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Ocean Dream Cancun by GuruHotel

3.0 star property

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Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, pool loungers
Diamond Suite | View from room
Beach bar
Beach bar
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Forum Beach
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • 93 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite

Diamond Suite

  • 102 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub

Junior Suite, Hot Tub

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area

Penthouse, 2 Bedrooms, Balcony

  • 93 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ocean View

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Ocean Dream Cancun by GuruHotel

Oceanfront hotel with spa services, near La Isla Shopping Mall
At Ocean Dream Cancun by GuruHotel, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 poolside bars.
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of Ocean Dream Cancun by GuruHotel's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • The restaurant, swim-up bar, and 2 poolside bars offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Guests have great things to say about the beach and the location
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes by foot from Forum Beach
  • Airport shuttle service available for a fee
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ocean Dream Cancun by GuruHotel and enjoy amenities like a hot tub.

There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Dream Cancun by GuruHotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Ocean Dream Cancun by GuruHotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 361 out of 1007 reviews
Rating 8 - Good. 234 out of 1007 reviews
Rating 6 - Okay. 164 out of 1007 reviews
Rating 4 - Poor. 99 out of 1007 reviews
Rating 2 - Terrible. 149 out of 1007 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Great beach scene with DJ. Pool was beautiful and loved the outside seating area by the swings. Roque is a great bartender and the front desk staff were super friendly and helpful. I would love the toilets to work easier in the rooms. The beach staff don’t work as a team. I had to wait 30 minutes for my dedicated server to come clean cups from another party after I requested they be moved by another server. Just seemed like a lack of customer service not to just grab the glasses and wipe off the table so I could use it right away.
Stayed 3 nights in Jan 2025

4/10 Poor

muna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
POOR CUSTOMER SERVICE
The place offers little amenities for the price it costs. The only good thing about it is the beach all the staff need to take a customer service course, every one of them was rude and not helpful. Will not go back !!
Stayed 1 night in Dec 2024

6/10 Okay

Jiaen, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the staff are friendly, but the only downside is that the decor is so-so and the bathtub in my room seemed to only have ice water, which would have been nice if it had hot water.
Stayed 3 nights in Dec 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, right on the beach. Friendly and accommodating staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

miguel angel ferral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar playa super limpia bella
Stayed 1 night in Jan 2025

6/10 Okay

Lesley Ann

Travelled with family
Liked: Cleanliness, amenities
I didn't like that I was forced to wait until the 3 pm check-in, even though the rooms were cleaned and ready. This is especially burdensome when you fly overnight, arrive at 7:30 in the morning, and then have to wait for your room to unpack, unwind, and begin your vacation. We asked several times if the room was ready and were told to come back at 3 pm check-in time. We could see the paperwork all lined up and ready for check-in, so why not let people into the rooms once they're ready? This made for a stressful first day of vacation. We also had someone in our party with special dietary needs, so we had some of our own snacks packed. When snacking at the pool, a staff member approached us and told us we couldn't have outside snacks at the pool. That meant we were forced to only order the resort food and snacks, which the person in our party could not eat. So we had to leave the pool area to eat our snacks. Very inconvenient and unnecessary.
Stayed 6 nights in Dec 2024

10/10 Excellent

Amitava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location and the view. Stuff were very cordial to answer our queries.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kuhananth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not same as on advertising pictures . They used the AI version . Hotel was so dirty and we did not check in . After that we have requested refund but they refused the refund . This is totally scam . They adverise as like new hotel but all broken . We have the proof of pictures
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location & room
Stayed 4 nights in Nov 2024

6/10 Okay

VICTOR

Stayed 2 nights in Dec 2024

2/10 Terrible

Jacob

Stayed 1 night in Dec 2024

10/10 Excellent

Marcelino, Waukegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to entertainment and shopping
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its location was great. The service around the pool and the beach were very good
Stayed 1 night in Dec 2024

10/10 Excellent

Zhicheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Taisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location. Walking distance from dining and entertainment. The staff was polite and friendly. Pool area clean. We stayed in the king size ocean view room. The view was absolutely stunning. The con is the room needs an upgrade. Bathroom is too small, the jacuzzi was outdated and the flooring although clean , there were a lot of scuff marks and cracks on the tiles.
Stayed 4 nights in Dec 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 5 nights in Nov 2024

2/10 Terrible

Errin Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was advertised as all inclusive, but when we arrived we were told it was no longer the case. No refund, even after speaking with Expedia, the owners, and the managers. Every website you see for this property will say all-inclusive, but it is a ruse. The food is mediocre and expensive. The staff is very nice, and this obviously has nothing to do with them. Just grifting owners and Expedia letting them get away with it.
Stayed 7 nights in Nov 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jesus Daniel Sierra

Disliked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Robin, Orlando

I would definitely return, nothing fancy but the Ocean view was Breathtaking! my new spot for quick getaway
Stayed 4 nights in Nov 2024

10/10 Excellent

Gurtaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024