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Park Royal Beach Cancun

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Royal Beach Cancun

Kayaking
Family Suite with Terrace
Front of property
Rooftop terrace
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.4 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Pool
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    3 min walk
  • Andiamo
    1 min walk
  • Cancun Bus Station ADO
    18 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Room

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2366)
The price is €238
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Occidental Costa Cancún All Inclusive

About this property

Park Royal Beach Cancun

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
The shopping around Park Royal Beach Cancun gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from La Isla Shopping Mall and 5 minutes by car from Cancun Convention Center
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar

Restaurants on site

  • La Veranda
  • El Pescador
  • Frida
  • Andiamo
  • Ekinox

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 113 out of 1002 reviews" "
Rating 2 - Terrible. 103 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities
honestly we got help from Joshua the butler since we got there he was amazing trying to make this Hotel look good. worst food and drinks from what we pay the rooms with mold on the walls we ask for another room and joshua help us right away. we end up going out to eat and do excursions no worth the money
Stayed 5 nights in Sep 2024

8/10 Good

Joanna Michele, Ephrata

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very nice and clean I didn’t like that you had to make a reservation for dinner. When we first arrived the guy in the front told us to fill out a paper for the reservation and took the paper from us he said to just show up we did the following day and the restaurant said we weren’t on the list they said they had to give us some slips and show them at the front door. It was cery frustrating since it was our first time in Cancun. The guy that gaved us the paper when we first got there was more interested in selling us trips and when we wanted to leave in the morning he convinced us not to leave the hotel. Which was our fault we shouldn’t have listened but we did get concerned by the things he said. The hotel was pretty clean though and the beach was amazing! Food could have some improvement!
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente cancun
Stayed 5 nights in Sep 2024

10/10 Excellent

Shirvauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely beautiful vacation spot, the staff was my favourite part, honestly the most beautiful people in the entire world, they truly took care of my every single need, and I felt like I was a part of the family, the facilities were spotless and perfectly maintained, the atmosphere was wonderful and I genuinely could not have picked a better place, I would stay at this place every time I go back to Mexico, I now have found my new favourite Mexican resort
Stayed 6 nights in Sep 2024

4/10 Poor

Adriana

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good food
Stayed 6 nights in Sep 2024

10/10 Excellent

MICHAEL SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Royal is a great place ,with all the amenities needed . The staff is great and friendly Rafael the Manager of Guest Services was great he really made us comfortable and treated us like Royalty. I enjoyed my stay here and the Beach was great ,nice and Clean . The Bartenders were very fast especially Heber, I had a great time with my family on this Vacation. I would recommend this place ,Fantastic Service and great Hospitality. I cant wait to come back to the Park Royal
Stayed 6 nights in Sep 2024

10/10 Excellent

Irma Guadalupe

Stayed 5 nights in Jul 2024

10/10 Excellent

Steev

Liked: Cleanliness
Stayed 6 nights in Aug 2024

2/10 Terrible

Mariana, Pomona

Disliked: Cleanliness, staff & service, property conditions & facilities
I want everyone to know this resort is a 1 or 2 star resort, the
Stayed 5 nights in Jul 2024

6/10 Okay

Jayakar

Stayed 5 nights in Aug 2024

10/10 Excellent

Chinwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a family vacation. We had a great time in park royal.
Stayed 4 nights in Aug 2024

10/10 Excellent

Wendolyn

Stayed 4 nights in Aug 2024

6/10 Okay

Mike, Brooklyn

Travelled with family
Disliked: Cleanliness, amenities
Very disappointed with this Cancún place :(
Stayed 4 nights in Aug 2024

8/10 Good

efren manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our pleasure for couples of days in staying at this hotel.we never have any dull moment.everything was great.
Stayed 4 nights in Aug 2024

8/10 Good

israel, houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff friendly did last minute booking caused i had a layover flight but everything went better than i expected
Stayed 1 night in Aug 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Good location ocean front. I dont like seen too many people drinking in the pool, in my opinión its ok to enjoying drinking in the pool but people need to urinate in the assigned restrooms. Also the hotel provide a free tour in a van but the driver returned my wife and I ti the hotel because we did not t buy at the malls or stores they took us.
Stayed 4 nights in Aug 2024

8/10 Good

stasha

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 so much fun & great customer service very poor food options
Stayed 3 nights in Aug 2024

8/10 Good

Brenda Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Juan Carlos Tenorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Yasser

Disliked: Amenities
Shortage of staff . can you imagine only 1 person bar attender serving 1000 guests by himself I believe hotel did that in purpose to reduce drinks going out
Stayed 5 nights in Aug 2024

8/10 Good

Kureesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was good. Excellent food and customer service. The only thing we didn't like was that the hotel was noisy. While in our room we would hear guests speaking loudly in the hallway as if they were in our bedroom. We would even hear the guests in the room next to ours.
Stayed 4 nights in Aug 2024

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Genelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was extremely beautiful! All the staff were friendly and accommodating. Not a party resort, but very relaxing. 10/10 would recommend to anyone.
Stayed 5 nights in May 2024

2/10 Terrible

Bryannah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service, nobody speaks English to understand you. Cockroaches were in my room. Our mini refrigerator was broken, the air conditioner was broken, it smelled like mildew, the staff were ok. The food was awful. The staff pressure you into doing a tour and presentation for their beach club and lie and say it’s only an hour and half which ends up being about 3-4 hours. Do not waste your money at this place. We felt very discriminated against misunderstood and singled out when it came to service.
Stayed 4 nights in Aug 2024