Riverfront Amsterdam hotel in Amsterdam East with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Ruby Emma Hotel Amsterdam offers 286 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.
Bathrooms include complimentary toiletries and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Ruby Emma Hotel Amsterdam's great location. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and coworking space.
Free WiFi
Continental breakfast served daily for a fee
Amenities include a front-desk safe, a car charging station, and a multilingual staff
Onsite recreation includes bike rentals
Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
6 minutes by car from Oosterpark and 6 minutes from Rijksmuseum
As a guest of Ruby Emma Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruby Emma Hotel Amsterdam also features express check-in, express check-out, and a front-desk safe.
This 4-star Amsterdam hotel is smoke free.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Languages
Dutch, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Electric car charging station on site
Off-site parking within 164 ft (EUR 25 per day)
Food and drink
Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24 for adults and EUR 24 for children
Things to do
Bike rentals
Family friendly
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Vending machine
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Coworking spaces
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hairdryer
Private bathroom
Towels
Entertainment
42-inch LED TV
Premium channels
Satellite channels
More
Desk
Energy-saving switches
Individually decorated
Individually furnished
Laptop-friendly workspace
LED light bulbs
Safe
Soundproofing
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately EUR 24 for adults and EUR 24 for children
Nearby parking fee: EUR 25 per day (164 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO
Ruby Emma Hotel Amsterdam Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel itself was fantastic, great staff, clean, modern and everything you could want.
The location meant a lot of travelling and the expense involved. Also avoid the vending machines, which charge but don't dispense. Even for water!
We stayed here for 4-5 nights and enjoyed our stay. The price for breakfast was a bit steep. Room was nice and quiet. Easy to catch subway to downtown, like a 10-15 minute ride. Glad to come back and rest quietly. Would stay here again. not alot of restaurants around the hotel. McDonalds was your only option. Hotel has a high priced Italian to the top of the hotel otherwise it was mostly bar food.
Very nice hotel. Good location by the metro lines 51/53/54
It is self check in there but there is usually some people around to help. We had a mates twin room which was good but the shower is clear glass and opaque divider so bare that in mind depending on who you are sharing a room with.
Breakfast is continental only with a good spread of meats, yoghurts and pastries.
Nice bar area with plenty of space to work
Ben
Stayed 3 nights in Sep 2024
10/10 Excellent
REN
10 Sept 2024
Everything is convenient and relaxing hotel. Friendly staffs we really enjoyed.🤗
Ruby Emma is a modern hotel, all works with a touch on a iPad in the room. Night lights works with sensors so, if you like pitch black night to sleep but want to find your way in the room, a night light will turn itself on as soon as you stand up (very clever touch). The room we stayed was sound proof... I would stay there again!
MARCO
Stayed 3 nights in Sep 2024
6/10 Okay
Subrina
Travelled with family
9 Sept 2024
Disliked: Staff & service
The room wasn’t cleaned properly and the floor wasn’t vacuumed for the entire week of our stay. Kind of disappointed
When booking the hotel, it was important for me that breakfasts were included (so as not to waste time searching for a morning meal). When booking, it was indicated that they were included, but then I had to pay extra. I also indicated payment upon arrival, but the money was withdrawn in advance without notifying about it, linking a card is a mandatory condition when booking.
Great room with good facilities. Didn’t do breakfast in hotel - way too expensive- but found this great cafe 150m away next to the Amstel. Fantastic food and service.
The employee of the night was really rude and ask me to pay taxes and don't let me go in my room during more that one hour.. it's was a very unacceptable situation, because the taxes was already paid and it was 1 am and my son was of 5 years was alone in the room