Mercure Cardiff North Hotel

4.0 star property

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Photo gallery for Mercure Cardiff North Hotel

Exterior
Classic Double Room, 1 Double Bed
Bar (on property)
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Cardiff International Arena
    ‪6 min drive‬
  • Cardiff Castle
    ‪7 min drive‬
  • Principality Stadium
    ‪8 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪38 min drive‬

Room options

Classic Double Room, 1 Double Bed

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

Privilege, Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Cardiff North Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Mercure Cardiff North Hotel. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Cardiff International Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff North Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Bay Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 931 reviews
Rating 8 - Good. 271 out of 931 reviews
Rating 6 - Okay. 124 out of 931 reviews
Rating 4 - Poor. 58 out of 931 reviews
Rating 2 - Terrible. 38 out of 931 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Nov 2024

6/10 Okay

NEIL

Disliked: Cleanliness, property conditions & facilities
Not recommended
Only 1 pillow each, yes, I know I could have requested more, but a minimum of 2 should be standard. Mould in the corner of the room. Only 1 normal tea bag available, the rest were fruit teas The bar man was used, had to show him where the gin was Breakfast only luke warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

louise

Stayed 1 night in Nov 2024

6/10 Okay

Aftab

Business traveller
Disliked: Property conditions & facilities
The hotel is nice and in quiet place for relaxation. The breakfast has reasonable items but it can be further improved. Lobby is nice and clean and welcoming. The rooms needs renovation, no slippers were offered. Bath towels needs change.
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place and rooms are lovely!
Stayed 1 night in Dec 2024

6/10 Okay

Carolyn

Liked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Dec 2024

8/10 Good

Tracey

Stayed 1 night in Nov 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All in all this was a good place to stay. However, on Wednesday evening I was bit able to get a drink from the bar. I has to say quite loudly "excuse me" to get the attention of two people who were standing behind the bar and discussing a problem. Then when 8 asked fir a half of Guinness the man said "there is no Guinness" and reverted to his discussion. I gave up and went to my room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

james

Liked: Cleanliness, staff & service
Good value for money, I did not pay a lot to stay the night for business purposes so I was happy it exceeded my expectations.
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Xmas family stay
Hotel was very nice and set up lovely for Xmas. The breakfast in the morning was brilliant. Beds were alittle too hard and could have done with more than one pillow each. The air conditioning kept us awake most the night to abd couldn't turn it off. Was easy to find and good parking
Stayed 1 night in Dec 2024

4/10 Poor

Nigel

Travelled with family
Liked: Cleanliness, room comfort
Below Mercure standards
Located outside of Cardiff city centre we arrived around 10pm after a long journey and pulled into a large car park more akin to a truck stop than a hotel, which felt a little unsafe to be honest. We had 2 rooms booked and entered the open plan foyer to be greeted by a cacophony of different noises from various music & TV sources but not a single guest just 1 person sat at reception. Check in appeared to be a problem with the person looking after us unable to issue room keys until his supervisor came down, this took 10-15 minutes & all he could say was please take a seat which we really didn’t need after a long drive.- maybe a complimentary drink would have been better. The supervisor eventually sauntered in & we got our room keys. On entering we found only 1 pillow person - totally unacceptable as I have an issue with my neck & a single pillow would leave me in agony so back to reception I went to make my request for more pillows. I was told it was the policy in their hotel but they might be able to find some. They did indeed have extra pillows, genuinely I have never seen a single pillow policy in a hotel WTAF! Our room was ok apart from a couple of things, the cracked & chipped sink which had a horrid black line in it, the pedal bin with no lid and for some reason kettle etc left under the clothes rail, nowhere near a plug and in the way. The other room only had a single working plug socket which was used by a light! No vegetarian sausage alternatives at breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, comfortable hotel, with excellent facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, breakfast was really good. Location to Cardiff easily accessible via no 57 / 58 bus.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decor, beds, bathroom facilities was excellent. Breakfast was very good and until 11am on weekend. Free parking also, great value hotel.
Stayed 1 night in Dec 2024

8/10 Good

Rhiannon

Travelled with family
Liked: Property conditions & facilities
Good hotel
Excellent service. Nice room. Good breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Bolanle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah

Business traveller
Cleaned very well priced
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service warm clean room excellent food very enjoyable stay
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Radostina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024