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InterContinental Presidente Cancun Resort by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

Sun deck
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Body treatments, massages on the beach, body wraps, body scrubs, facials
Club Suite, 2 Queen Beds, Ocean View
Signature Suite, 1 King Bed | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

  • Partial sea view
  • 154 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

  • Partial sea view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible Bathtub

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

  • Lagoon view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Accessible Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access, Lagoon View

View from room

Room, 1 King Bed, Club lounge access, Lagoon View

  • Lagoon view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

  • Lagoon view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Presidente Cancun Resort by IHG

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at InterContinental Presidente Cancun Resort by IHG's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Our customers tell us they can't get enough of the breakfast at InterContinental Presidente Cancun Resort by IHG. During your stay, you're just a quick walk from Playa Ancha. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • For dining with a beachfront location, stop by Le Cap, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the 5 hot tubs
  • Indulge with body treatments, body wraps, or facials at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a playground, and bike rentals
  • Guests have great things to say about the beach and the pool
  • 12 minutes by foot from Cancun Convention Center and a 2-minute drive from Tortuga Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 862 out of 1318 reviews
Rating 8 - Good. 275 out of 1318 reviews
Rating 6 - Okay. 80 out of 1318 reviews
Rating 4 - Poor. 45 out of 1318 reviews
Rating 2 - Terrible. 56 out of 1318 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ezra

Liked: Cleanliness, staff & service
I was not happy with my room at all. Absolutely no scenic view. Room seemed to be outdated. There’s no hot tub on premises. Jacuzzi is cold water and not safe to enter. It needs a rail especially for the elderly. Staff all around superb.Everyone very courteous and welcoming.
Stayed 8 nights in Jan 2025

8/10 Good

Luz Maria

Stayed 4 nights in Jan 2025

8/10 Good

Miranda, Lane Cove North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants are great, really nice staff, but there's lots of noise in the rooms from other guests and air-conditioning
Stayed 5 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place to Stay on the Beach

Amazing location and room. Love that it's on the beach and has plenty of choices for food!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest beach in Cancun
Stayed 5 nights in Jan 2025

10/10 Excellent

Rocio

Stayed 5 nights in Jan 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not one of those big resorts
Stayed 1 night in Jan 2025

8/10 Good

Talia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel had the best beach in the area and the staff and public areas of the hotel were nice enough. The rooms and breakfast left something to be desired.
Stayed 5 nights in Jan 2025

8/10 Good

Mi Young

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Sofia Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personnel and great service.
Stayed 7 nights in Dec 2024

6/10 Okay

Laura

Business traveller, Travelled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandip Devidas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Execellent property great food and service housekeeping also excellent overall it’s excellent
Stayed 4 nights in Jan 2025

8/10 Good

Tejas Tovinkere

Liked: Cleanliness, staff & service, property conditions & facilities
In room service is slow, but overall great property
Stayed 4 nights in Nov 2024

4/10 Poor

Neha

Stayed 1 night in Jan 2025

10/10 Excellent

Jena, Inglewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their ability to get me checked in early when I arrived at the hotel at 9am. Was beyond amazing I was so worried about this since i knew our flight was getting in so early.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

6/10 Okay

Robert

Stayed 7 nights in Nov 2024

10/10 Excellent

Jakob

Stayed 2 nights in Dec 2024

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Michelle L

Stayed 6 nights in Dec 2024

10/10 Excellent

Sanjeev

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Luz Carime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful becah.
Stayed 8 nights in Dec 2024

4/10 Poor

Ashutosh K, Redmond

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is on a nice beach. Has a few dining choices within 15-20 minutes of walking distance. The staff was not accommodating of our requests of early check-in or make breakfast available earlier in the day.
Stayed 6 nights in Dec 2024

10/10 Excellent

Daniel M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent vacation…great room, great beach, great food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arwin S

Stayed 6 nights in Dec 2024