GR Solaris Cancun & Spa - All Inclusive

4.0 star property
VIP Access

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Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Body treatments, deep-tissue massages, Swedish massages, sports massages
Panoramic room, Balcony Double Ocean View | View from room
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, Balcony Ocean Front

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

GR Solaris Cancun & Spa - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Delfines Beach
Catch some rays at the beach or spend the day relaxing at GR Solaris Cancun & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
GR Solaris Cancun & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Delfines Beach. Free WiFi in public areas, free valet parking, and 3 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • For dining with garden views, stop by Cafe Solaris, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs, or facials at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and volleyball
  • Guests have great things to say about the pool and the beach
  • Within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course
GR Solaris Cancun & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At GR Solaris Cancun & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. A complete renovation of GR Solaris Cancun & Spa - All Inclusive was completed in 2021.

Smoking is allowed in designated areas at this 4-star Cancun property.

Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1808 out of 3971 reviews
Rating 8 - Good. 993 out of 3971 reviews
Rating 6 - Okay. 620 out of 3971 reviews
Rating 4 - Poor. 282 out of 3971 reviews
Rating 2 - Terrible. 268 out of 3971 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Oscar

Stayed 2 nights in Dec 2024

10/10 Excellent

Nikka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entertainment was outstanding , friendly staff, perfect for a family trip
Stayed 5 nights in Dec 2024

6/10 Okay

Terrill Jeffrey

Liked: Staff & service
Was VERY average , kinda boring aesthetically, small, food all taste the same wasn’t bad but just boring. Staff was friendly it was clean but not my jam. Overall just blahhhh
Stayed 7 nights in Dec 2024

2/10 Terrible

Angela Doy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff, extremely difficult to make restaurant reservations, very noisy
Stayed 3 nights in Dec 2024

6/10 Okay

Lisa

Stayed 4 nights in Dec 2024

6/10 Okay

Andrew Curtis

Stayed 5 nights in Dec 2024

4/10 Poor

??

Stayed 2 nights in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly
Stayed 10 nights in Dec 2024

4/10 Poor

Sareth

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
While the room was spacious and clean that's about all I can say that was good. Immediately upon check in we were told to download your app to make dinner reservations but no reservations were available for the duration of our stay ... had to get a concierge to make reservations then they were not at the time we requested (6:30pm) even though the restaurants had more than sufficient capacity. Not under your control but construction next door started before 8am and went til after 6pm. Food - with the exception of breakfast omelets and MarcoPolo ala carte appetizers - was warm at best. Liquor selection was bottom shelf and no options for wine selection. Fifth floor hallway also under construction / elevators were very slow. Late check out was not available. Employees were hot and cold - some friendly and other definitely had an attitude. I would not recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room and the food in the hotel, as well as all the entertainment provided.
Stayed 3 nights in Dec 2024

6/10 Okay

Whitney Lace, Bixby

Travelled with family
Liked: Cleanliness, staff & service
We’ve been to this property a couple times and this time was very disappointing. They were building a new hotel next to it so the building was so tall it blocked all the sun in the pool. Pool heater wasn’t working so water was freezing. We were never told how to make reservations at the other restaurants. The cafe buffet was ok food but last year was way better. they didn’t have two beds for us, even though that’s what we requested a year in advance. So my son and I had to sleep in same bed. just overall disappointed in this property and won’t be back.
Stayed 4 nights in Dec 2024

6/10 Okay

DULCE Yazmin CRISOSTOMO

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Saurabh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Young Mi

Stayed 4 nights in Dec 2024

6/10 Okay

Percilla

Travelled with family, Travelled with group
Liked: Cleanliness
Only one Buffett for breakfast and lunch and many times had to wait. Property next to GR is being redone and is under major construction. Nail spa left something to be desired. Water was cold at spa in showers and would not warm up. My massage therapist was very nice though.
Stayed 8 nights in Dec 2024

8/10 Good

Erika

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed for 7 days, overall had a great experience. Staff was friendly and helpful. Only complaint is the food, not good at all.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Viviane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location were wonderful as always. Two things that could have made the stay better would be if the hotel invested in heating at least the main pool. We barely went in because it was frigid. Also, I love the entertainment team. They always work so hard to make sure everyone feels comfortable, included and entertained. My only complaint is when they kept adding political views to the nightly shows. Regardless of how each person feels, we are on vacation to get away and to relax, not to be reminded of conflicting political issues. Felt like food at the buffet, despite the daily themes, were very repetitive. Needs more options.
Stayed 6 nights in Dec 2024

10/10 Excellent

Friedrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort has an awesome Staff; friendly and helpfull in all Things. If you have a Request or needsomething they are always beautiful and help you out. Resort is great; Food is great ; Rooms and Roomcleaning are beautiful. The Resort is clean ; we are very happy to stayed at this Resort all inclusive
Stayed 7 nights in Dec 2024

6/10 Okay

Patrice

Stayed 4 nights in Nov 2024

6/10 Okay

Setareh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Only if the hotel was not noisy due to renovation (or maybe other reasons) I would rate it 5star, everything was great just the noise of hammering, cutting, drilling was really annoying, first we thought it comes from neighbor construction activity but later we noticed there are some construction activity inside the hotel.
Stayed 9 nights in Dec 2024

2/10 Terrible

Victorious

Travelled with group
Disliked: Cleanliness, staff & service
The only good thing was it was by the beautiful ocean
Stayed 7 nights in Dec 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and insanely funny.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Currently construction going on next door so it’s loud and the view is blocked by a tall building being built
Stayed 4 nights in Nov 2024