Alexandre Hotel Gala

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VIP Access

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

All-inclusive

Room service

Hot tub

Pool

Spa

Explore the area

Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

Veronicas Strip
4 min walk
Troya Beach
5 min walk
Playa de las Américas
6 min walk
Tenerife (TFS-Tenerife South)
18 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Minibar, in-room safe, desk, blackout curtains

Standard Room, Balcony

30 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Club Alexandre Superior Room

33 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Room, Multiple Beds

29 sq m
Sleeps 4
2 Twin Beds and 1 Queen Bed

Standard Single Room, Balcony

Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly hotel with 2 outdoor pools and a full-service spa

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Alexandre Hotel Gala offers 308 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

During your stay at Alexandre Hotel Gala, you're just a quick walk from Playa de las Américas. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

Free WiFi
Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
Self parking available for a fee
Take a swim in the 2 outdoor pools or soak in the spa tub
Treat yourself to massages, hydrotherapy, or body wraps at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and fitness classes
Within a 15-minute walk of Siam Park and Playa de las Américas

Some rates at Alexandre Hotel Gala are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alexandre Hotel Gala offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 323 square feet (30 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Alexandre Hotel Gala. Parking is available for a fee.

This 4-star Arona hotel is smoke free.

Alexandre Hotel Gala has a restaurant on site.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking on site (EUR 10 per day)

Food and drink

1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

2 outdoor pools
Fitness classes
Arcade/games room
Archery
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Playground
Sauna
Shopping
A hot tub

Family friendly

2 outdoor pools
Arcade/games room
Children's pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Library
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre (323 square feet of space)
A meeting room

Outdoors

Garden
Pool sunloungers
Terrace

Spa

Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Hot tub

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Bidet
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Satellite channels
TV

Food and drink

Minibar

Connecting rooms available
Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: EUR 10 per day
Late check-out is available for a fee (subject to availability)
In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gala Hotel Tenerife

Gala Tenerife

Gala Tenerife Arona

Gala Tenerife Hotel

Hotel Gala Tenerife

Hotel Gala Tenerife Arona

Tenerife Gala Hotel

Tenerife Hotel Gala

Hotel Gala Tenerife

Alexandre Hotel Gala Hotel

Alexandre Hotel Gala Arona

Alexandre Hotel Gala Hotel Arona

Alexandre Hotel Gala Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Leila Sadat

Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice setting, excellent restaurant, friendly staff.

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

3 Jun 2024

Stayed 3 nights in May 2024

8/10 Good

Conner

Travelled with group

31 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean & Tidy

Stayed 5 nights in May 2024

10/10 Excellent

Helen

Travelled with partner

27 May 2024

Fabulous hotel!

Stayed 7 nights in May 2024

4/10 Poor

Thomas

Travelled with partner

26 May 2024

Disliked: Cleanliness

Dirty, noisy, poor food quality.

Stayed 5 nights in May 2024

10/10 Excellent

Javier

19 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in May 2024

10/10 Excellent

Tiziana

14 May 2024

Stayed 5 nights in May 2024

10/10 Excellent

b

Travelled with family

13 May 2024

Don’t take any food options

Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.

Stayed 2 nights in May 2024

8/10 Good

Irene

Travelled with family

11 May 2024

Liked: Staff & service, property conditions & facilities, room comfort

Hôtel très bien placé proche plage de las americas et proche bars branchés, restos boutique etc. Seul hic le petit déjeuner qui est vraiment de mauvaise qualité.

Stayed 5 nights in May 2024

4/10 Poor

Jamala S

Travelled with family and small children

8 May 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, amenities

Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.

Stayed 6 nights in Apr 2024

10/10 Excellent

Kate

18 Apr 2024

Stayed 3 nights in Apr 2024

4/10 Poor

Nilesh

26 Mar 2024

Disliked: Cleanliness, amenities

Stayed 8 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with group

20 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good staff, ideal location, very clean and good range of food

Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Travelled with family

26 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night

Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

5 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2023

10/10 Excellent

Benjamin

Travelled with group

4 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.

Stayed 3 nights in Jun 2023

8/10 Good

Shabneez

18 Mar 2023

Stayed 5 nights in Mar 2023

2/10 Terrible

Adrian

Travelled with group

13 Feb 2023

Disliked: Staff & service, amenities, property conditions & facilities

Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere

Stayed 4 nights in Feb 2023

10/10 Excellent

Chris

Travelled with family

29 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2023

10/10 Excellent

Richard

Travelled with family

7 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise find

Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.

Stayed 6 nights in Dec 2022

10/10 Excellent

Dylan-Kai

17 Sept 2022

Stayed 7 nights in Sep 2022

10/10 Excellent

Barbara

Travelled with family

26 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.

Stayed 7 nights in Aug 2022

8/10 Good

Peter

Travelled with partner

11 Jun 2022

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other

Stayed 7 nights in Jun 2022

8/10 Good

Ana Maria Ojeda

Travelled with family

18 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location near the beach (although rooms facing the main street are suffering from the surrounding noise). Good quality of facilities and amenities. Good food, and excellent staff (reception, animation, restaurant)

Stayed 9 nights in Apr 2022