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Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
Exterior
Royal Master Suite Hot Tub
Royal Master Suite Hot Tub | View from room
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Royal Master Suite Hot Tub

Royal Master Suite Hot Tub | Living area

Royal Master Suite Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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Master Suite Ocean Front | Living area

Master Suite Ocean Front

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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Deluxe Ocean View Double

Deluxe Ocean View Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King

Premier Superior Ocean Front King

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite King Hot Tub

Royal Suite King Hot Tub

Royal Suite King Hot Tub

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Deluxe

Villa Deluxe

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble

Premier Ocean Front Doble

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Junior Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King

Deluxe Swim up King

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, body scrubs, or Swedish massages at Spa Fitness Center
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the beach and the clean accommodations
  • 6 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Forum Beach
  • Local-area shuttle service available for a fee
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
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Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
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Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1161 out of 2347 reviews
Rating 8 - Good. 617 out of 2347 reviews
Rating 6 - Okay. 283 out of 2347 reviews
Rating 4 - Poor. 142 out of 2347 reviews
Rating 2 - Terrible. 144 out of 2347 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

sumit

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Laura Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service
Multiple restaurants closed without notice multiple nights of our stay. Construction going on at ALL hours of the day. And night. Ton of beach, but only allowed to swim within maybe 50 feet of space. The member presentation is NOT 90 minutes. It’s over 3 hours.
Stayed 8 nights in Dec 2024

4/10 Poor

TImothy PL

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Main pool was closed with noisy and dusty renovation work VIP area jacuzzi did not work
Stayed 7 nights in Dec 2024

6/10 Okay

Kruti

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall we had a great stay. We were not aware that the big pool was under construction until we arrived so that was a bummer. The AC did not work in one of the rooms and they refused to give us another room saying they were “booked” until we complained again. The staff were overall friendly and the cleanliness of the room was great as well.
Stayed 6 nights in Dec 2024

2/10 Terrible

Sydney Paige

Disliked: Property conditions & facilities

4/10 Poor

Sonam, Hallettsville

Travelled with family and small children
Stayed 6 nights in Dec 2024

10/10 Excellent

Xenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're renovating the main pool currently. Too bad for the guests but great for future guests
Stayed 7 nights in Dec 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service
This is our 3rd time visiting this property! The staff is absolutely the best! Very friendly, helpful and always smiling and willing to assist. Furthermore our butler Jessica is so amazing and has been great every time we visit! She is very knowledgeable of the property and helped us with booking restaurants, cabanas, and anything else we need she would be able to assist! Also, Marie Josè works for the excursions and events part of the resort. She helped us book some excursions on several occasions. She’s very nice, knowledgeable of the different things you can do in Cancun! Definitely recommend her when staying there! The only thing this time that was a bummer was the construction on the pool. 😞 We wished it would have already been finished but we understand resorts have to make renovations so we didn’t let it prevent us from having a great time. The other pool on the resort was open and is nice also. This place is great and we will be back again in the future. As someone who has been here 3x I highly recommend this resort!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gherlyn Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, I loved that the beach was super close! The restaurants had amazing food options… the buffett could have been better. Entertainment was great! Loved the fun dancing lesson. Would definitely come back!
Stayed 3 nights in Dec 2024

4/10 Poor

Genavieve

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was completely under construction when we arrived. Very disappointing as Expedia did not disclose any warning. We spoke to the resort directly and they were very friendly but unfortunately this is Expedia’s fault as they are in charge of advertising the necessary information. Highly disappointed. I’ve been trying to get in touch with Expedia but of course I have not heard anything back! There is nothing wrong with this resort. This is Expedia's fault. Do as much research as possible before booking any resorts as they will not disclose any information that may lean you towards a different resort!
Stayed 6 nights in Dec 2024

6/10 Okay

Richard

Stayed 4 nights in Dec 2024

6/10 Okay

Ronak

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Cira

Travelled with family and small children
Liked: Staff & service, amenities
They have a lot construction
Stayed 3 nights in Dec 2024

6/10 Okay

Deepesh Ashok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience
Stayed 7 nights in Dec 2024

