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New Hall Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Hall Hotel & Spa

Exterior
Indoor pool
Front of property
Deluxe Double Room
Outdoor dining

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Gym

Explore the area

Map
Walmley Road, Sutton Coldfield, England, B76 1QX
  • Sutton Park
    5 min drive
  • The Bridge Restaurant
    1 min walk
  • Sutton Coldfield Station
    5 min drive
  • Birmingham (BHX)
    27 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 49 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Moor Hall Hotel, BW Premier Collection

Pool
Spa
Parking included
Free WiFi
4.0 out of 5, Very good, (534)
The price is €130
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Moor Hall Hotel, BW Premier Collection

About this property

New Hall Hotel & Spa

Family-friendly hotel with a full-service spa and a golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at New Hall Hotel & Spa. During your stay, you'll be close to Sutton Park. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, facials, or body wraps at New Hall Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, an outdoor tennis court, and a gym
  • 5 minutes by car from Sutton Park and 8 minutes from Castle Vale Central Park
New Hall Hotel & Spa offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 5 meeting rooms available. An indoor pool, a health club, and a sauna are also featured at the family-friendly New Hall Hotel & Spa.

Smoking is allowed in designated areas at this 4-star Sutton Coldfield hotel.

For a fee, guests can enjoy full breakfast daily.
New Hall Hotel & Spa has a restaurant on site.
The Terrace Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 22.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Terrace Restaurant

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Golf course
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Private picnics
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 349 out of 520 reviews" "
Rating 8 - Good. 128 out of 520 reviews" "
Rating 6 - Okay. 27 out of 520 reviews" "
Rating 4 - Poor. 10 out of 520 reviews" "
Rating 2 - Terrible. 6 out of 520 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

ryan

Disliked: Staff & service
Not great for the price we paid/
The milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some. Bed sheet had blood stains on it. Bathroom sealing had mould. For the price I paid I expected a lot b er ter than this
Stayed 1 night in Aug 2024

10/10 Excellent

Isatou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So beautiful and with wonderful staff
The property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Stayed 1 night in Jun 2024

10/10 Excellent

L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
Stayed 3 nights in May 2024

10/10 Excellent

NYREE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic buildings, great staff, good spa facilities, relaxing stay
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

ABID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful building and grounds
I stayed in the room called Sirius which is one of the larger rooms with plenty of space and had windows facing 3 different aspects. Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea. Nicely maintained grounds with walks into some woods. Couldn’t figure out why it’s not a 5 star.
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For one night it was just perfect and very close to the airport (which was my reason for staying)
Stayed 1 night in Apr 2024

10/10 Excellent

Annelise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My daughter birthday celebration food staffwas so pleasant. Hotel staff i give 10. Function room Stunning.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Stayed for my wife’s 40th, the service from every member of staff was excellent, it’s a beautiful hotel, we will definitely return. There were little extras such as balloons and fizz in our room along with a handwritten note for my wife, we also loved relaxing in the pool and spa area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Break
Lovely, comfortable hotel in a beautiful setting. Pool,jacuzzi, steam room and sauna very pleasant. Very helpful and friendly staff and good restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Amenities
What a beautiful place to stay, steeped in history. Staff amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hall is a beautiful old building and has been kept to a very high standard. The staff are just so friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanting to be close to great food and other fun in Birmingham but away from the stress, New Hall was perfect for our group of five friends. The spa and their staff don’t get enough praise. The lounges and gardens and drinks make for easy unwinding. Of course, the grounds and the atmosphere are the draw. I was expecting to be overcharged for services as a result but they really provided value. The actual bedrooms (at least ours) were smaller and not fancy but they did leave nice treats for my birthday :)
Stayed 1 night in Mar 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
This venue exceeded our expectations. We were staying overnight after a long drive at the end of a working day, heading on to an appointment next day. We'd chosen New Hall due to the location and possibility of some pampering. What we hadn't factored in was the quality of the restaurant. I feel churlish for having called to check that feeding vegans would be OK. There were several excellent vegan options on the dinner menu and on the breakfast menu. Service was excellent and the chef is a genius. Spa next morning did not disappoint. A steam room with genuine heat and steam! a good (small) sauna, lovely pool, all spotlessly clean and well attended. One of the best value stays we've had in the UK. Highly recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Perfect 2 night get away. Great dinner, amazing breakfast, super service. Tip top and will return for sure
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Hotel Spa, room was superb, every staff member was happy and had time for you. The Spa was a dwlight to yse with a decent hot sauna & Steam room, jacuzzi jets were wonderfully powerful & a lovely pool to swim in. The bar food was great & the resturant food the next day was very tasty. Was an absolutely pleasure to stay there, coulfnt failt it.
Stayed 2 nights in Feb 2024