8/10 Good
Linda
2 Nov 2024
Liked: Staff & service
Front desk was very good - efficient check-in and out and concierge was very helpful regarding helping me easily get to all my outings. The hotel is very well situated in Brussels’ Grand Place area and the subway, buses, trams and taxi stand are all a few metres from the hotel entrance. My room on the 6 th floor was very spacious and comfortable layout with excellent bathroom layout and best shower re easy to use hardware and water flow/ temperature. The 6 th floor was very quiet which I appreciated and the daily cleaning service was first rate. The main lobby is very tired looking and needs a complete redesign. Room service food was very poor quality and way over priced. The Restaurant Barcine sb shut down as its menu and service is poor and my croquet Barcine was served hit on the outside with cold meat and cheese in the inside! Latte was way overpriced compared to all other restaurants in the area. And their product line was very limited - no Perrier, no Coke of any kind. So great staff and location and room but hotel needs a renovation and the restaurant quality needs a much required rethink and improvement.
Linda
Stayed 7 nights in Oct 2024