10/10 Excellent

Benny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming back to this property mainly because of the courteous staff. Well among other reasons are feeling safe, perfect location close to everything I wanted to be, easy public transportation. Though a portion of the property are being renovated, it did not bother my stay at all. There are other areas within the premises you can find to relax.
Stayed 7 nights in Dec 2024

8/10 Good

Claudia Ibeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. But if you travel with children below 4 years is not available options for play with water (pool)
Stayed 4 nights in Dec 2024

10/10 Excellent

Marie L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not revive any information prior to stay that pool was under construction. Smaller pool was crowded. Not given any VIP upgrades for Expedia status.
Stayed 5 nights in Nov 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Honestly. False advertising. They have a huge center pool in all the pictures that wasn’t even open when we arrived it was all under construction. Completely misleading. Other than that it was a wonderful stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vanessa Lynn, Fresno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that there was a bus stop right outside the hotel. You can pay $1 to get you to any destination on the hotel strip. The hotel staff was so nice and the hotel itself was clean. They were doing construction while we were there which was a bummer, but I do know once that is complete the hotel will be beautiful. It’s walkable to the beach and you can use the beach cabanas!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location walking distance to entertainment and shopping areas. Clean and beautiful views excellent service, stuff are very nice.
Stayed 5 nights in Dec 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Park Royal Cancun - A Detailed Review
The Grand Park Royal Cancun is an excellent choice for its prime location on the stunning Playa Blanca Cancun and the exceptional quality of its staff. Service: The staff at this hotel were generally, attentive, and genuinely warm. Their dedication to creating memorable moments is exceptional. Facilities: The hotel boasts two main pools, although one was under construction during our visit, which impacted the overall experience significantly. A standout highlight was the room service, included as part of the all-inclusive package Our swim-up room was spacious, well-equipped with essentials like irons and hair dryers, and meticulously cleaned daily. However, some aspects of the décor felt dated. Dining: The hotel offers five restaurants, each with its own charm. The oriental Koi restaurant and flora del Sol were our favourite. Challenges: Construction Work: The extensive renovations, including the main pool and beachfront restaurant, were not communicated prior to arrival. This was disappointing, and the front desk staff seemed dismissive of concerns. Future guests should be informed of such disruptions or offered compensation. Nothing was offered to us despite 12 hours of non stop drilling outside our room. Conclusion: The Grand Park Royal Cancun offers a beautiful beachfront location, exceptional staff, and standout perks like all-inclusive room service that elevate the experience. However, the ongoing construction detracted from the enjoyment. Rating: 3.5/5
Stayed 9 nights in Dec 2024

6/10 Okay

Kim, Folsom

Travelled with family
Liked: Cleanliness, staff & service
Property is undergoing major renovations. One tower is fully gutted/being rebuilt; and the entire main pool complex is not usable either. Adult pool is open for everyone. That being said, the premium tower we stayed in had amazing beach front views, and was far enough from the construction that it wasn’t super intrusive. The resort has wonderful staff and service. Our VIP butler Yajahira was fabulous—booking restaurants and beach cabanas for us and helping plan excursions. Food is average for an all inclusive; the buffet was hit or miss, but we really enjoyed the Italian and Asian themed restaurants. Would probably stay here again once the construction is finished.
Stayed 6 nights in Nov 2024

10/10 Excellent

Deep Uday

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was up to mark best decision of mine to take this resort there is only small negative point is not many veg options. Except that must go resort. Its near to downtown and many small shopping places!!!
Stayed 5 nights in Dec 2024

2/10 Terrible

Eugene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is a giant construction happening at the hotel which was not disclosed anywhere. The pool is closed, half of the restaurants are closed, it’s loud from 8am to 8pm so you can’t even open the balcony door to enjoy the views. Food is terrible and extremely limited. Service is also bad. Very understaffed hotel with huge lines everywhere, from check-in to restaurants.

2/10 Terrible

Justus

Travelled with partner
Disliked: Amenities
Very disappointed. I’m mad we stayed at this property. The construction was obnoxious and such an inconvenience. We didn’t know there would be construction on the pool OUTSIDE OF OUR ROOM. So loud and so ugly to look at. We would’ve chosen a different property had we known. Also the food was so gross. I’m not even picky but it was terrible. Me and my husband didn’t like most of the food there.
Stayed 5 nights in Dec 2024