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Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cancun - All Inclusive

Deluxe Ocean View King
Royal Master Suite Hot Tub
Master Suite
Royal Suite King Hot Tub | Bathroom
Premier Superior Ocean Front Double

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Royal Master Suite Hot Tub

Royal Master Suite Hot Tub | Living area

Royal Master Suite Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area

Master Suite Ocean Front

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King

Premier Superior Ocean Front King

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite King Hot Tub

Royal Suite King Hot Tub

Royal Suite King Hot Tub

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Deluxe

Villa Deluxe

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble

Premier Ocean Front Doble

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Junior Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King

Deluxe Swim up King

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with hot stone massages, reflexology, or facials at Spa Fitness Center
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the location
  • Just a 2-minute drive from Forum Beach and a few minutes from Cancun Convention Center
  • Local-area shuttle service available for a fee
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1161 out of 2340 reviews
Rating 8 - Good. 615 out of 2340 reviews
Rating 6 - Okay. 283 out of 2340 reviews
Rating 4 - Poor. 141 out of 2340 reviews
Rating 2 - Terrible. 140 out of 2340 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Travelled with family, Business traveller
Liked: Amenities
This was our second time at this property. With perfect beach front, great pool, great food and amazing service we love it here! The kids club and gelato bar sealed the deal for my daughter. Our room was spacious and extremely clean. We loved taking hot baths on the balcony overlooking the ocean after a long day of swimming and ocean play. Close to shopping and Cocobongo. Highly recommend!
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie Green

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Expedia butler was excellent. We had a wonderful time and will definitely be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Loralie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience. We love the resort.
Stayed 8 nights in Jan 2025

10/10 Excellent

Renee, COLORADO SPRINGS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the rooms were fantastic. The bartenders at the swim up bar in the adults only pool were amazing. Agustin and Roberto were very attentive and always had our drinks ready.
Stayed 3 nights in Jan 2025

10/10 Excellent

Austin

Stayed 4 nights in Jan 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really happy to serve our needs. Their buffet was the worse we have had. The prime rib steak restaurant was closed due to remodeling but we tried it at the Italian restaurant and that was really good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time on our vacation to the Grand Park. Erika at the pool and our butler Jessica were amazing. They were both very attentive, always had a smile to greet us with and went above and beyond daily. They made us feel like we were family. We have been coming here for 5 years and will continue to stay at this resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Lemuel

Stayed 7 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Staff was extremely friendly and courteous. Plus the food and drinks were outstanding
Stayed 5 nights in Jan 2025

8/10 Good

Hamboluhle Berry Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at: many opportunities to purchase goods on the beach, few sporting opportunities like beach soccer and volleyball, with many options for after-hour festivities a 20-minute walk away from the resort. Though the occasional roach is unavoidable, the staff readily mops and cleans the resort by the hour. I would recommend staying at this resort and visiting Cancun.
Stayed 7 nights in Dec 2024

8/10 Good

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Artem

Travelled with family
Liked: Cleanliness, staff & service
Property is okay, just not luxury (at least not yet). Start off with negatives: 1) The property is undergoing construction, which was not disclosed on the website. So there was noise and not all amenities were open (hot tub, a main bar, etc). However, the new rooms should look really nice, so definitely worth waiting until construction is done to get the best experience. 2) Rooms were great, but no slippers or bathrobe was provided (even after we booked a spa treatment, we couldn't borrow the bathrobes for our stay). 3) The single-pane windows allow a lot of noise to come through the room. With the wind, it feels like we're inside a wind tunnel. 4) Mini fridge was refilled once during our entire week stay. When I called the front desk for service, they said to use the App to order it there. 5) The App itself. No one told us about the App or the code to log into it. You need it to book room service. Concierge was more concerned about the high-pressure sales pitch rather than the comfort of our stay. 6) Beach had no bar or food that can be brought when using cabana. Poor staff has to walk over to the adult pool in order to get drinks there and bring it down to you at the beach. Not a dealbreaker, but the service was slow. Now the good: 1) Property is centrally located in the heart of Cancun hotel zone, so easy to get to/from the airport. 2) The staff was great, especially Yolanda, who served us food/drinks at the beach when she was supposed to only serve drinks.
Stayed 7 nights in Dec 2024

4/10 Poor

Heriberto, San Francisco

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Dec 2024

8/10 Good

Luciano J

Travelled with family
Liked: Cleanliness, staff & service
The adults pool it was great, friendly staff.
Stayed 6 nights in Dec 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After a bit of reservation confusion at the beginning of our stay, the staff was able to accommodate us. Gerenimo was extremely polite, helpful and willing to problem-solve. Overall, we enjoyed our stay.
Stayed 4 nights in Dec 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Phone didn’t work and little bugs on the bed. View was amazing
Stayed 2 nights in Jan 2025

8/10 Good

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Chunmei

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A lot of remodeling or maintenance going on. Too noisy and couldn't open the balcony before 5PM.
Stayed 6 nights in Dec 2024

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Aline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was good and tried to help, but they didn’t have our room ready for the first night. Some of the concierge were pushy to sell their services. Food was above expectations. To be honest we had to eat out few times because the restaurant offered the same menu every night. Buffet had more options but the smell of grise was terrible
Stayed 7 nights in Dec 2024

6/10 Okay

Francisco De Assis Noronha De

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The hotel was an average hotel not a luxury hotel how they advertise. First night they didn’t have our room ready, so they gave us another room in another building that was in construction. Food in all 3 restaurants and the buffet was above average. The air circulation in the restaurants was terrible. So ours clothes were smelly when we left the restaurant.
Stayed 7 nights in Dec 2024

4/10 Poor

Rajib

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Clean the property, The buffet food was horrible, the service of the Japanese restaurant was terribly slow. The drinks menu were very limited, no options for scotch whiskey or high end liquors. There were water seepages at room.
Stayed 5 nights in Dec 2024

6/10 Okay

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group spent a week at the Grand Park Royal. The construction was still being completed although the main pool was open. Staff was fantastic a friendly and helpful. The beach was beautiful. Our only concern was the food. Other than the food cooked directly in front of you, the food was lukewarm at best, including at the a la carte restaurants. 6 members of our group ended up with vomiting and other stomach troubles.
Stayed 7 nights in Dec 2024