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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Whitehall Hotel, BW Premier Collection

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Bar (on property)
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    2 min walk
  • State Street
    2 min walk
  • John Hancock Center
    3 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with a 24-hour front desk, steps from Michigan Avenue
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at Kirei
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel, BW Premier Collection also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 51 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5-24 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Kirei

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 24 per person
  • Self parking fee: USD 51 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1587 out of 3420 reviews" "
Rating 8 - Good. 872 out of 3420 reviews" "
Rating 6 - Okay. 546 out of 3420 reviews" "
Rating 4 - Poor. 253 out of 3420 reviews" "
Rating 2 - Terrible. 162 out of 3420 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, had a great experience.
Stayed 3 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

6/10 Okay

Kyler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Julio Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great Staff and great price.
Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mathayas

Liked: Cleanliness, staff & service, amenities
This property needs an update. It’s very old.
Stayed 1 night in Sep 2024

10/10 Excellent

J.C

Business traveller
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is in need of major repairs and renovation. Staff was terribly rude when I called from the room with a simple question. Great location, terrible hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Eunice

Travelled with family and small children
Liked: Cleanliness, staff & service
Keeping in mind that this is a budget friendly hotel, the staff are wonderful and the rooms are clean, albeit a bit old. There is a slight odor in the elevator and hallways but the room was odorless. The AC is powerful and can be easily turned off. My family and I were traveling with a baby and arrived to the city early. We made a note of this week's before check-in and were hoping for the best. The staff was able to assist and also brought in the crib/fridge that was requested. We also didn't realize the rooms are cleaned upon request 24 hrs beforehand but the staff were super accommodating and made it happened that day! Thank you Cheryl, Felicia, and Alex.
Stayed 3 nights in Sep 2024

8/10 Good

Jose Antonio

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The air conditioner or something inside the room made very loud noises all the time.
Stayed 2 nights in Sep 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No laundry
The hotel was dated but nice. Hotel marketing featured “laundry” which is why we chose it. That was a lie, there is an expensive laundry service available but nowhere to do laundry, no laundromat in the area.
Stayed 6 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2024

6/10 Okay

KHURRAM

Liked: Cleanliness
Disliked: Amenities
Service was not up to par. Did not extend the curtesy of slightly late check out
Stayed 1 night in Sep 2024

2/10 Terrible

Valeria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was told the parking was included but we had to pay $55 extra for one night
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Overall, a pretty clean and seemingly sophisticated hotel. But this place is in serious need of an update. At least as far as I can tell from my room (#909) ... but the elevators and other parts seem to show similar antiquity. However, in my room the AC didn't work, the refrigerator didn't work, there were virtually no modern plug/outlet options for charging my tech. Probably about half of the actual outlets (buried behind desks and night stands, even worked. The bathroom looked like something out of the rat-pack era. (There was an actual phone in the bathroom! Case closed, lol.) So, all told - I'm not sure what ownership plans on doing, but this hotel has the look and feel of a once-vibrant place, but now seems to just be an echo of a better time. A real-time dinosaur.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Todd L

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was clean staff was good. AC in one of our rooms had to have the breaker reset every couple hours.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francesca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a "boutique" hotel, in the wonderful old-school style. Very solid construction & clearly historic. I was traveling alone, & the front desk staff were very helpful to me. I felt safe & enjoyed the neighborhood too -- walkable distances to the Lake front, to shopping, or to the "L" to all parts of Chicago. (Including back to the airport.)
Stayed 1 night in Sep 2024

8/10 Good

YURIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is average, the room is a little tight, the air filter was very dirty. TV and fridge didn’t work so I had to call the front desk to send someone to fix the issue. Maintenance guy came, he was very kind and he did fix the TV and then someone brought an extra fridge which we were able to use.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Sep 2024