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The Chace

3.5 star property

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Photo gallery for The Chace

In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Lobby sitting area
Garden
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
London Road / Toll Bar End,. 0, Coventry, England, CV3 4EQ
  • Coventry University
    ‪5 min drive‬
  • Coventry Transport Museum
    ‪6 min drive‬
  • University of Warwick
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Chace

Hotel in Coventry with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Chace offers 17 accommodations with safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at The Chace. During your stay, you'll be close to University of Warwick. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 9 minutes by car from University of Warwick and 14 minutes from Warwick Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The business-friendly The Chace also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Coventry hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Londons Restaurant - Onsite restaurant.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Londons Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Chace Hotel
The Iliffe Hotel
The Chace Coventry
Laura Ashley The Iliffe
The Chace Hotel Coventry

The Chace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Friendly staff. Good price. Nice clean room. Great breakfast
Stayed 1 night in Oct 2021

10/10 Excellent

Sajida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern design of the room, with the victorian style furniture in the lobby and exterior building. Clean and comfortable stay. Breakfast and dinner were both great
Stayed 1 night in Sep 2021

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Was upgraded on room. Lovely staff. Shame it’s being turned in care home
Stayed 1 night in Sep 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
A good and comfortable stay
Stayed 1 night in Sep 2021

10/10 Excellent

Laurence

Stayed 1 night in Sep 2021

2/10 Terrible

Antony

Stayed 1 night in Sep 2021

2/10 Terrible

Manjit

Business traveller
Disliked: Staff & service
Not worth the stay
No ac in this hotel and you pay up to £100 per night This hotel needs up dating.
Stayed 2 nights in Sep 2021

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
Really nice stay, thanks to the easy going and friendly staff! Dinner exceeded our expectations, and the waitresses were so sweet and patient with our demands. Dont hesitate to pick this one!
Stayed 1 night in Sep 2021

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is set on the outskirts of Coventry and the outside does not look very pleasing but it is well maintained inside and the deco reflects modern. The bed was smaller than i expected plus the view was not the best unfortunately.
Stayed 1 night in Aug 2021

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming , helpful and professional. Made me feel at home, they were very cheerful and relaxed even though very busy with a wedding party. Room was comfortable had a great nights sleep ,food was excellent , great breakfast. Well done everyone and thank you
Stayed 1 night in Sep 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Beautifully decorated throughout, huge bedroom, great bathroom, incredibly comfortable bed, lovely service. What more can you ask for? Had an evening meal and breakfast and both were delicious. Steak salad starter was cooked to perfection and was a steal at £8, while we genuinely thought we were undercharged when discovering the chef special pork fillet was only £14! Thoroughly enjoyable visit and such a shame that it appears to be closing down at the end of the year
Stayed 1 night in Aug 2021

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Could not find a single problem with our stay. Cleanliness, friendly staff, especially Emma, beautifully decorated hotel, fabulous breakfast and such a comfy room. On reading some reviews you would be worried about staying here but don't be. We would definitely have no problem returning.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not what we expected
Checking in was easy and the receptionist was very helpful. The toilet in the en suite bathroom was sealed to say it had been cleaned. However, this was not the case. On reporting this to the receptionist she came and cleaned it herself. I also gave ger the stained throw to take away with her. The meal we had there was lovely and we were given complimentry drinks for the issues we had with a room. For a Laura Ashley hotel I thought it would have been of a higher standard. Little things like holes on back of bathroom door not filled in where coat hook and lock had been. Bedroom doores could be updated or fresh coat of paint.
Stayed 2 nights in Jul 2021

8/10 Good

Nataleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice getaway dor couples
The staff service is excellent, very friendly and helpful. The only change we noticed was the weekend staff were not as engaging and appeared more lapse in their customer service. The cups in the restaurant we not very clean, had marks and even a dead fly, the staff need to check the tables before seating guests to ensure all tableware are clean and ready for guests to use.
Stayed 3 nights in Jul 2021

10/10 Excellent

Steph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great find!
A very enjoyable stay - the staff were wonderful & nothing was too much trouble. The food was delicious & the room very comfortable. would recommend & would stay there again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Kevin

Stayed 1 night in Jul 2021

6/10 Okay

Michelle

Liked: Cleanliness
Anniversary stay
The hotel looked good in the common areas but our room was Superior and we can’t work out why as the pictures showing superior rooms did not look like the one we were in it was small and only had one bedside table as there wasn’t room for two and the shower cubicle was tiny the cleaner had left a bottle of cleaning fluid in the bathroom and when we brushed our teeth before bed the cold water was Luke warm it was slightly cooler in the morning but still a bit warm. There was only one pillow per person. Breakfast was included and OK but if I had paid £15 for it I would be disappointed. There was a communal jug for juices with no sanitiser near the jugs and the same with the tongs for pastries I ordered toast and received one and a half slices and my poached eggs were more like hard boiled. The flower vases on the breakfast tables were not in the freshest condition and the water looked murky in the vase.
Stayed 1 night in Jul 2021

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Jeanne

Stayed 1 night in Jun 2021

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely outstanding staff couldn’t do enough for us. My Laura Ashley friends came for afternoon tea and they showed us around all the principle bedrooms. Absolutely wonderful! There was a wedding also during the 39 rule covid and they really made their day special. Fabulous chef edible flowers on my poached egg for breakfast!
Stayed 1 night in Jun 2021

8/10 Good

Nidhi

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good staff
We had a lovely stay at the hotel. The lady on the check out was extremely helpful. She was willing to accommodate my "work from hotel" arrangements, which was very thoughtful of the staff. Many thanks
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness and staff
Stayed 1 night in May 2021

8/10 Good

K A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent food. A very nice property.
Stayed 1 night in Dec 2020

10/10 Excellent

Faye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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