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Solymar Hotel - All Inclusive

3.0 star property

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Photo gallery for Solymar Hotel - All Inclusive

Sun deck
Interior detail
Standard Room (No internet access in room)
Private beach, white sand, sun-loungers, beach umbrellas
Standard Room (No internet access in room) | View from room

Reviews

5.4 out of 10

Popular amenities

  • On private beach
  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500
  • El Rey Ruins
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Delfines Beach
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room (No internet access in room)

Standard Room (No internet access in room)

Standard Room (No internet access in room)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, (2366)
The price is €543
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Occidental Costa Cancún All Inclusive

About this property

Solymar Hotel - All Inclusive

On private beach with free water park, near El Rey Ruins Trailhead
At Solymar Hotel - All Inclusive, hit the private white sand beach, relax by an outdoor pool, or spend the day at a complimentary water park.
Solymar Hotel - All Inclusive offers 75 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Solymar Hotel - All Inclusive, you're just a quick walk from El Rey Ruins. Free self parking, an outdoor pool, and a restaurant are available.
  • Free self parking
  • Drinking and dining options include a restaurant, a beach bar, and a poolside bar
  • Splash around at the free water park or swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a private beach, tennis courts, and a playground
  • Within a 15-minute walk of Iberostar Cancun Golf Course and El Rey Ruins Trailhead
Solymar Hotel - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Solymar Hotel - All Inclusive like a complimentary water park, an outdoor pool, and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This Mediterranean hotel also offers a garden and a terrace. Free self parking is available.

This 3-star Cancun hotel is smoke free.

Restaurante "La isla" - Onsite restaurant.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Private beachfront location
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Solymar Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 75 out of 601 reviews
Rating 8 - Good. 100 out of 601 reviews
Rating 6 - Okay. 148 out of 601 reviews
Rating 4 - Poor. 120 out of 601 reviews
Rating 2 - Terrible. 158 out of 601 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

INAJA C V

Stayed 5 nights in Oct 2024

6/10 Okay

Eduardo

Stayed 4 nights in Sep 2024

2/10 Terrible

Cesar Edgar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
all the workers had bad attitude. we booked an all inclusive room and it showed we didnt when we got there to get our room key. we had proof and shlwed yhem and they still didnt give us our bracelet . one of the work member said we had breakfast included so when we went to get our braclets they said that wasnt included either. overall we got not help. make sure you double check what you get because in the post it say ALL INCLUSIVE and when we got there it wasnt. i asked for someone to sweep the room in the am and we got back in the pm the room was still dirty. they then later brang me the broom for ME to sweep. do NOT recommend
Stayed 5 nights in Sep 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Went above and beyond to make our stay comfortable
Stayed 6 nights in Sep 2024

2/10 Terrible

Mario Enzo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend some more money and go to newer or best hotel. The buffet is a joke, drinks are very limited. Rooms are old and not very well maintained (leaking water). The recepcionist looks like he is not happy with his job and we are there to waste his time. I mean it's OK if you pay no more than $100 per day (which is not the case). First experience with Expedia and probably is the last one if the hotels that they sell are like this
Stayed 2 nights in Sep 2024

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. The property seemed a bit rundown and desperately needing some upgrades, but even without the upgrades there were stains on the walls, missing handles on the balcony door, no hand towels or bath mat. A very nice quiet spot on the beach but lacking these few things made it a tad more than just inconvenient. The buffet menu was mediocre at best and kind of regret having paid for the all inclusive deal as I ended up eating out most of the time.
Stayed 4 nights in Sep 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt like my stay
Stayed 5 nights in Sep 2024

4/10 Poor

Alma A

Disliked: Staff & service
I will run out of time but I’ll start with this part.
Stayed 3 nights in Aug 2024

4/10 Poor

Paulina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Deanna

Stayed 7 nights in Jun 2024

4/10 Poor

Dalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Several areas of the property needed maintenance and it would have been really nice if the poolside bar was operating. Other than that, our room was very clean and the staff was super helpful.
Stayed 4 nights in Jun 2024

4/10 Poor

ernesto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Troy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't do it. If we did it over again, I would pay a little extra to stay somewhere a little nicer. Buffet food wasn't the greatest, pool was fine, beach was great, and beach bar was awesome. Hotel it self was very run down. There was a constant smell that wouldn't go away when you are by the pool/pool bar. And what ever you do, don't go into the bathrooms by the pool (ugh). The staff here are great and were very friendly. It's not their fault the hotel needs a complete redo! Location of the hotel is good, and wasn't to far away from shops/restuarants, about a 10min bus ride.
Stayed 3 nights in May 2024

10/10 Excellent

Cesar Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 6 nights in Apr 2024

2/10 Terrible

Cirenia

We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
Stayed 4 nights in Apr 2024

2/10 Terrible

Kyra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for all inclusive when we booked. Didn’t get all inclusive even though we were willing to pay the Expedia pricing for it again. Spend 2 weeks being passed between the hotel and Expedia to try to sort it out only to have both sides pointing fingers and each other. Our room was mouldy so I was sick most the trip. Hallways reeked like cigarettes. We weren’t given towels from the start. The few we got were stained and gross. If we asked for new towels they said 30 min and then didn’t give anything until 3 days later. The only amenities in the room are shampoo, toilet paper and body soap. Nothing else. Fridge was ripped out. No coffee. The sink was rusty. Toothpaste stains on the counter from the previous guests. Only one sheet on the bed. No blankets or anything. The buffet food wasn’t great, pretty basic.
Stayed 7 nights in Apr 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Found cockroaches in the bathroom and in the hallways. Terrible experience.
Stayed 4 nights in Mar 2024

8/10 Good

Anderson

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

2/10 Terrible

Verified traveller

Worst hotel I ever stayed
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Just few things not preferred is…: Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.
Stayed 5 nights in Mar 2024

6/10 Okay

Dynasty Deann

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is the little things that knocked them down. Not having towels for hours. A toilet seat and shower curtain that were too short. A faucet knob that didn't work and a TV that was circa 2005. Unfixed holes in the walls and little mold spots. It was clean and the room was decent. The staff were also very accommodation.
Stayed 3 nights in Mar 2024

4/10 Poor

Angela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk and some of the staff were rude and unhelpful. The all inclusive drinks were not good and the tequila tasted like rubbing alcohol. The food was edible but not good either. But if you only want a bed and AC, it will work. I wouldn’t stay here again.
Stayed 4 nights in Feb 2024

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Room was dirty, TV didn’t work. Management was awful.
Stayed 5 nights in Feb 2024