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Kaai 11

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kaai 11

City Deluxe Suite, Riverview
Panoramic Riverside Room | View from room
Terrace Suite, Amazing Riverview | Terrace/patio
Terrace Suite, Amazing Riverview
Terrace Suite, Amazing Riverview

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sint Michielskaai 11, Antwerp, 2000
  • Plantin-Moretus Museum
    7 min walk
  • Take 5 Minutes In Paris
    2 min walk
  • Antwerp-South Station
    4 min drive
  • Antwerp (ANR-Antwerp Intl.)
    19 min drive

Room options

View all photos for Character Loft Suite, Riverview

Character Loft Suite, Riverview

Character Loft Suite, Riverview

  • 60 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite, Fantastic Riverview

Loft Suite, Fantastic Riverview

Loft Suite, Fantastic Riverview

  • 45 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Riverside Room

Panoramic Riverside Room

Panoramic Riverside Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Deluxe Suite, Riverview

City Deluxe Suite, Riverview | Living room

City Deluxe Suite, Riverview

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Suite, Amazing Riverview

Terrace Suite, Amazing Riverview | Living room

Terrace Suite, Amazing Riverview

  • 45 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cityview Room

Cityview Room

Cityview Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Kaai 11

Riverwalk Antwerp guesthouse in Sint-Andries with a coffee shop
A coffee shop/cafe, express check-in, and express check-out are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include multilingual staff.
Kaai 11 offers 6 air-conditioned accommodations with espresso makers and complimentary bottled water. Each accommodation is individually decorated. Memory foam beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Antwerp guesthouse provides complimentary wireless Internet access. Cable television is provided. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

During your stay at Kaai 11, you're just a quick walk from Nationalestraat. Free WiFi in public areas and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Within a 10-minute walk of Plantin-Moretus Museum and ModeMuseum
There's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, multilingual staff, and express check-in are also featured at Kaai 11.

This 4-star Antwerp guesthouse is smoke free.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 coffee shop/cafe

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Individually decorated
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 29 to August 18:
  • One of the dining venues

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Children 13 years old and younger aren't allowed at this property.

Property is also known as

Kaai 11
Kaai 11 Antwerp
Kaai 11 House
Kaai 11 House Antwerp
Kaai 11 Guesthouse Antwerp
Kaai 11 Guesthouse
Kaai 11 Antwerp
Kaai 11 Guesthouse
Kaai 11 Guesthouse Antwerp

Kaai 11 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 107 reviews" "
Rating 8 - Good. 36 out of 107 reviews" "
Rating 6 - Okay. 8 out of 107 reviews" "
Rating 4 - Poor. 5 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Check in experience poor no emails recieved, Poor communications. Room great clean spacious great view. Only compliant was hard to check in
Stayed 1 night in Apr 2024

4/10 Poor

Carlo

Disliked: Staff & service
Disappointing stay
I specifically chose this hotel for free parking, but when we arrived we were told there was no free parking due to construction. We were directed to a parking lot that was 3 hours max, so we then had to find another parking lot 1KM away that was 20 euro. The hotel should not list free parking on Hotels.com if there is none. Additionally, the wifi didn't work, and we were unable to leave our suitcases at the reception during the day as they only staff the reception a few hours per day. This should not be a four star hotel.
Stayed 1 night in May 2022

10/10 Excellent

Philip

Stayed 3 nights in Sep 2021

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in a cool setting
Amazing smooth stay at the beet location in town
Stayed 7 nights in Apr 2021

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Antwerp at the best location
Simply amazing stay - superb location - great facilities - nice kitchen and just great vibes !
Stayed 10 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Good stay
Stayed 1 night in Jan 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, went there to get engaged and all good
Stayed 2 nights in Jul 2020

10/10 Excellent

ludo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Hongbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jay, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, excellent room and nice location
Stayed 1 night in Jul 2019

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was extremely helpful & polite, a credit to your hotel. Location is good especially as there is a large, free car park 1 minutes walk away.
Stayed 1 night in May 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough though not finished well
We had a small room, (which was probably the cheapest) probably too small for the furniture that was in it. In general the recently refurbished building has been done to a high spec but the finishing has had very little thought to it. E.g: The wardrobe in the room could only be opened using one door, the other door was held shut by the curtain rail and hence only half the wardrobe could be accessed. The shower screen had two opening doors but only one can be opened due to the bathroom sink, no bother but seems crazy to spend the money on an opener only to find it can’t be opened. There were no plugs near the bed, phones (I.e. alarm clocks) had to be plugged in across the room. Aircon/heater only seemed to work during daytime Positives: fittings were of a high spec, plenty of coffee
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Antwerp.
We loved this place overlooking the river in Antwerp. Located near the main sights and restaurants. They brought us a great breakfast for a small charge.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quaint and modern. Very spacious flat with kitchen, living room and views of the canal. Easy check in and out. Comfortable bed. Quiet. Only minus was some of the furniture could use replacing..badly marked. And bathroom floor around shower needs repairs.
Stayed 1 night in Apr 2018

8/10 Good

Joris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

David, Golcar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place even got to entertain friends in the apartment

10/10 Excellent

Jacob, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Space at a Reasonable Rate
We booked this room on a last second decision to go to Antwerp. We could it have been happier. The room was comfortable, good view, and more than anything, very well designed and decorated. My only advice is to check that the door codes work after checking in before that staff leaves for the night. It's a small hotel with a small staff so they're not always on site. We found out our front door code did not work and after a few calls were able to get a hold of someone to change it. Regardless, it's a beautiful space at a reasonable rate that should always be booked full!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, very friendly, very homely, great value for money

2/10 Terrible

Marcia, Canada

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
The place looks ok from outside, however is not very functional for many reasons: - there is no hotel service at all - no elevator - digital lock didn't work - the only person leaves at 5pm

8/10 Good

Mark, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The "Cosy Room" was great
We had the “cozy room” on the first floor. While it did not have a view, it had its own courtyard which was great. However, it was very quiet and great for sleeping. The room was also very modern and confortable. The location was a 10 minute walk to both the historic district and to the art district. There were many good, local restaurants within 10 minutes as well. Unlimited free parking is right across the street. Great hotel if you want something small, intimate and modern.

10/10 Excellent

john, paris

Liked: Cleanliness, staff & service, room comfort
Very cosy
Well located ,charm and design splendid view on the Escaut river