Chestnut Tree Inn Cherokee

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Housekeeping

24/7 front desk

Laundry

Air conditioning

Parking included

Explore the area

37 Tsalagi Rd, Cherokee, NC, 28719

Oconaluftee Islands Park
17 min walk
Eastern Cherokee Agency
2 min drive
Cherokee Bear Zoo
3 min drive
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
76 min drive

Room options

Standard Room

30 sq m
Mountain view
Sleeps 4
2 Double Beds

Standard Room

30 sq m
Mountain view
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Cherokee with a 24-hour business center and a 24-hour front desk

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.

Chestnut Tree Inn Cherokee offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chestnut Tree Inn Cherokee, you'll be within walking distance of Oconaluftee Islands Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.

Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a playground
Just a 4-minute drive from Harrahs Cherokee Casino and 8 minutes from Great Smoky Mountains National Park
Local-area shuttle service available for a fee

There's a restaurant on site. WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. Chestnut Tree Inn Cherokee also features an outdoor pool, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Cherokee hotel is smoke free.

Chestnut Tree Inn Cherokee has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Local area shuttle (surcharge)

Food and drink

1 restaurant

Things to do

Outdoor pool
Playground

Family friendly

Laundry facilities
Outdoor pool
Playground

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Business services

24-hour business centre
Conference space (2497 square feet)
Meeting rooms - 4

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

27-inch TV
TV channels
Premium channels

Food and drink

Coffee/tea maker

Access via exterior corridors
Connecting rooms available
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

3 percent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cherokee Chestnut Tree Inn

Cherokee Tree

Chestnut Inn

Chestnut Inn Cherokee

Chestnut Tree Cherokee

Chestnut Tree Inn

Chestnut Tree Inn Cherokee

Chestnut Tree Inn Cherokee Hotel Cherokee

Chestnut Tree Inn Cherokee Hotel

Chestnut Tree Inn Cherokee Cherokee

Chestnut Tree Inn Cherokee Hotel Cherokee

Chestnut Tree Inn Cherokee Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Sherita

5 Sept 2022

Disappointed

I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again

Stayed 1 night in Jul 2022

10/10 Excellent

James

Travelled with family

31 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Bad news. Their closed as of today.

Stayed 1 night in Jul 2022

10/10 Excellent

Donald

28 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a very nice stay with very friendly staff!

Stayed 2 nights in Jul 2022

8/10 Good

Charles

26 Jul 2022

Liked: Staff & service, property conditions & facilities, room comfort

It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.

Stayed 2 nights in Jul 2022

6/10 Okay

Robert

25 Jul 2022

Liked: Staff & service, room comfort

OK but not great stay

While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.

Stayed 2 nights in Jul 2022

4/10 Poor

sandra

Travelled with group

25 Jul 2022

Liked: Staff & service

Disliked: Amenities

Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly

Stayed 1 night in Jul 2022

8/10 Good

Jeremy

21 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2022

8/10 Good

Reginald

19 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay...

The room and service are very good, but there was no wifi access.

Stayed 2 nights in Jul 2022

4/10 Poor

Herbert

17 Jul 2022

Disliked: Property conditions & facilities, room comfort

Horror inn

The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.

Stayed 2 nights in Jul 2022

2/10 Terrible

bernard

Travelled with partner

17 Jul 2022

Disliked: Cleanliness, staff & service, amenities

Bed was very uncomfortable, felt like foam mattress. Nasty stain in tub. Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.

Stayed 1 night in Jul 2022

6/10 Okay

James

15 Jul 2022

Stayed 3 nights in Jul 2022

10/10 Excellent

RICHARD

14 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

just needed a place to stay as i was pasting by. all ways stay there when I'm in Cherokee

Stayed 1 night in Jul 2022

2/10 Terrible

Esther

5 Jul 2022

Disliked: Cleanliness, room comfort

We could not even shower, the water would just stay in the tub. Cleanliness was not so great, hopefully these things can get better

Stayed 1 night in Jul 2022

8/10 Good

Tao

Travelled with family

5 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10 min to the great smokies mountains NP, Oconaluftee visitor center, and close by there were elks. Hotel front staff was very friendly. Provided a breakfast brown bag every morning , which was a good idea during COVID. WiFi signal was not good, maybe because of the mountains area. My T-mobile cell phone was not working well too. During night, in the room, we can hear frogs snoring, which was a nature noice , so cute.

Stayed 3 nights in Jul 2022

10/10 Excellent

Jerry

Travelled with family

5 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Stayed 1 night in Jul 2022

10/10 Excellent

CATHY

Business traveller

4 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice updated room with very comfortable bed. Good water pressure.

Stayed 1 night in Jul 2022

6/10 Okay

Brian

4 Jul 2022

Disliked: Staff & service

Could have been better.

The room was adequate. We received no maid service and had to chase down a maid to get clean towels. The TV had a limited amount of channels and it had poor reception.

Stayed 2 nights in Jul 2022

8/10 Good

Kim

Travelled with partner

4 Jul 2022

Liked: Cleanliness, staff & service, amenities

Our room was very nice. Some other people that were staying there would hang out in the stairwell smoking, which made me feel uncomfortable.

Stayed 1 night in Jul 2022

8/10 Good

Terry

4 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had trouble with key card, but ended up in a different room and it was blessedly quiet. I rarely am able to relax and sleep well at a hotel. Slept very well here.

Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Travelled with partner

3 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Being from coastal Florida, we enjoyed the mountains and local culture. Great staff, and location. Thanks

Stayed 1 night in Jul 2022

10/10 Excellent

Lesia

Travelled with family

3 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beds were very comfortable the room was very clean. I know they've had trouble with staff people don't want to work since covid. If you do get a room that's not to your satisfaction just ask for another room. Be kind and considerate when leaving a review.

Stayed 1 night in Jul 2022