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4.0 out of 5

"Quirky hotel and lovely staff. Lack of airconditioning detracted from our stay - our room was at the top of the hotel, and remained at the daytime tem ... " More

By a verified traveller on Wed 26 Jun 2019

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Loft

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Medium Double Room (Max 2 Persons)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Medium Triple Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Medium Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Max Brown Hotel Museum Square, part of Sircle Collection. During your stay, you're just a quick walk from Van Gogh Museum. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Van Gogh Museum and 6 minutes on foot from Leidseplein
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Max Brown Hotel Museum Square, part of Sircle Collection ratings based on 47 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Max Brown Hotel Museum Square, part of Sircle Collection

Everyone (32) Couples (4) Family (2)
2 out of 5
Room was so much smaller than any photos advertised. The switch right above our bed had metal spikes and wires sticking out and the shower was so blocked it flooded every time, even after maintenance plunged it.

Posted by on 30 Jun 2022

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Comment from Hotel Management

24 Jul 2022 by Team Max Brown

Dear Daphne, Thank you for your candid feedback it means a lot to us! We are disheartened to know that your stay did not meet your expectations. We took your note regarding the shower into action. Hope to welcome you back again in the near future. Warm regards, Team Max Brown

3 out of 5

Posted by on 14 Mar 2020

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4 out of 5
Quirky hotel and lovely staff. Lack of airconditioning detracted from our stay - our room was at the top of the hotel, and remained at the daytime temperature of around 30 degrees all through the night even though the outside temperature dropped significantly. Open windows and a fan had no impact so we had three poor nights' sleep. Otherwise it would have been a very comfortable room.

Posted by on 26 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Telka Knapen - Hotel Manager

Dear guest, Thank you for taking the time to write a review. We appreciate your feedback. We are very happy to read that our staff was able to make your stay remarkable. However, it saddens us to read that you did not have a good night sleep. It is correct that we do not have A/C in the rooms (yet). Normal Dutch summers do not get very hot and these were some unusual times. We do hope that you will consider us for your next visit to Amsterdam. With kind regards, Telka Knapen - Hotel Manager

5 out of 5
Excellent location and hotel. Traditional stylle house so it is snug in rooms and in staircases . We loved it.

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Telka Knapen - Hotel Manager

Dear Guest, Thank you for the kind words in regards of your stay. We hope to welcome you again in the nearby future. Kind regards,

5 out of 5
The property was in a really nice quiet area in Amsterdam. As the building is old, although the decor is modern, the stairs are slightly steep and narrow compared to what you get in the UK. There is a lift though.

Posted by on 17 Mar 2019

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Comment from Hotel Management

22 Mar 2019 by Telka Knapen - Hotel Manager

Dear Guest, We appreciate you time to write this feedback. Our hotel is situated in authentic canal houses, therefore some parts of the building are still in its original state. We choose to remain the original stairs, to keep the charm of a canal house. However, as you have mentioned, our guests can still make use of the elevato to provide more comofort. We hope to welcome you again in the future! With kind regards,

5 out of 5
Good location near museums and easy walk to the city center

Posted by on 26 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Telka Knapen - Hotel Manager

Dear Guest, It satisfy me to read that you enjoyed the location. I hope you took good avantage of it, so you could discover Amsterdam to the fullest. We hope to welcome you again in the nearby future. With kind regards,

5 out of 5
Lovely little hotel. Situated in the museum quarter. Walking distance to super area of restaurants. Breakfast was delicious and plenty of it! Would definitely recommend it.

