All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.
Water activities
Land activities
- Fitness facilities
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Language
- Pilates
- Water fitness
- Yoga
Entertainment
- On-site entertainment and activities
- Theme parties
Not included
- Motorised water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkelling excursions
- Spa/beauty facilities and services
- Off-site tours
- Transport to off-site activities
- Kayaking included
- Sailing included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Water fitness classes/lessons included
- Volleyball included
- Scuba diving excursions not included
- Snorkelling excursions not included
- Scuba diving certification not included
- Motorised water sports not included
- All available drinks included
- Spa/beauty facilities and services not included
- Transport to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Yoga classes/lessons included
- Pilates classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Language classes/lessons included
- Onsite entertainment and activities included
- Service charge included
- Cooking classes/lessons included
- Additional service charge accepted
- Surcharge for bottled wine
- Minibar (all drinks included)
- All non-motorized water sports included
- All land sports and fitness activities and facilities are included
- Theme parties included
Property Features
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun property is smoke free.
- 414 guestrooms or units
- 10 levels
- 4 buildings
- 6 dining venues
- 5 bars or lounges
- Deli
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Games room or arcade
- Pool or billiards table
- Corner/local shop
- Terrace
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- On-site shopping
- Bellhop
- Lift
- No smoking on site
- Bar on the beach
- Bar by the pool
- Swim-up bar
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 4
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
, Parking (limited spaces)
Transport
-
Property shuttles: Area shuttle
-
Parking: Free valet parking and self parking
Room Amenities
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Stocked minibar (free)
- In-room dining (24 hours)
- LED television
- Cable channels
- Coffee maker
- Bath or shower
- Housekeeping (daily)
- Nightly turndown service
- Hairdryer
- Safe
- Dressing gowns
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout curtains
- Air conditioning
- Ensuite bathroom
- Wardrobe or cupboard
- Desk chair
Food & Drink
World Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Portofino – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Himitsu – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Gaucho – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
El Patio – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, Access to hot tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Golfing nearby
- Fitness classes on site
- Sailing on site
- Beach volleyball on site
- Kayaking on site
- Yoga classes/instruction on site
Spa Services
Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
- Number of treatment rooms 6
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Steam room in spa
- Reflexology
- Sports massage
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
Pet Policy
- Pets: USD 65 per pet, per night
- Only dogs are allowed
- Maximum 1 (weight limit: 22 lb per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
- Noise-free rooms not guaranteed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Comprehensive recycling policy
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Pets cannot be left unattended
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Pets allowed in specific rooms only
- Staff wears personal protective equipment
- Masks are available to guests
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Protective clothing is not available to guests
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property does not follow regional sanitisation guidelines
- Property does not follow a brand or regulatory agency's sanitisation guidelines
- Onsite COVID-19 testing (Antigen) is available
- LGBTQ friendly
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: USD 65 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Cancun Dreams Sands
- Cancun Sands Resort
- Dreams Cancun Sands
- Dreams Resort Cancun
- Dreams Sands
- Dreams Sands Cancun
- Dreams Sands Cancun Resort
- Dreams Sands Resort
- Dreams Sands Resort Cancun
- Sands Cancun
- Dreams Sands Cancun Resort Spa All Inclusive
- Dreams Sands Cancun Resort Spa
- Dreams Sands Cancun Resort All Inclusive
- Dreams Sands Resort All Inclusive
- Dreams Sands Cancun All Inclusive
- Dreams Sands All Inclusive
You should know
- For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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