Congress Plaza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Congress Plaza Hotel

2 bars/lounges, sports bar, sports bar
Standard Suite, 1 King Bed, Lake View, Lakeside | Lake view
2 bars/lounges, sports bar, sports bar
Junior Suite, City View | City view
Standard Room, 1 King Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    1 min walk
  • Gazebo Restaurant at Grant Park
    2 min walk
  • Chicago Van Buren Street Station
    2 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 62.00 per night)

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Shopping

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (50000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Hand-held shower head
  • Smooth flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3386 out of 8288 reviews" "
Rating 8 - Good. 2341 out of 8288 reviews" "
Rating 6 - Okay. 1298 out of 8288 reviews" "
Rating 4 - Poor. 715 out of 8288 reviews" "
Rating 2 - Terrible. 548 out of 8288 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

KAZUYA

Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Property conditions & facilities
Convenient!
It was fine. Beautiful views. Outdated bath but was ok! We loved the location
Stayed 2 nights in Sep 2024

6/10 Okay

Maryam

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The building is very old and doors are not closing properly
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Frida

Travelled with group
Liked: Cleanliness, staff & service, amenities
The parking experience could have been better but the location was good!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

allen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

orlando

Travelled with partner
Liked: Staff & service
Needs some upkeep
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Stayed 3 nights in Aug 2024

8/10 Good

Josh, Kingston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. BUT, the room basically had a fan unit. These rooms do not have proper AC. We stayed in two different rooms, both the same fan only unit. It never got "hot", but it's wasn't cool enough. Probably low 70s. However, the hotel is old but updated. So they kept the more historic stylings and looks but updated it. Lots of character. We had a tower room for the first night, whis is a tower apartment. Aside from the air situation, it was fantastic. As said, would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location felt safe nice room, breakfast rather expensive.
Stayed 4 nights in Sep 2024

6/10 Okay

Bhavana

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable
The price point and location of the hotel are great!! The beds and pillows were very comfortable and the room was clean! The hotel itself is a bit old and needs updating. Overall, we would stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Stayed 1 night in Sep 2024

2/10 Terrible

Rocio

Travelled with group
Disliked: Staff & service, property conditions & facilities
Very old building. Not friendly front desk. Housekeeping came knocking on our door at 9 am (2 full hours before check out time) so loudly it sounded like the feds. Hard beds and poor shower pressure. Not hotel’s fault but train noise by south tower made it impossible to rest during the day.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Stayed 3 nights in Jun 2024

8/10 Good

Lesli

Disliked: Staff & service
I loved the view and how close to everything was. The staff at front door and housekeepers were amazing but the bartender at the lounge should not be in the service industry.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ann, Providence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Edelma

Liked: Cleanliness, staff & service, property conditions & facilities
Hood
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

8/10 Good

Leah

Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Renjith

Travelled with family
Liked: Cleanliness, staff & service
Quite some roadside noise. Common areas in the hotel are fantastic but room amenities are old and not updated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good overall stay close to a lot of what chicago has to offer.
Stayed 1 night in Sep 2024