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Emporio Cancun Optional All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Maya Museum of Cancun
    1 min walk
  • Tradewinds
    3 min walk
  • Cancun Bus Station ADO
    20 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2379)
The price is €525
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Occidental Costa Cancún All Inclusive

About this property

Emporio Cancun Optional All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
At Emporio Cancun Optional All Inclusive, hit the beach, dine onsite at CúA Culinary Artisans, or enjoy a drink at one of the resort's 2 poolside bars.
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Emporio Cancun Optional All Inclusive's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free self parking, plus 3 restaurants and 2 poolside bars.
  • Free self parking
  • Enjoy international cuisine with ocean views at CúA Culinary Artisans, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, bike rentals, and a playground
  • Guests have great things to say about the location and the clean accommodations
  • 7 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Emporio Cancun Optional All Inclusive offers its guests a children's pool, an outdoor pool, a waterslide, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 0 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 0 per day)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 495 for adults and MXN 320 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • CúA Culinary Artisans
  • Bacoli Trattoria
  • Sunset Grill
  • Legacy Room

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (8288 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 726 out of 1532 reviews" "
Rating 8 - Good. 331 out of 1532 reviews" "
Rating 6 - Okay. 194 out of 1532 reviews" "
Rating 4 - Poor. 122 out of 1532 reviews" "
Rating 2 - Terrible. 159 out of 1532 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel, and great service Fernando at the front desk was very helpful and made sure we had a warm welcome. All of the staff, waitresses, bartenders, housekeepers, were super nice and attentive. It was nice to get to know the staff and be recognized by them. Being in Cancun we all expect to not have any decent food however the food in the property was so good! Our only complaint is that one of our room’s had a leak coming from a light fixture. We called and had maintenance “fix” it but the patch that was placed fell off after a few hours and the leak continued. We notified the hotel days into our stay so I think they didn’t bother to move us to a new room. This was a very small issue to us compared to all the positive things we got to experience here.
Stayed 6 nights in Sep 2024

2/10 Terrible

jasmine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
You pay for what you get in this property. There’s 3/4 restaurants included in the all inclusive but only could find 2 which 1 closed at 5pm and the other one seemed to never be opened. The food in the buffet was super below par, it even made me sick! I was out for 2 days during my stay. They took 2 whole days to pick up plates outside of our room. They didn’t even want to change 50$ in USD to MXN currency…over all, if you want a hotel that’s close to beaches and bus accessible I guess it’s okay but I won’t stay here again. 2/10
Stayed 4 nights in Sep 2024

8/10 Good

Ricardo

Liked: Staff & service
Need maintenance
Stayed 6 nights in Sep 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

Enrique

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place
Stayed 2 nights in Sep 2024

10/10 Excellent

Nouri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, get the all inclusive if you plan to stay in the hotel, it is worth it
Stayed 2 nights in Jun 2024

6/10 Okay

Maria Cristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well to start off they need to take off the optional off, I thought it was part of the name of the hotel! Your only pay for flights and your hotel no food or drinks are included, so we had to pay extra for that and it was a lot! And the food was not that good! All together it was like $ 800 and person that we pay and like I side the food was not that good the rooms are to small, inside the restroom the showers need updates bc it looks like they have mole! Are AC was not working well so are room was mostly hot at nights. Last time for us at that hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rubi

Stayed 1 night in Aug 2024

8/10 Good

Héctor

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service is good but it should be considered to include the transportation service from the airport to the hotel
Stayed 1 night in Sep 2024

2/10 Terrible

irma

Stayed 3 nights in Aug 2024

6/10 Okay

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast is not so good
Stayed 6 nights in Sep 2024

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was memorable.
Stayed 6 nights in Sep 2024

10/10 Excellent

Wilderman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly
Stayed 5 nights in Sep 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything about the location and comfort was excellent. Food from buffet was always cold. They should work on a way to keep food hot. The food selection was only Mexican. There was no American options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good food and outer view is awesome viewing sea side
Stayed 4 nights in Sep 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very beautiful. We were upgraded to a beach front room near the adults only pool. It ended up being very loud. The extremely sweet front desk ladies were so kind to move us to a much higher floor were we had a beautiful beachfront view and a more peaceful stay.
Stayed 1 night in Sep 2024

4/10 Poor

Edison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If youre going to book the hotel the best option would be the all inclusive package. It was worth the price as you do have access to unlimited buffets throughout the day. The staff were very accomdating and polite. Never be shy to ask where something is as they will try their best to assist. The resort is right by the ocean so at night you can find peace with the waves.
Stayed 3 nights in Sep 2024

2/10 Terrible

Mirsada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Karla

Travelled with group
Disliked: Staff & service
Not a warm welcome
Food was great. Hotel rooms were basic and not dirty but not the cleanest. Hotel staff was friendly while at the eating areas but extremely rude and unwelcoming in the other areas of the resort. I was injured at the pool. Tiles were broken at the bottom of the pool floor and i cut my foot pretty badly. Staff was very rude about making sure i was ok and refused to give me an incident report number. I wish they were more accommodating to the people that are paying a good amount of money to be here.
Stayed 3 nights in Sep 2024

6/10 Okay

Mitchell

Liked: Cleanliness
Disliked: Staff & service
Stayed 9 nights in Sep 2024

10/10 Excellent

Deisy, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were very helpful.
Stayed 2 nights in Sep 2024