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Van der Valk Amsterdam Amstel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Van der Valk Amsterdam Amstel

Front of property – evening/night
Terrace/patio
Couples treatment room(s), body treatments, facials, massages
Comfort Triple Room
Penthouse Suite (South)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Gym
  • Room service
  • Laundry
  • Bar

Explore the area

Map
Joan Muyskenweg 20, Amsterdam, 1096CJ
  • Ziggo Dome
    5 min drive
  • Johnny River
    1 min walk
  • Overamstel Station
    8 min walk
  • Amsterdam (AMS-Schiphol)
    19 min drive

Room options

View all photos for Penthouse Suite (North)

Penthouse Suite (North)

Penthouse Suite (North)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite (South)

Penthouse Suite (South)

Penthouse Suite (South)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

Business Room

Business Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Comfort Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

In-room safe, desk, iron/ironing board, cots/infant beds

Comfort Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Van der Valk Hotel Amsterdam Zuidas

Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (358)
The price is €141
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Van der Valk Hotel Amsterdam Zuidas

About this property

Van der Valk Amsterdam Amstel

Eco-certified Amsterdam hotel in Amsterdam East with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Van der Valk Amsterdam Amstel offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials and body treatments.
Our customers tell us they can't get enough of Van der Valk Amsterdam Amstel's great location. During your stay, you're just a quick walk from Amstel Business Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Amstelle
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the breakfast and restaurant
  • Just a 5-minute drive from Ziggo Dome and a few minutes from RAI Exhibition and Congress Centre
Van der Valk Amsterdam Amstel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the eco-certified Van der Valk Amsterdam Amstel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Amstelle - This restaurant specializes in local and international cuisine and serves lunch and dinner. Reservations are required.
Buffet 't IJ - This buffet restaurant specializes in local and international cuisine and serves dinner only. Open select days.
Bar Moqum - This bar specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 23 for adults and EUR 11.50 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Amstelle
  • Buffet 't IJ
  • Bar Moqum

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

The listed deposit applies to bookings in the Suite, Family Suite, Junior Suite, Penthouse Suite (North), and Penthouse Suite (South). There is no deposit for all other room types.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11.50 for children
  • Self parking fee: EUR 20.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Van der Valk Hotel
Van der Valk Amsterdam-Amstel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Hotel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Amsterdam
Van der Valk Amsterdam Amstel Hotel Amsterdam

Van der Valk Amsterdam Amstel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic view, great rooms, tasty breakfast buffet!
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was miserably hot and sticky. We hardly slept, having to lay on top of covers for 3 straight nights. Made at least 2 requests to address the AC temp, but nothing they did resulted in a cooler room. Other than that, we enjoyed the property and location. Really close to train station. Nice onsite bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel. Second time staying here. Rooms are spacious and stunning decor (altho some wear and tear in the rooms). The jet bath is incredible! The breakfast buffet is also great, lots of choices depending on what you fancy. I do think some of the food could be seasoned better but still good. The train station is a 5 minute walk from the hotel so easy connections to central Amsterdam and other places. Room service pizza is quick and delicious. All in all a fabulous stay and would recommend for couples looking for a romantic getaway and want some peace and quiet but still within distance to the sites!
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid to stay this hotel if you expected a 4 start
My experience at this hotel was extremely disappointing. If it were a 2 star hotel, I might have understood, but this establishment is far from deserving four stars. The hospitality, the quality of the staff—none of it met the standards one would expect from a 4star hotel. This experience reminded me that stars are not just about having facilities. The mineral water provided in the room could not be opened without a bottle opener, yet no opener was provided. When I inquired at the front desk, I was told that they often forget to place them in the rooms due to the high number of rooms, but at that moment, they had none available. As a result, I tried to open the bottle by other means and ended up injuring myself. The staff were unhelpful and lacked any motivation. They did not assist with our luggage, even though we were struggling with back pain. The prices were set high, but the service did not match the cost. Furthermore, the location is far from the central area, and while the proximity to the subway station is highlighted as a plus, the station leading to the city center was closed, forcing us to rely on taxis. Waiting for a taxi took a long time, making it inconvenient for both business and leisure. I chose this hotel because of the advertised sauna and spa, but found only one small, overcrowded sauna in operation. The so-called heated pool was outdoors and too cold to use. Here’s a piece of advice: Always read reviews starting with the negative ones.
Stayed 5 nights in Aug 2024

