Pillows City Hotel Brussels Centre

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room
Shower, rainfall showerhead, free toiletries, hair dryer
Bar (on property)
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • Galeries Royales Saint-Hubert
    ‪4 min walk‬
  • Brussels Park
    ‪4 min walk‬
  • Square Brussels Meeting Centre
    ‪6 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪27 min drive‬

Room options

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Family Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Grand Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Pillows City Hotel Brussels Centre

Hotel with a 24-hour fitness center, a short walk to La Grand Place
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 10-minute walk of La Grand Place and Royal Palace of Brussels
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 45 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 29 for adults and EUR 12.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour fitness centre

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 12.50 for children
  • Self parking fee: EUR 45 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews" "
Rating 8 - Good. 271 out of 1001 reviews" "
Rating 6 - Okay. 43 out of 1001 reviews" "
Rating 4 - Poor. 7 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff upgraded our room to the bigger room which in the corner separated from the other rooms which was so quiet. The staff are helpful whenever we asked them any questions. The breakfast was great with many selection. It is close to the central station and meeting place for tours.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 3 nights in Sep 2024

10/10 Excellent

Olufunmilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay at a Perfect Location
Where do I start. I chose Pillows based on the fantastic reviews and I must say they are all true. The check in was quick and efficient, got an upgrade without asking, staff very friendly and willing to help, smell of reception always welcoming. The bed and pillows are so comfortable, the room is beautiful, bathroom awesome. The location is amazing. Just around the corner to Grand Place. Very easy walk. Loved every minute of our stay at Pillows. Will definitely stay here next time in Brussels and look out for the hotel in other cities. Thank you Pillows for the amazing time and the personal welcome note which I have never received in any of the hotels I have stayed. Please keep it up.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very quiet but had almost no view at all due to closeness to adjoining building. Room had poor lighting and was too dark giving a depressing feeling. Room safe and mini fridge were difficult to access and use due to low placement in closet too close to side of bed. Glass shower wall was modern looking but lacked safety decals. Shower floor very slippery. Shower great however. Breakfast also great.
Stayed 6 nights in Oct 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious quiet room near train station
Stayed 3 nights in Oct 2024

10/10 Excellent

Jalaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Brussels Central Station. Perfect location, easy check-in, luxurious bedding and shower products. Perfect resting spot after two long travel days. We only had a short night/day in Brussels and this hotel was ideal for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Brussels
Our stay at Pillows Brussels was wonderful. The staff was friendly and helpful, our room was clean and spacious and the location was excellent. We had dinner at The Living restaurant one evening. Food was excellent. One of the best meals we had on our trip. Would recommend Pillows.
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pillow hotel is very confident for the first timer in Brussels. The hot spot is walkable and it is within city centre, we almost do not have to take any public transport. The only thing that the hotel can improve is to have a power point inside the bathroom or next to the mirror, so that the guest can also blow their hair and check themselves. This is the only thing that the hotel is lacking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple
Large room's, very clean and excellent service. Hotel has a lovely chilled vibe. Great location, 5 minute walk from Brussels Central train station and 10 minute walk to square and The View Ferris Wheel. Would stay again in a heartbeat.
Stayed 2 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience in Brussels
We had an amazing stay at the Pillows City Brussels. The staff were second to none, beyond friendly answering any questions we had with the upmost courtesy. Had a fabulous meal at the cozy restaurant. The hotel is wonderfully located minutes from the central railway station and wonderful restaurants in the old town. I would highly recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Othello

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Othello

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel—the central location, the beautifully appointed rooms, the bathroom (love it), and the outstanding staff. This was a great pick for me and my five friends. Very well done Pillows!
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were great. We arrived late and the lovely man at the front desk gave us good recommendations of where to eat. The room was clean and spacious l. Of we come back to Brussels I will defiantly be back to stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Henry Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2024

10/10 Excellent

César

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent the people
Stayed 1 night in Sep 2024

10/10 Excellent

Remia, Carlsbad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are excellent. they go out of their way to help customers. location is excellent- right next to Brussels central train station. the biggest cathedral is also next to the hospital. pick up and drop off to Luxembourg/Dinant tour are walkable. can walk to important tourist places. building has at least 3 different facades, take note. it looks different from all directions. food is excellent like their burger, fries and ham and cheese!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Staff & service, amenities, property conditions & facilities
A pleasant surprise from our previous hotel. Would recommend to anyone visiting Brussels
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the family room - it was huge, extremely clean and modern. Hotel smells fantastic from the Pillows candle, as do the toiletries.
Stayed 2 nights in Sep 2024

10/10 Excellent

CHARLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice establishment. The staff was very friendly and accommodating. The hotel is within walking distance of the rail system, restaurants, and shopping. Great location!
Stayed 10 nights in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and attentive
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mardia, Monterrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Experience, I will for sure come back.
Stayed 2 nights in Aug 2024