Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, pool loungers
Sports facility
Exterior
Deluxe Ocean View | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    13 min walk
  • Forum Beach
    2 min drive
  • Cancun Convention Center
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 4

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About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request.
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with Swedish massages, aromatherapy, or body wraps at Spa Fitness Center
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Cancun Convention Center and 5 minutes from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Local area shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Flor de Sal
  • Grand Prime Rib House
  • Café Sole
  • El Mirador
  • Koi

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (7535 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 130
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups only
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Caribe All Inclusive Hotel
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Grand Park Royal Luxury Resort All Inclusive
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Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
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Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1157 out of 2347 reviews" "
Rating 8 - Good. 603 out of 2347 reviews" "
Rating 6 - Okay. 298 out of 2347 reviews" "
Rating 4 - Poor. 142 out of 2347 reviews" "
Rating 2 - Terrible. 147 out of 2347 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great. Once you get there you're always trying to sell you a timeshare. But that's in every hotel in Cancun. The room was okay we got Ocean View it was very clean. But the AC wasn't working, my friend had to upgrade her room and paid extra $200 to get another room but I seen was still not working perfectly. Food is okay but not great. Buffet food is mostly American food when we go to Mexico we want to eat Mexican food not American food like hash browns and pancakes we want tamales right?
Stayed 3 nights in Sep 2024

4/10 Poor

Jose

Travelled with partner
Disliked: Property conditions & facilities
Will go elsewhere next time. Be careful of the unannounced “government tax” that you’ll have to pay which isn’t part of the “all inclusive” $75 a night
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best place to stay for your vacation, place is clean, food is ok!! and the staff are helpful. I had a great time there. I'll be back☺️👍
Stayed 4 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was awesome
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine Ying Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended ! Very friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Terra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this place atleast 6 times and I love it!! The new taco bar was amazing, plus the new VIP check in when you book the Royal Tower. Only dislike I have is that the turndown service would just pop in your room as if they were watching u leave your room, numerous times they would barely knock or we would be on the rooftop terrace and they would just enter the room. Please add door bells
Stayed 5 nights in Sep 2024

10/10 Excellent

atef

Stayed 6 nights in May 2024

8/10 Good

Tommie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing only complaint is that the drinks were pretty watered down!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Sep 2024

8/10 Good

Rajesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be much better.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
It was just overall amazing!
Stayed 6 nights in Sep 2024

10/10 Excellent

Gurbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Awesome staff, good food.
Stayed 6 nights in Sep 2024

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Always feel safe here. Food is good
Stayed 5 nights in Sep 2024

10/10 Excellent

Nersik, North Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation at the Grand Park Royal. The restaurants were fantastic, and the food was absolutely delicious. The pools were perfect for relaxing. One even had a swim-up bar. The staff really made our stay special. They were all very friendly and always went the extra mile to ensure we enjoyed our stay. It was an overall wonderful experience! Special thanks to hotel’s concierge, Jessica Martinez. She was great and a big help throughout our stay. She handled all of our needs effortlessly, from restaurant and cabana reservations to making sure everything was set up perfectly. Every morning, she would greet us with a smile and share all the information we needed about the resort’s activities. Jessica truly went out of her way to assist us, and her kindness and attentiveness made our experience unforgettable. She was amazing to work with, and we couldn’t have asked for better service.
Stayed 6 nights in Sep 2024

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Shaleeza

Travelled with partner
Loved Damian at the adult pool and Alicia is amazing early morning at the breakfast hall at the restaurant ❤️
Stayed 7 nights in Sep 2024

6/10 Okay

Christy, Divide

Liked: Cleanliness, staff & service, property conditions & facilities
It was our 30th anniversary. First impression was pretty sad as far as not even a welcome drink. I mentioned it, and was just stared at. Was whisked away to try to get us to sign up for a “welcome breakfast “, ie, timeshare presentation. Our room was nice. Took 4 days of back and forth conversations with staff to get our room safe fixed. Always had to confirm our reservations with our assigned butler for restaurants, etc. so might have been less stressful to do it ourselves. Food wasn’t consistent or what was included, such as Saki. Asked for hot sauce and was handed tobasco. 😂 Didn’t know about a lot of the amenities or app for room service and other things until the last day by trying to order room service. Our toilet quit working the day before leaving. And …drumroll…cockroaches the size of small mice all over around the restaurant by the main pool while we were eating! Who knows where else! Saw a large turtle, wanting to lay her eggs. We were walking on the beach. Sat down to watch. It was dark. Security chased us off very rudely as well as the turtle with a bright flashlight. All in all, we made it nice and fun for ourselves and the rooftop bartender, Casanova, adult pool staff, views, tours were fun. Kinda felt like American Mexico. Guess we should have dived deeper into another area for Mexican culture. After all, that’s what we were there for!
Stayed 7 nights in Aug 2024

10/10 Excellent

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is phenomenal! The Asian and Mexican restaurants are a must. Italian was lacking. Jessica and yajira(the best) were attentive butlers..they booked our dinner reservations and our travel to and from the airport. We had balinese beds every day we wanted them either at the beach or the pool. Damian at the adults swim up bar kept our drinks filled. Snack bar was yummy, nachos, burgers, hot dogs and there was a pizza shack. Strawberry margaritas are a must have so delicious. Rooms were nice, beds comfy. Swim ups were a little smaller and plain compared to what we've experienced. Buffet was lacking especially at breakfast and the one night we had dinner there it was not good, other than the loafs of bread and butter😜. Otherwise I recommend this hotel for location and beach. Don't be afraid to take the city bus for a $1 it is crowded but gets you quickly and cheaply where you want to go. Karaoke and silent disco was so much fun. We definitely enjoyed our time here and can't wait to visit again.
Stayed 4 nights in Sep 2024

8/10 Good

Shahrukh

Liked: Cleanliness, property conditions & facilities
Over good stay
Stayed 7 nights in Aug 2024

8/10 Good

Emmanuel Sanchez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jami Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect for relaxing
Stayed 5 nights in Sep 2024

10/10 Excellent

Allison

Stayed 7 nights in Aug 2024

10/10 Excellent

Sayantan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property. The food is really good.
Stayed 5 nights in Aug 2024

2/10 Terrible

Maryna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac not working. Poor quality of food. Very old and unsafe buildings. Dirty pool.
Stayed 8 nights in Sep 2024