2/10 Terrible
Arlene M., St Petersburg, FL
21 Jan 2025
Disliked: Cleanliness
Booked because of "paved roads" to the cabin.
After booking, there was a snow storm warning so I decided to lose two days to be safe. The staff was friendly and changed my booking out an extra day which I did not ask them to do, but I felt was kind and the right thing to do. I was traveling alone with my dog. While I know friends in Blue Ridge, I wasn't sure if they would stop in to pick me up for dinner, so had to list them, their name, ages, vehicles they drive, etc. Booking alone was so much stress I should have known that this would not end well. Their rental agreement which I signed in many forms several times, stated that they are not responsible for bad directions, blaming GPS, but their directions were no better, they were not responsible for bad weather, or no cell service. This would seem reasonable if you had been traveling several times a year in the mountains, for several years, and never were restricted from getting to your cabin by a thick sheet of ice on a steep mountain road, while driving a four wheel drive truck and sliding backwards down the road. There was no cell phone connection, so I was completely alone with my dog and had no idea how long I'd be stuck there. After over an hour a nice man got me out and I luckily, found a dog friendly hotel in downtown Blue Ridge because I was never able to get to the cabin due to ice covered roads for the remainder of my stay.
Arlene M.
Stayed 5 nights in Jan 2025