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Grand Oasis Cancun - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
On the beach, white sand, beach towels, beach massages
Aerial view
On the beach, white sand, beach towels, beach massages
Grand Ocean View | Beach/ocean view

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Air conditioning
  • Gym

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • Maya Museum of Cancun
    8 min walk
  • Iberostar Cancun Golf Course
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Grand Ocean View

Minibar, iron/ironing board, bed sheets

Grand Ocean View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, iron/ironing board, bed sheets

Grand Sunset View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Grand Standard

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2368)
The price is €527
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Occidental Costa Cancún All Inclusive

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1117 accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features like free WiFi in public areas and free self parking, plus 8 restaurants.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, facials, or massages at Sensoria Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This Art Deco Cancun property is smoke free.

Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge) up to 16.5 km

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Dos Lunas
  • Tun Kul Food Hall
  • Bahia Steak House
  • La Placita Fast Food
  • Hacienda Sarape

Things to do

  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (19063 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room

More

  • 4 casino gaming tables
  • 6 casino slot machines
  • Beach towels
  • Casino (538 square feet of space)
  • Casino VIP room
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • Sanitation services: USD 4.57 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 329 out of 1486 reviews" "
Rating 8 - Good. 249 out of 1486 reviews" "
Rating 6 - Okay. 287 out of 1486 reviews" "
Rating 4 - Poor. 232 out of 1486 reviews" "
Rating 2 - Terrible. 389 out of 1486 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Manuela

Food and drinks not good.
Stayed 5 nights in Sep 2024

2/10 Terrible

Jodian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sanita M

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Where do you being with this place the views are the only thing that is amazing. The hotel sucks and don’t get me started with the staff they are the most rudest people ever. The food suck if you want good food you have to pay an extra charge for everything I would never go back there
Stayed 5 nights in Sep 2024

6/10 Okay

Careene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A few cleanliness things would have made this property a lot better. Did not like the "push" for the Oasis membership. Felt quite deceived - was told it was a tour and free breakfast / massage only to then spend half a day (in our 4 day trip) in a presentation. Gustavo however was incredible - very friendly server who made us feel special.
Stayed 4 nights in Sep 2024

8/10 Good

Rommel Pagaduan, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

vinay

Stayed 1 night in Sep 2024

8/10 Good

Claudia

Stayed 3 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 % recommend
Amazing customer service
Stayed 1 night in Sep 2024

6/10 Okay

Hussein

Stayed 3 nights in Aug 2024

4/10 Poor

Sami

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Etleva

Liked: Cleanliness, staff & service, property conditions & facilities
Food , quite, served clin and people
Stayed 5 nights in Sep 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time
Stayed 1 night in Sep 2024

2/10 Terrible

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not go back
Stayed 5 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service
Great pool and friendly place
Stayed 1 night in Sep 2024

2/10 Terrible

JIMMY, Mount Dora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Gran Oasis Cancún, and it was, by far, the worst hotel experience I’ve ever had. **1. Food:** The food quality was incredibly poor. The meals were bland, lacked variety, and often seemed stale or overcooked. This is unacceptable, especially at a resort that markets itself as an all-inclusive. **2. Customer Service:** The customer service was shockingly bad. Staff were often rude, unhelpful, and seemed indifferent to guests' needs. Any attempts to address concerns were met with dismissiveness or complete inaction. **3. Cleanliness:** The resort is in desperate need of cleaning and renovation. My room was dirty, outdated, and poorly maintained. There were **roaches in the shower** and **mold everywhere**, making the space feel unsafe and unhealthy. **4. General Condition of the Hotel:** The entire hotel feels run-down and neglected. Common areas were not properly maintained, and the overall atmosphere was far from the relaxing, clean environment you’d expect from a resort in Cancún. I cannot recommend this hotel to anyone. For the price paid, you expect a decent level of service and quality. Sadly, the Gran Oasis Cancún failed miserably in both. Save your money and go somewhere else!
Stayed 2 nights in Sep 2024

8/10 Good

Mario

Stayed 1 night in Aug 2024

10/10 Excellent

Arshdeep Singh

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Good is not good, terrible service from staff. Smoking allowed everywhere and food next to the pool. Not clean super run down.
Stayed 4 nights in Sep 2024

2/10 Terrible

Carly

Travelled with family
Disliked: Amenities, property conditions & facilities
DO NOT BOOK HERE- what a joke for all inclusive - they had ONE bar open waited in line behind 20 people finally to get drinks which tasted bad , they had us wait 45 minutes in line for breakfast buffet that had NO FOOD and many of the restaurants were closed . All in all you’re way better off spending a little more money staying somewhere else & the beach had a lot of rocks
Stayed 1 night in Aug 2024

2/10 Terrible

Gabriela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nothing as we expected. We received such a poor treatment from the very first moment we stepped in their facilities. They do not let Uber or any taxi go further security to pick you up, you have to walk to the avenue (which is a long distance and its not safe at night) I complained through Expedia and they tried to emend the horrible customer experience that we went through. But nothing was worth this horrible experience. I definitely do not recommend. We Went for a bachelorette party and we left with the premise that we will never come back to this place.
Stayed 5 nights in Sep 2024

6/10 Okay

ALKA DEVI ALKA

Liked: Staff & service
Overall property is very tropical and beautiful…very friendly staff….Good food..it was a good experience but rooms are very outdated and when we checked in our rooms were not clean…they were very dusty..Beach is very beautiful but needs cleaning and also around the property they need good cleaning…
Stayed 5 nights in Aug 2024

2/10 Terrible

Marcela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room the ceiling had mold and all around the sink… for the price you pay and listed as a 5 stars resort.. not worth at all.. food is horrible lines to every restaurant! Front desk check in staff very rude. But the other staff very nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Arlynn

Stayed 5 nights in May 2024

10/10 Excellent

Phillip Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all those swimming area the beach sand and the different varieties of food available
Stayed 4 nights in Jul 2024