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Hotel Arena

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arena

Superior Studio Suite | Terrace/patio
Terrace/patio
Breakfast, lunch, dinner served; Mediterranean cuisine, garden views
Meeting facility
Suite (Arena)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    1 min walk
  • ARTIS
    8 min walk
  • Heineken Experience
    2 min drive
  • Amsterdam (AMS-Schiphol)
    20 min drive

Room options

View all photos for Suite (Arena)

Suite (Arena)

Suite (Arena)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Arena)

Classic Room (Arena)

Classic Room (Arena)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena)

Deluxe Room (Arena)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Arena

Eco-certified Amsterdam hotel in Amsterdam East with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, an outdoor tennis court, self parking, and conference space are onsite.
Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Arena's great location. During your stay, you're just a quick walk from Oosterpark. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at PARK
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Oosterpark and 4 minutes by foot from Badhuis Theater de Bochel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3649 square feet (339 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Arena. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
PARK - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Park Cafe Restaurant - Overlooking the garden, this diner specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 50 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Things to do

  • Bike rentals
  • Outdoor tennis court

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (3649 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 16

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 50 per day
  • Late check-out fee: EUR 16 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges a late check-out fee per hour.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1003 reviews" "
Rating 8 - Good. 328 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Choose a more expensive room if you stay here as the basic room is not good
Stayed 6 nights in Sep 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness
I liked the big windows, and the character of the building. The ceilings were delightful. The shower/bathroom area is made from clear glass and one way glass.. there is 0 privacy to shower or use the toilet. I dont love my husband's silhouette when hes using the toilet. Employees seemed a bit put out when asked for anything. Seems like they believe if they keep telling you its a very nice hotel, it will become one.
Stayed 4 nights in Sep 2024

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

KARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

David, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water from the shower stall leaked into the bathroom and covered the floor making it inaccessible. We requested a room change and the second room was the same but not as bad. Appears to be a design problem.
Stayed 3 nights in Aug 2024

10/10 Excellent

KARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel in a lovely setting on the park. Dining and bar on site. Great staff and well presented rooms. Close to tram stop. Hire bikes on site
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay. Near two tram lines. Adjacent to Oosterpark. One of my favorite restaurants - OOST nearby. Great service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhannad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how it is connected to the park.
Stayed 7 nights in May 2024

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my last time here
A beautiful hotel, the location is just remote enough from the Cemtruum craziness, facing a beautiful park. The room was comfortable and the overall hotel is stunning. The restaurant was very nice and fresh. The service could have been a little better, not so welcoming arrival but staff was overall courteous, the luggage self-serve lockers are amazing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite far away from the city however there is a tram very close by.
Stayed 4 nights in Jul 2024

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Juliana

Stayed 3 nights in Jul 2024

8/10 Good

Pascale Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a fantastic location next to the park, with convenient public transport options and within walking distance of plenty of places to eat and drink. Very stylish building and accommodation.
Stayed 7 nights in Jul 2024

6/10 Okay

Trudy

Liked: Cleanliness, amenities
Disliked: Staff & service
The first impression was not great as the guy on reception was unhelpful and unfriendly. We stayed 2 nights and the staff at the restaurant on the first night were excellent. Unfortunately, the staff at the restaurant on the second night were disinterested in serving us and we had great difficulty getting our meal. The room was spacious and well equipped. We found the hotel to be very expensive for what you get. We found the hotel very difficult to navigate at first and a map would have been very useful when we checked in. This is not your average chain hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Marcio

Stayed 3 nights in Jul 2024

8/10 Good

Alison

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Jan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room in error whilst attending an event at the hotel, I was due to stay 16th April 2024, however, the hotel showed ZERO flexibility in offering to move the booking despite Expedia agreeing and trying to help, the offered no concession on booking another room on the same day so took my business elsewhere, I travel extensively around the world and this is the first time I have endured such poor service, my advice is do not stay here. Quite unbelievable in these times...
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting historic building on a lovely park with good access to many of Amsterdam's tourist attractions
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Jun 2024

4/10 Poor

portia

Disliked: Cleanliness, staff & service, property conditions & facilities
Below expectations
Stayed 2 nights in Jun 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Property conditions & facilities
Very nice hotel adjacent to a quiet park, just not four star quality. Both service and the rooms just didn’t rise to the occasion. Front desk staff did not go out of their way to great staff, make eye contact, or even speak to guests unless prompted. Although our bed was very comfortable our room contained cheap scratchy towels, scratchy toilet paper, and was not clean (layers of dust and cobwebs). The rooms were also an example of form over function: steep staircase with no railing; shower head positioned too close to the wall to shower comfortably, loose sink faucet sprayed water on the coonter, swing mirror positioned too close to toilet to avoid hitting, and paper thin walls mean you can here whatever happens in the hallway. Overall the hotel is not a bad place to stay. We enjoyed the well appointed entry way, delicious dinner at the restaurant, and found the renovated catholic orphanage to be beautiful. The restaurant and cleaning staff were friendly. It just didn’t meet what we expected from a four star property and don’t believe it should be advertised as such.
Stayed 3 nights in Jul 2024

2/10 Terrible

Laszlo

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
3 star service 5 star price
The hotel is located in a park relatively far from the city center. The staff wasn't helpful at all and the experience is definitely not in line with the price of the rooms. I'd recommend you to stay somewhere else in Amsterdam. It's cheaper, nicer and closer to everything.
Stayed 5 nights in Jun 2024