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4.2 out of 5

"Absolute amazing place! Room was amazing! Loved our 2 night stay for my partners 40th birthday! Great access to the trams and close to the city center ... " More

By a verified traveller on Sat 07 Dec 2019

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Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room (Arena)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room (Arena)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Arena)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Arena's great location. During your stay, you're just a quick walk from ARTIS. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at PARK
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oosterpark and 4 minutes on foot from Badhuis Theater de Bochel

Hotel Arena ratings based on 39 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Arena

Everyone (29) Couples (4) Family (5)
4 out of 5

Posted by on 28 Jul 2024

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Comment from Hotel Management

20 Aug 2024 by Inge

Dear Pascale,Thank you for your great review! We’re thrilled to hear you had such a positive experience. We look forward to welcoming you back again soon!Kind regards,Inge

5 out of 5

Posted by on 26 Aug 2022

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5 out of 5
Absolute amazing place! Room was amazing! Loved our 2 night stay for my partners 40th birthday! Great access to the trams and close to the city center. Thank you will definitely visit again

Posted by on 7 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Front office

Thank you so much for your wonderful review! We are glad to hear you enjoyed this special occasion! We are looking forward to welcoming you back again here with us. Kind regards, Nina, Front office

5 out of 5
great hotel with very friendly and helpfull staff, lovely park to relax in outside the main entrance good food and drinks in the cafe had a great time

Posted by on 26 Apr 2019

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Comment from Hotel Management

28 Apr 2019 by Ozgur Eylen

Thank you a million for this! You made our day! Kind regards, Ozgur Eylen General Manager

4 out of 5

Posted by on 7 Dec 2018

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Comment from Hotel Management

7 Dec 2018 by Ozgur Eylen

Thank you very much dear guest, hope to meet you next time again. Kind regards, Ozgur Eylen General Manager

5 out of 5
Amazing hotel! Fantastic location, great food and big rooms! Nice staff, rooms well cleaned and nicely decorated too. Great value for Amsterdam as well

Posted by , from Belfast on 15 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Ozgur Eylen

Dearest Susan, thank you very very much for your wonderful review, much appreciated and hope to meet you again, Kind regards, Ozgur Eylen General Manager

4 out of 5
Very nice room, spacious and clean, did not have breakfast option but was available if required

Posted by on 25 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Ozgur Eylen

Dear guest, Thank you very much! Glad that you liked it and hope to meet you next time too. Kind regards, Ozgur Eylen General Manager

5 out of 5

Beautiful

The most beatiful hotel we have stayed in. Spacious, comfortable and peaceful room. Welcoming and friendly staff. Gorgeous decor and great location. Round the corner from 2 tram stops into the centre. Loved it, thank you.

Posted by , from leeds on 18 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Ozgur Eylen

Dear Megan, How wonderful to read this and how lovely is your photo! Thank you very much for sharing your words, hope to meet you next time too. KInd regards, Ozgur Eylen General Manager

5 out of 5

Very cool building and restaurant. Room not best.

We stayed for three nights and were generally very impressed. The staff were great and the restaurant was cozy. The hotel was quiet st night and the rooms are quite quirky. A couple of things let the stay down but these were room specific so may be different elsehwhere. The room (209) was a bit delapidated. The floorboards were bouncy, the finish on things wasn’t great. The door had chunk of veneer missing. The lights didn’t work properly. I expected a bit more for the money, but the issues were only cosmetic and perhaps this room was on the list to be upgraded. That said, we had a great stay and the hotel was great in all other things as far as we were aware.

Posted by , from london on 11 Dec 2017

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4 out of 5

Lots of character

This was my 3rd visit, the last being 10 years ago. Some of the changes since then are brilliant - the terrace overlooking the park, the bar & restaurant area. However, the reception area has lost its charm, I think. It had a friendlier feel to it & was a little more casual before. I have to give 5 stars for the amazing dinners. Such tasty food! Beautifully presented, too. I also like the fact that the entrance is now in Oosterpark because I had never thought of exploring it before & it is really beautiful.

Posted by , from London & Cape Town on 17 Oct 2017

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hotel Arena. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.

  • 140 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3649 sq ft of conference space
  • 339 sq. m of conference space
  • Built in 1886
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Amsterdam Muiderpoort Station (1.5 km / 1 mi)
  • Metro station: Korte 's-Gravesandestraat Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

PARK – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Park Cafe Restaurant – Overlooking the garden, this diner specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a late check-out fee per hour.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 50 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arena Amsterdam
  • Hotel Arena
  • Hotel Arena Amsterdam
  • Arena Hotel Amsterdam
  • Hotel Arena Hotel
  • Hotel Arena Amsterdam
  • Hotel Arena Hotel Amsterdam

You should know

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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