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Nizuc Resort and Spa

5.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nizuc Resort and Spa

Suite (Master)
Lobby
Exterior
4 bars/lounges, 2 poolside bars, beach bar
Private beach, beach umbrellas, beach towels, scuba diving

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    3 min drive
  • Delfines Beach
    3 min drive
  • El Rey Ruins
    5 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Double)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Queen Beds, Ocean View (Double)

  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Double)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Queen Beds, Garden View (Double)

  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Ocean, Adults Only)

Suite (Ocean, Adults Only)

Suite (Ocean, Adults Only)

  • 88 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa (Pavillion)

Premium Villa (Pavillion)

Premium Villa (Pavillion)

  • 255 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa (Garden)

Premium Villa (Garden) | Room amenity

Premium Villa (Garden)

  • 226 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Garden View

Junior Suite, 1 Bedroom, Garden View | View from room

Junior Suite, 1 Bedroom, Garden View

  • 119 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 164 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Garden View

  • 79.3 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Nizuc Resort and Spa

Luxury hotel on the beach, with 5 outdoor swimming pools
Catch some rays on Nizuc Resort and Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Nizuc Resort and Spa. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free self parking, plus 5 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy international cuisine with ocean views at Cafe de la Playa, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Treat yourself to body scrubs, deep-tissue massages, or reflexology at Spa by ESPA
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Iberostar Cancun Golf Course
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sand beach. At Nizuc Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 915 for adults and MXN 457.50 for children
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 beach bar
  • Room service available

Restaurants on site

  • Cafe de la Playa
  • Ramona
  • Ni
  • La Punta Lounge and Grill
  • Terra Nostra

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Films for purchase

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3055 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Nizuc Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews" "
Rating 8 - Good. 101 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

shani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort !!!!! Clean , quiet , safe and perfect staff ! Highly recommend ! Will be back again for sure
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not loke the hours of operation of the pool and the beach was not good for swimming
Stayed 3 nights in Aug 2024

10/10 Excellent

PATRICIA, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect a quiet gorgeous place to relax
Stayed 1 night in Aug 2024

10/10 Excellent

Mayank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star experience. Rooms are big and luxurious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tomasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent does not describe this property it’s amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

IVAN, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family and we had a great experience. The service and food were excellent. We will come back for sure.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Adrian Alberto Rivero

Liked: Cleanliness, staff & service, property conditions & facilities
It wears amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaime, Celaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inliked everyrhing
Stayed 3 nights in Aug 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel where a lot of effort has been put into the design and the ambience, especially at night. The rooms are very nice. The staff is very attentive and the service is very good. While the beaches look beautiful they are not nice to experience, the main one's bottom floor is a mixture of mud and sand (not a nice experience when you walk on it - and you will because it's not deep and it's long) and the other one is very short as its bottom is covered in sea plants a short distance from the edge. This was disappointing for a beach hotel of this standing. Also, a part from the restaurants, and two bars, there was almost no night entertainment (only one night there was live music).
Stayed 3 nights in Jul 2024

2/10 Terrible

John

Stayed 8 nights in Jul 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service every single time!
Stayed 3 nights in Jul 2024

4/10 Poor

kamlesan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and private. We were in a larger room with ocean front views so it was spacious. Problem is the lack of attentiveness of staff. They will greet you but when it comes to certain things, don’t expect much. The adult pool area was not well maintained, at least compared to other resorts we have been to like Banyan Tree or St. Regis. Staff walk by empty bottles, glasses, towels without any effort to clean. Havana Bar is gorgeous. We were there (7/24-7/27) and they had live music. Good luck getting someone to take an order or bring you the bill. It’s essentially self serve. Same with breakfast. No one is around to tend to you. We asked for ice one night and 3 hours later never received it. We had a room butler but they tend to ignore requests. The spa is out of this world and the staff there were truly amazing, especially Trinidad. The hydro therapy treatment is wonderful. This property will extract as much out of you as they possibly can. Food is mediocre at best and pricey. Best to go into town and spend that money at better restaurants. Most nicer resorts do tend to fail on quality of food to be honest but the prices here are exorbitant. 950 pesos for ribeye tacos that were not good. If they were, then not an issue. Finally, they have a serious mosquito problem and possible bed bug issue. My wife woke up with tons of little bites on her back. Strange because at the pool mosquitos were biting her feet and arms but not her back at all.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mosup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful! Can’t go wrong with booking this hotel! Very luxurious and private.
Stayed 5 nights in Jul 2024

10/10 Excellent

Yovanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, excellent staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

DIONISIO JOSE GONZALEZ DE CASTILLA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year that we go to this magnificent Hotel and planning to go back next summer . 5 ⭐️
Stayed 5 nights in Jun 2024

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2024

10/10 Excellent

Ghazal

Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge santiago zavala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in can cun
Stayed 2 nights in Jul 2024

10/10 Excellent

Jarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the dinner options magnificent.
Stayed 5 nights in Jun 2024

10/10 Excellent

SAMUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil Zen style Luxury at NIZUC Resort. Great hotel, service is excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Hyunji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly!
Stayed 4 nights in Jun 2024

10/10 Excellent

Barthelemy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except food and drink prices.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farhad R

Stayed 4 nights in Jun 2024