Posted by , from Bournemouth on 9 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by T. Knapen

Dear Vic, We appreciate you feedback! It is wonderful to read that you have enjoyed your stay with us. We hope to see you again, so we can create another great experience for you. Thank you! Kinds regards, Telka Knapen - Hotel Manager

4 out of 5
The hotel is located at Museum Square which is nicely located fir the arts but a little far from Dam Square and Central Station which is a good 40min walk. The hotel is small and quirky, which is its selling point. Rooms are a little small but adequate for what you need. Room was cleaned daily but sheets not changed which would have been a nice touch. Hotel staff were polite and overall our stay was nice. I would be happy to stay there again however next time my personal preference would be to stay closer to Dam Square

Posted by on 18 May 2018

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Comment from Hotel Management

18 May 2018 by Telka Knapen- Hotel Manager

Dear Guest, Thank you for taking the time to give us your feedback about the stay! We are happy to hear that the location fits perfection to you! We Always want to share our local tips for the best tips! Hopefully, we can welcome you back here in Amsterdam for more special memories! Warm regards,

5 out of 5

Everything exceptional

No faults whatsoever, staff were friendly and created a great atmosphere to be in. The room was exactly what we needed and was really clean.

Posted by , from england on 20 Dec 2017

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Comment from Hotel Management

22 Dec 2017 by Telka Knapen- Hotel manager

Dear Mr Josh, Thank you for taking the time to give us this great feedback. We are very happy that you enjoyed your stay with us! We wish you a warm, wonderful Christmas time and a great 2018! Warm regards,

2 out of 5

Max Brown Review

Pros: Near to central Amsterdam
Cons: Quality control checks.
Location: Museum quarter good central location, hard rock cafe nearby
Tired premises, needs attention, small and cramped. Steep staircase's but there is a lift. Basic breakfast provided. Bathroom door in our room wouldn't close, loose light fittings. We didn't feel the quality control checks were great. Insistance of an upfront but refundable 25euro / night deposit as "insurance" in case of damage to room, which we felt was cheeky since we had already prepaid in full for room. This took some of our spending money cash on day one. Good location for exploring Amsterdam was the only plus point for us.

Posted by , from Scotland, UK on 14 Sep 2017

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Comment from Hotel Management

21 Sep 2017 by Telka Knapen - Hotel Manager

Dear Bikedraft, Thank you for taking the time to write this review. I am very sorry that your stay was not up to your standard. The deposit is required during check in, in case you would like to consume anything at the bar. That is correct. However, everything will be refunded during check out, except for the city taks and everything you consume in the bar. As for the quality in the room, I will note this to the Housekeeping department. I hope that the rest of your stay was more convienent. With kind regards,

About the Max Brown Hotel Museum Square

Location Jan Luykenstraat, 44, Amsterdam, 1071

Property Features

As a guest of Max Brown Hotel Museum Square, part of Sircle Collection, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The eco-certified Max Brown Hotel Museum Square, part of Sircle Collection also features coffee/tea in common area, laundry facilities, and a front desk safe. This 3-star Amsterdam hotel is smoke free.

  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Library
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Amsterdam RAI Station (3.7 km / 2.3 mi)
  • Metro station: Rijksmuseum Stop (0.2 km / 0.1 mi)

Room Amenities

Max Brown Hotel Museum Square, part of Sircle Collection offers 64 accommodations with laptop-compatible safes. Cable televisions are provided. Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (on request)
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 15 per pet, per day, plus a deposit of EUR 15 per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts major credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 60 per day
  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Poet
  • Amsterdam Poet hotel
  • hotel Poet
  • hotel Poet Amsterdam
  • Poet Amsterdam
  • Poet Amsterdam hotel
  • Poet Amsterdam Tryp Wyndham hotel
  • Poet hotel
  • Poet hotel Amsterdam
  • Poet Tryp Wyndham hotel
  • Max Brown Hotel Museum Square Amsterdam
  • Max Brown Hotel Museum Square
  • Max Brown Museum Square Amsterdam
  • Max Brown Museum Square
  • Amsterdam Acro Hotel
  • The Poet Amsterdam a Tryp by Wyndham hotel
  • Max Brown Hotel Museum Square
  • Max Brown Hotel Museum Square part of Sircle Collection
  • Max Brown Hotel Museum Square, part of Sircle Collection Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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