual staff. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Chicago hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower/bath combination
  • Towels

Entertainment

  • TV

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heart Chicago
Heart O' Chicago Hotel
Heart O' Chicago
Heart O' Hotel
Heart O' Hotel Chicago
Heart Chicago Hotel
Heart o Chicago Motel
Heart o` Chicago Hotel Chicago
Heart Chicago Hotel
Heart o Chicago Motel
Heart O' Chicago Hotel
Heart O' Chicago Chicago
Heart O' Chicago Hotel Chicago

Heart O' Chicago Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 296 out of 999 reviews" "
Rating 8 - Good. 398 out of 999 reviews" "
Rating 6 - Okay. 175 out of 999 reviews" "
Rating 4 - Poor. 68 out of 999 reviews" "
Rating 2 - Terrible. 62 out of 999 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk employee was rather rude at check-in. Room was fine. Served it’s purpose for us.
Stayed 1 night in Oct 2024

2/10 Terrible

Deija

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Property is old which is fine, but the front desk was extremely slow, did not have my reservation, then did everything through paperwork and file folders so it took a while. The room had no heat. When I reported it, I was told that none of the units had heat or cooling. It is 40 degrees at night and the room opens directly onto the street so heat should be available.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Macari

Travelled with family
Disliked: Staff & service, amenities
When I checked in the staff member at the front desk threw my ID and card around. Yelled at me for writing my name down on the reservation instead of my dads (even though I was the one who paid for the room and set up the whole reservation). He was also angry at me for being 20 and not 21, but that wasn’t a requirement on the Expedia listing when I booked the room. The beds were uncomfortable. There didn’t seem to be an AC so we had to leave a window cracked open the entire night. There were stains on the pillow cases. It’s also just a very noisy side of town. The daytime staff was much friendlier though.
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Disliked: Staff & service
Our TV volume was not working. Employee came to look at it, said there was nothing they could do about it, and it was bad to sleep with the TV on anyways. He then proceeded to argue with me about how much they would refund us. We won't be staying there again.
Stayed 1 night in Sep 2024

6/10 Okay

Don

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly, the room wasnt too bad. Only complaint is the noise from the road. Its a busy road and almost every half hour sirens from cops, fire trucks and ambulance. Along with cars honking at each other.
Stayed 1 night in Sep 2024

8/10 Good

Margaux

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained old fashioned motel. Convenient to Loyola of Chicago campus.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Accidentally locked myself out of my room and the man working was nice about having to let me back in.
Stayed 1 night in Sep 2024

6/10 Okay

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, the place was ok. It was safe and very clean, though old style. The worst thing was there was a constant noise every morning around 4 am just outside the window of my room from someone loading heavy stuff on a truck or something. It was very loud. Every night it woke me up around that time. I stayed for 6 nights and didn’t have a good sleep even for one night. Other than that the place was clean with very basic things. I think it was a bit expensive for the overall experience. Later, I found that I could have rented a 1 bed apartment with all amenities for the same price.
Stayed 6 nights in Sep 2024

6/10 Okay

Rubin

Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy and the staff was nice.
Stayed 2 nights in Sep 2024

8/10 Good

Joshua

Business traveller, Travelled with group
Liked: Cleanliness
Was going to give the property just two stars, but they’re in the middle of a slight remodel (not sure if the extent but we got a new tv in the room during our stay), so I feel like maybe I’ll give them the benefit of the doubt that it’ll be less mediocre. That said, it’s about as low tech as you can get it the 21st century. The WiFi network didn’t even connect in our room. Old fixtures in the bathroom. No USB plugs. Just kinda meh, and the price reflects that.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lino, chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael, BELOIT

It was clean but outdated. Better Smart TV with access to Roku would still be cheap
Stayed 1 night in Sep 2024

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice, clean property and room and comfortable beds. It is old school and very basic, but for the price in the area and free parking, it is fine. No frills, but clean and safe and that is most important
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel. It is very clean and it is great for staying a night or two. This is fairly close to The Riviera Theater and I will stay here again the next concert that I go to in Chicago.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Decent room, comfy bed, clean bathroom, good parking. Desk guy was a little brusque but not a big deal. Breakfast included should have been coffee included. The breakfast spread was dry cereal and instant oatmeal. But no utensils, bowls, milk or hot water anywhere to be found. No worries, there's an IHOP down the street.
Stayed 1 night in Sep 2024

6/10 Okay

Shakita

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Like a lot of reviews mentioned it is outdated, little to no amenities. A little scetchy about cleanliness, but ok for the price. Lots of lighting in car park which was good. Staff could be more welcoming. Clerk at check in was very rude and short of patience. But overall ok for the price. Not noisy. Ease of getting Uber/lyft.
Stayed 1 night in Sep 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Mario, Weston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. It was just for 1 night after a concert at Wrigley Field. Heart O Chicago is an older hotel but it was very clean and close to public transportation. If your not familiar with big city neighborhoods you may say the neighborhood is bad but it's truly not. I'd stay here again in a heartbeat
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
The location was great in walking distance to red line. The price was great and it was really clean. The interiors are dated and television. For the price as expected. Parking was free which is a bonus. The service was rude. The continental breakfast was a joke
Stayed 1 night in Aug 2024

4/10 Poor

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel room had only one window and it directly faced a walkway for other people staying at the hotel. The choice of either privacy or daylight. It would’ve been nice to have a share curtain so you could still have daylight and privacy. The air conditioner did not seem to work during my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Nice area, property is showing its age but is still a great place with great workers.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here multiple times, and would return again. Lovely staff, clean old school rooms, and walkable. If you're looking for more bells and whistles (there's no fridge, pool, or Netflix), this place isn't for you. But if want a place that feels like it's run by family, give it a try.
Stayed 4 nights in Aug 2024