Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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Aerial view
View from property
Preferred Club Master Suite
Aerial view
Room, 1 King Bed, Ocean View (Preferred Club) | Beach

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Hot tub
  • On private beach
  • All-inclusive

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪9 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Deal of the Day

  • 33 sq m
  • Sleeps 4

Partial Ocean View Double

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean Front Double

  • 33 sq m
  • Ocean view
  • Sleeps 4

Deluxe Ocean Front King

  • 33 sq m
  • Ocean view
  • Sleeps 3

Preferred Club Double Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Partial Ocean View King with Balcony

  • 33 sq m
  • Partial ocean view
  • Sleeps 2

Partial Ocean View King

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

Premium Preferred Club King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

Premium Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View King

  • 33 sq m
  • Partial ocean view
  • Sleeps 3

Premium Preferred Club Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Preferred Club Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

  • 33 sq m
  • Partial ocean view
  • Sleeps 4

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Double Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Family Suite

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

Premium Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Cancun Convention Center
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at World Cafe, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, Swedish massages, or body wraps at Pevonia
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only One Elevator!! :(
Only one elevator worked. Waisted so much time waiting to get up and down from the hotel room. Think I deserve a discount…
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Great stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Tina

Stayed 6 nights in Nov 2024

6/10 Okay

Mohammad Saboor, TORONTO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Pedro

Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Travelled with partner
Liked: Staff & service, amenities
The toilet didn’t work for half of our trip - we had to add water to it to flush almost 4/7 days and we called twice for it to be fixed. The food was good and the beach was amazing but the place is a little run down. There was also only 3 working elevators, glad we were there before the rush that came on Sunday. Probably wouldn’t go back to this resort.
Stayed 7 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Stacey

Liked: Staff & service, amenities, property conditions & facilities
This property is extremely safe and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every summer we stay here for a week , beautiful beach , good food choices. Autism friendly . And safe. For our family … we have been here for the past 7 years..
Stayed 6 nights in Aug 2024

8/10 Good

Alexis Marie, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was wonderful! The food was nice and the staff was very kind! Only downsides were that the liquor/drinks served weren’t that strong, the water in the room smelled a bit odd (it’s probably just my imagination), but overall it was great
Stayed 3 nights in Dec 2024

10/10 Excellent

jasmine

Stayed 2 nights in Nov 2024

10/10 Excellent

yohannes Nadew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jossue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at this resort. Staff was very friendly, and made me feel at home.
Stayed 4 nights in Nov 2024

10/10 Excellent

edgar

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Shanoon

Liked: Cleanliness
Hotel was okay , not really a 5 start hotel as they claim , but it was decent.
Stayed 4 nights in Nov 2024

10/10 Excellent

genesis

Stayed 4 nights in Oct 2024

2/10 Terrible

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator not working entire vacation. Rooms very bad need major upgrade. Noisy AC. The entire vacation was bad. Pool tile broken everywhere. And lots more
Stayed 5 nights in Nov 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! The staff was exceptional. I love the beach area, safe and kid friendly.
Stayed 5 nights in Nov 2024

6/10 Okay

Ariana

Travelled with family and small children
Liked: Cleanliness
The rooms were definitely run down. My room in particular had condensation issues where everyone in our party tripped because of it. It wasn’t until more than halfway that they fixed the issue. The service at the pool area was hit or miss sometimes we were greeted right away other times I had to go find someone. The restaurants were ok. The room service was terrible there was not one menu item except the canned drinks that were good. The beach was awesome perfect location.
Stayed 7 nights in Nov 2024

6/10 Okay

Velma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough options for young children! Should at least have a playground! Thanks
Stayed 5 nights in Nov 2024

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and valuable premier services
Stayed 4 nights in Nov 2024

8/10 Good

Clementina Araceli

Stayed 4 nights in Oct 2024

8/10 Good

Ana Liz, San Antonio

Liked: Cleanliness, staff & service
The beach access was great. The food was mid except at El Patio ( their food was excellent). Very small hot tub for the property size
Stayed 4 nights in Nov 2024