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 Birmingham •1 Room
 Birmingham • 1 Room
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Penns Hall Hotel

0-star property
Penns Lane Walmley, Sutton Coldfield, England (01) 562 1066
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3.0 out of 5
See all 10 ebookers Reviews

"Excellent location plenty of parking and easy checkin check out " More

By a verified traveller on Sun 15 Dec 2019

Points Of Interest

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Penns Hall Hotel, you'll be close to Castle Vale Central Park. You'll find features such as free self-parking, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Club Room Restaurant
  • English breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by car from National Exhibition Centre and 13 minutes from Bullring & Grand Central

Penns Hall Hotel ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Penns Hall Hotel

Everyone (4) Business (2) Couples (1) Family (3)
1 out of 5
I didn't even check in and u still taken my money out account

Posted by on 11 Jul 2020

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1 out of 5
Awful Stay Rooms over priced - out dated, holes in doors and walls, mismatch furniture, carpet and curtains. Slow restaurant service - Half clear your table and serve other guests, bar staff supply incorrect drinks, not all food ordered is received.

Posted by on 10 Feb 2020

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5 out of 5

Posted by on 22 Dec 2019

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5 out of 5
Excellent location plenty of parking and easy checkin check out

Posted by , from Bournemouth on 15 Dec 2019

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1 out of 5

Posted by on 5 Aug 2019

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3 out of 5
The pool and spa are lovely. Very few tea bags and milk for a family.

Posted by on 25 Jun 2019

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2 out of 5

A bit disappointing overall.

Cons: Customer service could be more friendly and accommodating. The carpeting in older part needs to replacing and would benefit from an overall facelift.
The "refurbished" room I was in the first night was small, had frosted glass and the hum of a generator and it was really cold. There was what appeared to be red wine splashes on the wall and the back of the leather chair. I had to move to a different older but larger room for the second night and at least it had a view of the garden, no generator noise and was warmer. I had asked for an extra blanket but it was never brought to the room.

Posted by , from London on 30 Apr 2018

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Comment from Hotel Management

2 May 2018 by D Thewlis

Thank you for your feedback, I am very sorry to hear that you had a negative stay at our hotel, I will speak to the Front of House team to make sure that all customer;s feel welcomed straight from arrival. We are constantly making improvements from the feedback that we receive and hope if you do choose to visit our hotel again we will be able to change your opinion on our hotel. Regards

4 out of 5

Relaxing enviroment

Good value for money, the stuff were friendly and approachable. Meals at the hotel were exceptional and in-expensive.

Posted by on 1 Feb 2016

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4 out of 5

Overnight stay

Overnight stay for the first time. Reception staff helpful and welcoming. Hotel undergoing a small refurb to public corridors but not a problem. No work going on during evening etc. Room comfortable and quite spacious but always seem to get the room farthest away from registration??? Happens everywhere?? Is it me??? King size bed... nice. Quick drink in the bar on arrival - very welcoming staff...Restaurant booked for dinner for two of us... set menu for £23 each... perfect meal. Excellent starter ... main course beef cooked perfectly... dessert spot on !! Excellent service and value. Didn't use leisure facilities on this occasion but leisure complex looked a good size. Ample parking and easy to find. Will be staying again....

Posted by on 17 Jul 2015

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4 out of 5

Goed voor een paar nachtjes

Jammer dat de kamers zo gehorig zijn. De hele nacht door hoor je van alles van binnen- en buitenuit doorheen de muren, plafonds en vloeren.

Posted by on 10 Apr 2015

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About the Penns Hall Hotel

Location Penns Lane Walmley, Sutton Coldfield, England B76 1LH

Renovations + Closures

The following facilities are closed for Christmas Day:

  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Property Features

Penns Hall Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. A fitness centre, a sauna, and spa services are also featured at the business-friendly Penns Hall Hotel. Self parking is free. This Victorian Sutton Coldfield hotel is smoke free.

  • 170 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Sutton Coldfield Chester Road Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Penns Hall Hotel offers 170 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This Sutton Coldfield hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

  • In-room dining (24 hours)
  • Television
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Club Room Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 5.75 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Birmingham Hotel Sutton Coldfield
  • Ramada Birmingham Sutton Coldfield
  • Ramada Sutton Coldfield
  • Ramada Sutton Coldfield Birmingham
  • Sutton Coldfield Ramada
  • Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
  • Ramada Hotel Sutton Coldfield
  • Ramada Birmingham Sutton Coldfield Hotel

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.