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Crown Paradise Club Cancun All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
Honeymoon Room
Honeymoon Room
Garden
Billiards

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • 42.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • 38.25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, (4031)
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About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Delfines Beach. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, massages, or body treatments at Spa Acqua Di Mare
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes by foot from Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This Cancun property is smoke free.

Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.97 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1127 out of 3216 reviews
Rating 8 - Good. 820 out of 3216 reviews
Rating 6 - Okay. 593 out of 3216 reviews
Rating 4 - Poor. 334 out of 3216 reviews
Rating 2 - Terrible. 342 out of 3216 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grace Marie Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! We loved how friendly the staff was and how quickly they helped with anything you needed.
Stayed 3 nights in Jan 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Information for restaurant reservation is not given to you at check in was is terrible and makes the experience difficult. Some people are great with a drink and others aren’t. Beds are hard, rooms needs maintenance. Shower tub seemed to be falling apart, towel racks needed to be tightened. TV continuously kept shutting off. We called for help with no resolution. We told the front desk and no resolution. Found a huge cockroach in our room in day 4. Staff isn’t very friendly and gives attitudes. Found a few great waiters and stuck with them. Asked for more pillows and covers and received them. Food was good. Los gallos restaurant was very delicious.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ravi Shankar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience staff is not at all helpful… rude behaviour never going back
Stayed 5 nights in Jan 2025

6/10 Okay

Ramona K

Travelled with partner
Liked: Cleanliness
We were not happy with this property. While checking in, the front desk was not friendly or welcoming and seemed bothered by questions. They only wanted to make sure you understood if you lost the room card, towel cards or towels, there was a $50 fee each if they needed to be replaced. When we got to our room, it smelled like an old musty basement and made all of our clothes smell. The bed was rock hard and so uncomfortable. It was very hard sleeping here. The safe was broken and didn’t work and we had to go to the front desk to ask to get a new one because it’s hard getting anyone on the phone. The bottle of champagne in the room was a nice touch but unfortunately there were no glasses to drink it. We asked for glasses several times but they were never brought up. They offer room service for an extra $5 each time you call but they don’t answer the phone when calling for room service. We got through once out of the 4 times that we called and then it took over an hour to get our food. The drinks were very watered down and getting service by the pool was almost nonexistent. The food at the buffet was pretty bad, the restaurants were a little better but you had to make reservations in order to dine. The best part were employees in the restaurants and the cleaning ladies. They were very welcoming, friendly and efficient. It was disappointing and I would not stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

6/10 Okay

WEI

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The food is no good, not so many choices, the seafood restaurant is disappointing.
Stayed 5 nights in Jan 2025

8/10 Good

Matt

Travelled with partner
Liked: Staff & service, property conditions & facilities
Jesus was excellent help !!
Stayed 3 nights in Jan 2025

8/10 Good

Kevin

Stayed 6 nights in Jan 2025

10/10 Excellent

santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities
Nice location but service was bad
Stayed 6 nights in Jan 2025

10/10 Excellent

DAYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

LUZ MERCEDES MORENO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se robaron el dinero despues de cancelar el paquete alas dos horas de recervar
Stayed 6 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We were really happy with our room (with spa tub on club floor), resort was amazing with lots to do including 4 pools, direct beach access, night club, theatre, nightly shows and more. The staff was absolutely wonderful, especially in the buffet area. We would definitely stay again!
Stayed 8 nights in Dec 2024

6/10 Okay

Lizbeth

Stayed 6 nights in Jan 2025

4/10 Poor

Dustin Kaleb Cain

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Review Incoming… We have stayed here before so we knew what we were paying for the price. 1. do not come here if your looking for somewhere quiet/ adult only - it is a FAMILY resort. With one adult section 2. the service was over all mid tier - however a few shoutouts go to the pool bar guy havier- and 3 people from the 8th floor lounge Carlos, Jerry and maria - they were all so lovely and welcoming. 3. the food is below mid. The american breakfast on the 8th floor lounge is the best breakfast- the lunch options are slim because the burgers taste horrible and the fries are soggy - you can order room service but it will take over an hour to get it - buffet food wasn’t very good either - i’m not even a picky eater and i can always find something to eat. the restaurants are a bit better - we like Wayne’s Boots and the italian and mexican place was alright. but if your looking for good food then skip 4. the pools were freezing . Our entire week there we had one day with a hotub and it was only one of them so you had 30 adults crammed into one spot - took a bunch of people complaint for them to actually do something about it 5. there’s nothing going on. the activities are next to none Nor even a bubble party or a foam party. there’s no energy and it’s boring 6. Watch your drinks at the On site disco - my boyfriend got roofied and has been sick for 2 days now. No security at the disco or anything- we’re just glad he’s okay. 7. The rooms are pretty decent - we always get the
Stayed 6 nights in Jan 2025

8/10 Good

Wilson

Travelled with group
Liked: Staff & service, amenities
Liked it for what it is but not something on the wow factor but if your on a budget it's a great place customer service needs to do a lot better I had a hard time getting in touch with them.
Stayed 4 nights in Dec 2024

8/10 Good

Mia

Stayed 6 nights in Jan 2025

4/10 Poor

amanda

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed at the property in Jan and the hot tubs were not working except for one of the days out of 5. When staff was informed they stated they had other things to worry about. My safe battery was low and o was unable to use the safe and it was never fixed. The bartenders and servers were very friendly. There is a lot of maintenance that is needed around the property. Including the elevators. The restaurants had great service. I would definitely look for a different resort to stay at on my next visit to Cancun
Stayed 5 nights in Jan 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Arelis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good , clean , room need a update, and the schedule of the restaurant I didn’t like , but everything else was fantastic
Stayed 5 nights in Jan 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Jackqueline

Travelled with family
not head pool and the buffet not good, but the restaurant very good
Stayed 7 nights in Dec 2024

2/10 Terrible

Tiffiney

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Out of beach towels daily, couldn’t make reservations for restaurants so had to stand in line at 2:00 pm to try to make one, only 2 towels left in bathroom, no wash cloths or hand towels, burgers and hot dogs every single day served by the pool, nothing else, food was not great and drinks were horrible.
Stayed 6 nights in Dec 2024

8/10 Good

Omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Place was fun for the kids overall. The pools were all COLD. It would make it better if they were temperare controlled waters. We went in January whens its breezy. Great shows at night. Fun.
Stayed 3 nights in Jan 2025