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Hotel NYX Cancun All Inclusive

3.5 star property

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
Superior Suite
4 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Suite | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Cancun Convention Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • Partial ocean view
  • 42.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • Resort view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hotel NYX Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at Deck, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and volleyball
  • Guests have great things to say about the beach and the clean accommodations
  • Just a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

Free breakfast is served daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 710 out of 1220 reviews
Rating 8 - Good. 274 out of 1220 reviews
Rating 6 - Okay. 131 out of 1220 reviews
Rating 4 - Poor. 47 out of 1220 reviews
Rating 2 - Terrible. 58 out of 1220 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dan I

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the beach in front of property. Didn't like the road noise in our room.
Stayed 8 nights in Jan 2025

10/10 Excellent

molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We got upgraded from our standard room to an ocean facing deluxe room. This was on the fourth floor of building 4 (no elevator) which we made work but not ideal. Staff was friendly but we spent quite a bit of time after being seated waiting for a server. We eventually learned to have our drink and food order ready because the wait times between interactions could be lengthy. Beach was gorgeous and convenient. Food was nice and specialty restaurants were special. Typical Mexican resort issue of poolside chairs being mainly towel holders for people who were back at their room or eating.
Stayed 6 nights in Jan 2025

10/10 Excellent

Elena, Mequon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Nataliya

Travelled with partner, Travelled with group
Liked: Amenities
The service, the animation, the yoga, the exercises into the sweeming pool, the restaurants, housekeeping service and every day cleaning, the receptionist and all the service peaople at fhe front desk. Everybody was very polite. I recomend the hotel to everybody!
Stayed 9 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property and some of the most amazing staff I have ever met. This place is such a gem in a place that can be hit or miss with resorts. It was small but so easy to navigate and very walkable. If you’re looking for a second home and another family then this is the place!!
Stayed 6 nights in Jan 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Liked: Room comfort
Disliked: Staff & service
No the worst, not the best
I wouldn’t stay here again, however it’s certainly not the worst. It was perfect for our one night layover in Cancun. They offered an airport transfer (for a fee) which is ultimately why we chose this resort. The dinner buffet was very small, but the restaurants on site looked really nice. Staff hospitality was lacking a bit, everyone was nice but not very informative or anything special.
Stayed 1 night in Jan 2025

4/10 Poor

Marie

Liked: Staff & service
Food don’t taste good and no entertainment in the hotel
Stayed 3 nights in Jan 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jorenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating especially Elena( I really hope this is the right name and I apologize if it’s not as my memory is not that sharp lately) but she upgraded our accommodation without me even asking but because she saw that I have gold status with Expedia. I did ask for upgrade when we arrived but the male staff at the desk said I have to pay for upgrade. She upgraded us (me and my daughter) to a master suite overlooking the pool and the beach, and has a great view for sunrise and sunset. Food selections were great, staff and the service are excellent, very friendly and helpful. I will definitely come back and stay here, I also told my friends who are planning to come to Cancun sometime this year. Keep it up guys!👏👏👏
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Devone

Travelled with partner
Liked: Cleanliness, staff & service
Food and beverage are good . Hallways are extremely loud. Friendly staff .
Stayed 3 nights in Dec 2024

10/10 Excellent

Yu Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so pretty, it makes me feel like I am in Greece. The customer service is very good and food is delicious, especially the beef dishes, you must order! Desserts are great. The property provides good fine food, It is a good all inclusive hotel. I enjoyed it !!!😋👍👍👍
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect friends holiday
We loved our time at NYX! The rooms are small but spacious enough with all the things we needed, the balcony was lovely with a view of the sea. All of the staff are so friendly! We didn’t have a bad meal, the food was great and a good selection too. I’ve never been to an all inclusive with an al a carte restaurant available everyday. We loved spending time at The Deck restaurant. The drinks are fab too, they’ll make any cocktail you ask for. We also enjoyed the activities we took part in. There is a bus stop just outside the hotels and taxis are easy to get too. I honestly don’t have a bad thing to say!
Stayed 6 nights in Dec 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service
The hotel is marketed as a four-star, but I would rate it closer to a three-star. It’s a small property currently undergoing renovation, so you occasionally hear drilling, and the walls are quite thin—you can easily hear your neighbors. The dining options are very limited, with just one or two dishes to choose from, although you can opt for some fruit. The only standout feature is the beautiful beach, but the waves are huge, so be prepared—they are never small. As for entertainment, there’s almost none. You can make bracelets daily, do yoga at 9 a.m., and perhaps join a game of volleyball in the pool. Among the restaurants in the area, Chianti stands out as an excellent choice with delicious food and wonderful drinks. For those who enjoy Japanese cuisine, Umami is nice option. Choose the “All-Inclusive” as buying food separately will be expensive. In terms of value for money, it doesn’t match. For the same price, we can find a hotel that is 2-3 times better with excellent dining options and entertainments. Overall, this hotel is best suited for those who are not picky and don’t have high expectations. It’s a calm, quiet place with polite staff, but not much else to offer.
Stayed 6 nights in Dec 2024

10/10 Excellent

Shorena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Safe
Stayed 7 nights in Dec 2024

8/10 Good

Jose

Stayed 4 nights in Nov 2024

10/10 Excellent

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value! Great beach with excellent service thanks to Mauricio who worked tirelessly to make our vacation enjoyable. All staff super friendly though. Fabulous evening entertainment after Karaoke and Flamenco on Sunday especially. It’s a small property but that is just fine by us. LOVED eating at the Deck restaurant just about every night. Outside by the ocean with a la carte service and also multiple options from a buffet. Will definitely consider this hotel again when returning to the area.
Stayed 7 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is very intimate, quiet. That’s what I wanted not a huge hotel with hundreds of guest. It’s clean and I felt safe. Staff was available on the beach for orders. So you did not have to go anywhere if you wanted to lounge on the beach all day. Great place to relax, and they have a show, they play volleyball, pool excercise.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. We joined many hotel activities. The activity coordinators ( water aerobics and pool volleyball coordinator, cooking/craft activity coordinator, and yoga teacher) they all made incredible efforts for us and other guests to enjoy the time. The front desk staffs helped to find solutions to our needs. I also happened to meet the hotel general manager during one of the hotel activities and I appreciated the positive attitude from all the employees. I am glad that I stayed at this hotel. The water by the hotel was more blue than other areas. My daughter has a nut allergy so it would’ve been nice to have some information on the menus or tags about the ingredients or allergens so that we don’t have to ask every time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people good food
Stayed 11 nights in Dec 2024

6/10 Okay

Yamila Robledo, Lebanon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the service all aroung Chianti Restaurant is super mice, Did not like the noise.
Stayed 3 nights in Dec 2024

8/10 Good

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024