4/10 Poor

Craig

Disliked: Staff & service, amenities
A really disappointing stay at a hotel I’ve stayed at several times before and never had issues. Long queue to check in due to there not being enough staff. I informed reception my wife was allergic to feathers and they assured me the room contained no feathers. When we got to the room, two of the four pillows contained feathers as did the cushion on the armchair. We called reception to get them removed and replaced immediately but were just on hold for the minutes before someone hung up! Tried contacting reception via WhatsApp and they got back to us eventually. Someone removed the pillows/cushions and have us one strange pillow to replace them. We asked for another but were told there were no other pillows on the property which was bizarre. Nobody bothered to check on the welfare of my wife who had been exposed to feathers. Robe and slippers no longer provided - have to pay extra to rent those now! Went to the spa and two of the steam rooms weren’t working properly. On checkout the receptionist asked how my stay was to which I replied it was ‘OK’ but she didn’t probe to find out why it wasn’t excellent which seems quite a basic requirement. Overall extremely disappointing/dangerous and we won’t be staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

james

Stayed 2 nights in Aug 2024

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property and I would highly recommend it. It was clean, modern and all the staff were very helpful. This hotel is outside of the town centre so we took taxis everyday in just as an FYI I wouldn't let this put you off though it's a stunning hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to train into town centre
Stayed 3 nights in Aug 2024

10/10 Excellent

Laia Segovia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la estancia. El personal era amable, el check in, out fue rapido. Pero solo nos dieron una tarjeta para dos personas.
Stayed 1 night in Jun 2024

8/10 Good

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel for a great price. The rooms are a little too dark for me, but the service was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Grit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel ..
Stayed 1 night in Aug 2024

10/10 Excellent

iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff where lovely & went the extra mile always. bar staff especially. very modern and well maintained. good stay :)
Stayed 4 nights in Aug 2024

10/10 Excellent

Precious

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Van der Valk Hotel Amsterdam-Amstel was a pleasant and comfortable experience. The hotel features modern, well-maintained rooms that provided us with a restful environment after exploring the city. The staff were attentive and courteous. The location of the hotel is a definite plus, which made getting around Amsterdam straightforward and convenient. In summary, the Van der Valk Hotel Amsterdam-Amstel provided a comfortable and convenient base for our visit to Amsterdam, and we would gladly stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Florin, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly the staff are and I enjoy the breakfast very much! I didn’t like I had to pay for universal plug in! I think naturally they should just provide it and take it back like other hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

helen Claire beeston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not the best. No transfers offered and spa is outsorced. The team at the bar needs cocktail training love their effort and kindness but the basics like a margarita should be a given.
Stayed 3 nights in Jul 2024

8/10 Good

Claudine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Not central but quick and easy to get there by public transport. Spa was lovely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Bethiana, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Its was a nice hotel and the staff was friendly. Modern hotel
Stayed 3 nights in Jul 2024

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, location, and facilities are great. TLDR: Some things could've been better specially considering the price of the stay. I'd most likely come back to this hotel. Things to note prior to booking: Facilities lacking an ice machine. Had to go to the bar to get ice and they could not provide me a bucket of ice. Bar only open until midnight so I couldn't get ice from midnight to whenever they open. Requested more coffee pods at 5am as we had to be at the airport for 8am but there was no room service at that time. Slightly disappointing service hours for a 4-star hotel. The beds are very comfortable, bed holds heat well. I prefer sleeping when it's cold so this was not a plus for me. Just my preference, did not affect the rating of the place. Room thermostat resets once a day back to 21 Celsius. Very annoying when you're jetlagged and trying to sleep then it gets hot all of a sudden. FYI: Does not have NA-style electrical outlets. I thought maybe they'd have the combination-style receptacles due to their clientele. Did not affect my rating of the hotel.
Stayed 7 nights in Jul 2024